Aurora Fertility Services

Dr Shanti and the team is one of the most professional and responsible team that we ever worked with in this country, we love how straightforward but also patient she is when explaining situations and our options, every appointment we had with her and the team reliefs our anxiety. With this team you could actually feel that you are in good hands! Not only Dr Shanti but the entire team made us feel that, every nurse visit, every call even. This team - CARES!

It’s unfortunate that so many individuals leave such negative reviews on this clinic and Dr. Shanti based on poor bedside manner. Dr. Shanti is the utmost expert in this field and if you have any experience with highly knowledgeable, extremely busy doctors in such specialty fields, you would understand that these doctors do not have the time and mental head space to hold your hand and emotionally coach you through your infertility journey. Go get yourself a therapist for that. When you want to get serious about getting pregnant and having a healthy baby, go see Dr. Shanti, she is simply the best at just that. Also for those saying the clinic and she is just in it for the money, she is far too busy to care if she gets your business or not. Dr Shanti has dedicated her entire life to growing families and helping you create a healthy baby. She may not be the soft and fuzzy doctor you want but she is what you need if you’re having trouble conceiving. This clinic is fantastic. I have two healthy babies and 7 more frozen embryos to thank from this clinic.

I work in the medical field with zero first-hand knowledge of fertility and my experience is that you have to have good insurance and the ability to trust your experts. Dr. Shanti has an amazing, compassionate staff who do not drop the ball. Dr. Shanti has taken on fertility for all of SW Wisconsin due to a Racine physician retiring. She is busy and organized and competent, and I have welcomed my first baby at the age of 41 years old. Emotions are always tricky, but her ability (which is results-driven, "here are the odds") is top-notch.

Best in SE Wisconsin! Nurses are friggin’ amazing. Doctors are experienced, knowledgeable, and compassionate. Front desk folks are great!

Dr. Shanti and her staff are the only reason I'm sitting here feeding my beautiful 17 month old miracle. If you're looking for a "mushy" doctor, definitely look elsewhere. If you are looking for a doctor who will do everything in her power and knowledge to get you pregnant, look no further. Dr. Shanti is very straight forward, no games or run around and she gets results. Her staff is second to none as well.
I've read some of the negative reviews and I'd like to address them. 1. Of course you're on her schedule. She needs to align cycles and appointments. IVF is hard work, on both sides. You have to be willing to do what it takes to get what you want in life. 2. No bedside manner - I promise you Dr. Shanti is an amazing doctor and person. She may come off as "cold" but once you commit to being her patient, she is incredible. I honestly cried at my "graduation" appointment because I'd miss her.
We love Dr. Shanti and she'll forever have a special place in our lives.

Dr. Shanti is wonderful! She is thorough, knowledgeable and does everything she can to eliminate issues that may decrease your chances for successful IVF. Her team is also very friendly, knowledgeable and you can tell they love working for her which shows a lot!!
Many people say she has no bedside manner but I personally disagree and I think it’s your spouses and/or family’s job to support you during this process. If she was emotionally connected to every patient she would never be able to do her job.

When I met Dr Shanti and her team it was so wonderful they made sure I was comfortable and everything we did.Dr Shanti went above and beyond to see what was the problem with me getting pregnant and bingo!!! She found the problem and corrected the problem we welcomed over handsome little man in july.i would recommend her to anyone that's doing ivf and now we are on our way on baby number 2 😊😊😊😊😊😊

My husband and I welcomed a beautiful baby boy this August because of Dr. Shanti and her staff. We couldn’t be more grateful for everything she did for us. EDIT: We were able to add to our family again and welcomed a second baby boy! I only had two embryos and thankfully was able to have two children! Thank you again to Dr. Shanti.

If you are choosing between Aurora and Froedtert, I would definitely choose Aurora. My wife and I had experiences at both and the thoroughness we experienced at Aurora FAR surpasses that of Froedtert. All the reviews of Dr. Shanti's bedside manner are true. I think it's something she is actively working on. However, if at the end of the day you are looking to have a healthy baby, I wouldn't think twice about choosing Aurora over Froedtert. I will list key differences below.

