Metro by T-Mobile

We were in this store today and worked with Marques - he went above and beyond to help us!! We had a totally broken ATT phone and could not even get into our information. We had been wanting to switch to T-Mobile so timing made sense to do it now. We ran into many roadblocks with ATT trying to get the number transferred. Marques was eventually able to help us get it completed. I really cannot say enough about him - all with a smile! Wonderful young man!

Karla Lopez is my hero. She deserves a raise and a recognition for the great work and going beyond her requirements. My phone quit working after 5 months not only did she get me a new 1 but my mom who had passed away in Jan she was able to retrieve all pic and voice-mail. You are an Angel and I hope they know what they have.

Staff was incredible. Candy is Very professional and so helpful with my Cuban friend. Unfortunately the service did not work at my home in Ball Ground so Candy submitted a refund immediately. She referred us to Cricket. I wish I had another choice. Cricket staff was horrible. Very unprofessional.

I go out of my way to see Ignacio. He has always been very helpful and understanding and makes reasonable reccomendations to our account based on our needs, especially since TMobile seems to change their service plans every 3 months. And the other folks at this store have always been just as helpful. Highly recommend this store. Plus there is yogurt and starbucks next door.

No matter what my problem is they always have any answer for me and they always fix it. They are always very polite to me and very understanding. Their personalities are great and they even have a sense of humor

Amazing service today from Edgar. Friendly and highly responsive to customers entering the store. Proficient in addressing needs.

I had some great customer service with a hispanic that is just new there! Loved my new phone so much

The staff were extremely patient and stayed late to make sure I left happy. Awesome customer service! Went above and beyond.

My boyfriend and I came in to switch our service over (from Verizon and Straight Talk) and they were so helpful and informative.

The Best Phone Service I have ever had, Great Prices, Super Friendly Staff A++

Amazing Customer Service! Even better prices. Ask for Jaramos (JP)!

Nice folks. Bilingual too which is neat. They help as best they can.

Wonderful customer service friendly people excellent products

Friendly knowledgeable staff!

Love it

Helpful! 😁

Fantastic!!

Excelente atención al cliente. LugAr limpio y agradable.