Zales

Had such a great experience, was able to design my mothers ring at there special event and was able to take it home same day. I am so excited to have it and also a matching pendant. They were all amazing to work with and so helpful!! I continue to be a customer for life.

Ami!!!!! She always soooo kind and sweet and the most knowledgeable about gems and diamonds!!!! She takes the time to pick out a unique piece and I never feel like a customer. She makes me feel like a friend when I’m shopping. Thanks Ami. See you for Easter jewelry!!!!!!

The store is bright, clean, and staffed with knowledgeable, friendly, and kind staff. They do all they can to meet your needs and budget in a no-pressure style that makes you feel like you're working with a friend. I have been several times and every time, I walk away happy. Carrie, the store manager, is a true asset, genuinely caring about the customer experience and has gone over and above on repeated occasions. If I could give more stars, I certainly would!

Had a gold chain fixed and my wife’s wedding ring cleaned and resized. The Staff was extremely friendly and helpful. Carrie, the manager is very knowledgeable.

Carrie (the store manager) at the Zales in Niles always goes above and beyond to make the customer happy and satisfied. She is a true asset to Zales corporation team. I am blown away by the knowledge she has regarding Diamonds, precious metals, Etc. They have a wonderful selection of rings, necklaces, earrings and watches all at a very competitive price plus tons of deals always going on. She also has great employees at the store,. An overall great team! 5/5.

All the employees were very helpful & nice. I'd recommend Zales to anyone looking for beautiful jewelry!!

The girls were amazing here. Not pushy at all. Showed us whatever we wanted to see. We did make a purchase and we are both very satisfied. Highly recommended.

Loved the jewelry. A bit pricey, but you have that at most jewelry stores. Will compare and update.

Alwats great experience when shopping this store. Consultants are friendly, helpful and know their product well. They will go out of their way to accommodate my needs. It always seems to be their pleasure to service me. I feel that I am respected. Thank you for your kindness every time I walk into your space.

Absolutely loves the staff at the Eastwood mall Zales!! Carrie is awesome!! Will not ever shop anywhere else for jewelry!!

Amazing staff and best manager! Always a pleasure to buy jewelry at this store!

I left with a quality product at a price I could afford without the pushyness of other jewelry stores in the area.

The manager Carrie has taken care of me from the first time I walked in. She's absolutely awesome

My favorite store in the Eastwood Mall. Always fast service. Very friendly staff. Very knowledgeable staff.

The ladies there are sweet and very courteous in our patient to help you find what your looking for

Awesome sales and selections l. If you have the Zales card even better deals await.

Awesome place with very friendly beautiful ladies amazing service i highly recommend checking this place out.

Awesome young lady named Carrie!!! Very nice lady, very nice shopping experience!!!!
Will be going back!!!!

My Wife bought me another wedding ring after 10 years.

Love em all my jewelry is from zales