- Aurora mandates that each embryo go through genetic testing to ensure that it is a regular embryo. This comes at an additional cost but they simply won't transfer an embryo unless it has been tested and comes back as regular. By doing this, it greatly lowers the chance of a miscarriage. If you and your partner have ever gone through a miscarriage, this is much appreciated.
- The financial department not only picks up the phone at Aurora, but they know answers to your questions. The right hand simply did not know what the left hand was doing at Froedtert on a number of levels.
- Dr. Shanti's attentiveness is unmatched. As intense as Dr. Shanti comes off in person, she takes that same intensity to all aspects of her job. I'll never forget when my wife called the nurse line one evening after hours with a question about the meds. The person who picked up said she would patch us through. My wife was shocked to have Dr. Shanti pick up the other end of the line! I wrote an email once to both of the Doctors at Froedtert and neither of them even acknowledged the email in person or wrote back.
- The restrictions Dr. Shanti placed on my wife after transfer were far more in depth. If nothing else, this made us feel like "wow - they are taking the success of this pregnancy very seriously." It also made us feel like, "wow - why didn't they tell us not to do all those things at Froedtert?" Our last transfer at Froedtert ended in a miscarriage.
- Things as simple as the embryo transfer itself were treated like an actual procedure. Dr. Shanti came in wearing scrubs. The nurses had soothing music playing in the background. Both my wife and I were asked to wear scrubs. At Froedtert, everyone walked in wearing street clothes and it felt like a random office visit.
- The medicine regimen for my wife was much more intense and definitely more clearly spelled out at Aurora. Again, it just seemed as though they were taking the success of our pregnancy much more seriously than at Froedtert.

The bottom line is that if you are going to spend $20,000+ on something as emotionally taxing as IVF, if your choice is between Aurora and Froedtert, there is no choice as far as I'm concerned. Dr. Shanti certainly can be a bit abrasive at times, the reviews are absolutely true. But, her resume, professionalism and thoroughness are unmatched. In my humble opinion, Milwaukee is lucky to have her.

This clinic is so slow compared to the experiences of other friends I know who successfully did IVF. It is just delay after delay here. If it was going to be a full year before you could even start the IVF process with me, I wish you would’ve told me because I would’ve looked elsewhere. Edited to add: once I finally got going, it’s been good! But man it takes some patience to get there…patience is hard when it’s such an emotional journey!

I think Dr Shanti is very good at what she does. However her abrupt bed side manner is difficult to deal with when you are already tender emotionally. I did testing last year with Dr Shanti- When I got pregnant I called my obgyn. After two miscarriages my obgyn referred me back to Dr Shanti who said she would not take me as a patient because o had gone back to my obgyn. I had NO IDEA I was supposed to go through her if I got pregnant naturally. Now I have no doctor.

Be prepared to work around their schedule!
On to somewhere else!

