Pools -n- More, Inc.

I've been buying pool chemicals from these folks for a while and they always provide great service and advice.

I ordered a new 24-foot above ground pool from them last year and it was installed this past May.

There was some initial confusion around the selection of a replacement pool pump/filter when the one I originally ordered was no longer available, but it was sorted out after a couple rounds of emails and phone calls.

The installation went smoothly - they sent out a crew, including a few clearly veteran pool installers. They swarmed in and had the pool assembled by the end of the day. I had ordered a water delivery, so the pool was already half-full by the time they left, and I was left to fill it the rest of the way with my well water.

After the pool was full, I had to stop in to the Pools-n-More store because the water was thoroughly out of balance and the chemical kit that came with my pool didn't have quite enough chemicals to compensate.

Since that time, I have stopped by a few times to get my water tested and to purchase additional chemicals. Their water analysis computer prints out a nice report that tells you what chemicals you need and the estimated quantities. No doubt, I will be seeing them again in the spring.

I was originally going to have them come out and close the pool for me, but I was going round and round all season with electricians, trying to someone out to run a power line to my pool controller and ended up having to just close the pool myself.

Next season, I plan to upgrade a few components and complete the electrical systems. I may even try to put up a deck around it.

Got an above ground pool and hot tub here. Great service and price

I'm very impressed with the level of service and response from Pools n More. This company went above and beyond to fix a problem they didn't create. A special call out to Shawn for his continuous support and service.Thanks! I would highly recommend this company.

Working in customer service it’s always hard to get time to get your own stuff done. I have been trying to get pool open for almost a month and they have been helpful with advice and products. today 06/21/22 I showed up at closing most places would of had the doors locked and that’s it. They were very nice helped take care of me and get me everything I needed to fix my pool. And do a water test. Not just one person the whole staff was willing to help me out with what I needed.They don’t try to up sell you they get you what you really need. I can not say enough good things. I will continue going there for Business need more employees like this

My husband & I met with Matt today. We’re soon to be new pool owners and he was so knowledgeable with everything & helped us so well. Sat down and gave us professional quotes and made sure we understood what he was telling us.

Once we are 100% ready to purchase and install we’ll definitely be using this company.

On top of being affordable, they install their own products. I’d highly recommend this company.

Great customer service. Instead of other pool stores when you tell this staff you have a pool equipment not working, they will help you fix it with parts rather than buy all new. They explained the repair to me and sold me the parts. They are all courteous and knowledgeable about pools and spas. I drive from Bellefontaine to Lima because of the service and prices. Prices match online prices but they tell you how to use it. They also will load your supplies in the vehicle.
They are busy but if you wait the few minutes it's worth it. In a world where knowledge and customer service is rare, its refreshing to see the young people and entire staff at Pools and More excess at it.

We recently purchased a used hot tub and have been in several stores in Toledo. Pools and More has been the friendliness and helpful. We will make the drive to do our business here. Thank you!!!

We just purchased a pool and they actually just installed it today! I just wanted to say the entire crew that came out was the most respectful, helpful, nicest group of people I have had the pleasure of dealing with! Thanks so much for the courteous service! I WOULD HIGHLY RECOMMEND!

Go above and beyond to answer questions, and help their customers!! Extremely professional and friendly! Will definitely continue to use for all of our pool needs.

Matt was great to work with and he was very helpful and didn't push us into anything. He helped us get the perfect pool table!!!

If you're looking for a pool table, give them a call or visit their showroom!

Geat place to shop for the specific items they sell. Christmas tres this time of year.Great selection. Erika is a great CSR and a ball of happiness and sunshine. Great customer service.

These folks have or can get anything you need for your pool! We bought a 30' pool a few years ago and this is my go to store for chemicals and accessories. After pool season is over stop in to check out their extensive selection of Christmas stuff!

Buy all my pool supplies there. Very knowledgeable people. Always have what I need. Good prices too. Outstanding customer service.

This place is where I chose to purchase our pool for the hot summer days we have in Ohio that's where I go to get all my chemicals and I need supplies that I need they are very professional

We went in for help and these folks made it quick and painless thank you we are customers for life😊

Very helpful staff, had questions about setting up a spa and she seemed very knowledgeable and self confident in her presentation of information

Matt will hook you up on anything you need for playing pool great staff and service way better than eversole pool repair is inexpe sive and good quality can't say any bad things at this point

Very nice an very helpful with our purchase thank u cant wait to get our pool up

Very nice store with very informative and pleasant employees. We will be shopping here for our supplies from now on.

Years of quality and courteous customer service led me to buy the pool I'm having put in from them.