My husband and I met with Dr. Shanti in January of 2018 at the recommendation of my OBGYN, since we had been trying to conceive for almost two years with no success. We had already had some basic testing done before this and were feeling fairly optimistic, but still wanted to make an appointment with Fertility Services to discuss next steps.
I think it’s worth mentioning that we were required to prepay for this initial consult, which was over $500. Quite a big chunk of change when we weren’t even having any testing done! After meeting with her nurse, Dr. Shanti came in to see us. Her introduction was brief, and without asking a single thing of either of us very bluntly stated that we only had one option for conceiving – IVF. She did not recommend any other medications or procedures that could potentially help with our issues. In her opinion, IVF was our only choice. A $20,000+ procedure.
My husband and I were both in complete shock with this news, since my OBGYN had just told us that our odds were still good to get pregnant naturally. We sat there silent for a moment trying to absorb the bomb Dr. Shanti dropped on us, and all she could say was, “do you have any questions?”. I explained that neither my husband or I had really done any research into IVF and weren’t familiar with any aspects of the procedure, expecting her to lay it all out for us and fully explain the treatment process. Instead we got a very brief 20-second summation and were told she would send us home with some materials to read. Yep, you read that right. We just paid over $500 to have a doctor provide us literally zero info and some pamphlets.
Since weren’t prepared to ask any specific questions and were still so overwhelmed by her diagnosis, we didn’t feel comfortable agreeing to any sort of course of treatment. With that, Dr. Shanti quickly exited the room and we met with the Financial Consultant who conversely was very kind and knowledgeable. In the end we spent more time with the Financial Consultant than we did with Dr. Shanti, who only felt it necessary to meet with us for about fifteen minutes. We had been waiting not-so-patiently for this appointment for over two months, hopeful that we would leave armed with lots of information and choices on how best to proceed on our fertility journey. Instead we left feeling hopeless and brokenhearted.
I suppose I can only speak for myself, but when interacting with a Reproductive Endocrinologist or Infertility Specialist – someone who’s job is to help people grow their families – I would expect to be treated by someone who is warm, compassionate, and empathetic to patients and their individual situations. In my opinion Dr. Shanti did not possess any of these characteristics. She was rude, insensitive, and overall had a terrible bedside manner. I do not believe she had our best interests at heart, since our goal was to do something less-invasive. Had she taken the time to ask us what our objectives were she would have known this, but clearly that was not important to her.
Since then we ended up switching healthcare providers entirely and have found a new doctor that we love and trust, but knowing that the less-than-helpful ordeal with Dr. Shanti delayed our fertility process by 5+ months is incredibly frustrating. Hopefully others can learn from our mistakes and will seek fertility assistance elsewhere.

We had a very poor experience at our appointment. My wife and I went into the appointment with hope and optimism. Personally, I left dejected and disappointed. We were expecting this first appointment to be a discussion of our options and things we could do to improve our fertility chances. Instead, we had a meeting that lasted less than 10 minutes and answered almost none of our questions. We were offered only IVF immediately as if Dr. Shanti just wanted to sell us something. My wife attempted to ask a few questions but received short responses, almost as if the staff just wanted the meeting over with as soon as possible. I let them know I had previous testing done and when I wanted to go over the results I was basically ignored and everything just went back to what to do with my wife. We felt no compassion throughout the entire meeting. The front desk was extremely polite and helpful. The meeting not only was short but didn’t even have the billing specialist available to speak to us even though we scheduled this appointment three months in advance. We came in hoping Aurora could help us and present us our options. Instead it felt like a quick sales pitch that didn’t even go into any issues I, or my wife could have. The experience seemed much different than others I have read, which involved finding any issues either one of us could have and offering prescriptions/OTC drugs/recommendations to improve our chances. We received none of those things. This meeting cost over $700 and basically feels like it could have just been a sales email or flyer received in the mail. I have never left a medical facility more dejected then I did this past Monday. I would not recommend Dr. Shanti to anyone.

I've never personally had such an insensitive, rude doctor. My husband and I are struggling with several different health issues and are trying to make the best decisions for our family right now within what we can afford. Dr. Shanti made me feel guilty of the choices we've made so far, for instance wasting our money on 2 rounds of insemination rather than doing in-vitro although I told her we can't afford it right now. My health insurance will be changing in January and will not cover a lot of the medical costs we need anymore. Instead of sympathizing like a normal human being she made me feel guilty even though I had no way of knowing my work would be switching last minute to a different insurance company after 5 years of it staying the same. She said "Obviously something is wrong with you" since my husband and I have been trying to conceive for 10 months (only 3 of which i've been seeing a doctor for because I'm so irregular). She said if everything was okay with me I would be pregnant by now. If that was the case, there's better ways to say it to a patient. I have had several invasive tests done and everything has turned out completely normal so far along with my husband's results so there's no reason to believe something is wrong. I went in there excited to get more help and discuss the options and left in tears. I will not be going back and I hope I can save someone a trip to see her by posting this review.
UPDATE: Dr. Shanti and her 2 supervisors, Jennifer Strong and Christy Miller refuse to wave my fee after already telling me that they would for the way I was treated. I'm devastated I'm out $528 dollars because my husband needs a $750,000 a year treatment for Spinal Muscular Atrophy. They're heartless.

If you are a person on a fixed income that actually has insurance, this place is not for you. They do not work with you if you have previous debt. They are all about the money and not the person.