Element 31 at Brickyard Apartments

Such a great place to live. We put a maintenance request in for our dryer not working. It happens, no big deal! They came called that day, came the next day and replaced it. Very happy how thorough this property is and very nice maintenance guys.

Cassie is so helpful and amazing. Gina is also so helpful and amazing. This has been my best move-in experience ever.

I absolutely loved my time living here and only regret is that I couldn’t stay longer than a year as I was moving out of state. From the beginning, Dylan and team were nothing but kind and helpful — always quick to respond to emails/calls, and went out of their way to fix maintenance issues ASAP. If I ever move back to SLC, this will be the first place I check out.

Tom (the leasing agent) was very friendly, engaging and spent a significant amount of his time with us. Just a really nice guy. Plans changed for us so we didn't end up signing but the apartments were updated and clean with a very nice pool area. A beautiful spot in the Sugar House area.

They took care of two issues within about an hour of me submitting the request. Kudos to the maintenance staff! Well done!

The move in was great. The management team is awesome and Cassandra is so helpful.

When we were looking for an apartment community it was really helpful to read reviews so I wanted to contribute my experience at Element 31. We have had such a positive experience during our leasing, move in and settling process. We’ve been here a little over a month. I have had a few things we needed fixed and the maintenance team was there within 2 hours. It was fixed and ready to go and I appreciated the call ahead to make sure he could access the apartment. It’s clean in the building, the team is responsive and the people I interact with in the elevator are friendly! I have a baby so it’s hard to get to the leasing office to get packages and we had a large one delivered. They were kind enough to help me out and bring it up to our door. We also appreciate the 24 hour surveillance. We’re very glad we moved here. The location is awesome too I can walk to anything I need!

We just moved in three weeks ago and have loved our apartment experience so far. Martin and Collin were extremely helpful every step of the way while moving in and just so pleasant to work with. We immediately felt like we chose correctly after just a short time here. I love the gym downstairs and the jacuzzi year round has been great! This place is clean and modern, parking is secure and the whole building gives you a sense of security regarding safety concerns you might have from other apartment complexes. Great experience so far and I’d definitely recommend it to friends.

Element 31 are very beautiful apartments with an absolutely incredible staff. Cody, at the front desk was always very helpful and willing to work with tenants. He was very organized and patient with problems. Their cleaning staff was always around to make sure it stayed nice. Overall, very fun and social experience. I never had issues with noise from other tenants. The summer time there is very fun, great vibes at the pool. 5 stars. The only inconvenience was sharing a parking garage with the office building next door but it didn't cause any issues for me.

Update: I got my money back. Thanks for taking care of it. Very nice place.

I looked into getting a place here. Put money down to hold a place but plans changed so I went back the next day to cancel. They said they’d mail a refund check within 10 business days and it’s been 13.

I moved in to Element 31 in July 2020 and have really liked it here. I have seen reviews about this place that a lot of the issues must be from old management, I know the current team has only been here about 2 months. Since I have been here the new team has opened the gym and the pool that were previously closed. My Wifi works great and I have not had any problems since moving in! I don't know what the last review was talking about "community fees" because I have not had to pay anything that was not discussed about before move in, Maddie in the office has been helpful with any questions I have had and the whole staff is really great! I had put in a maintenance request and it was taken care of in about an hour! The management here has taken care of me and I love my new apartment!

I lived here for a year and it was a fantastic experience. I believe for the quality of the apartments it is reasonably priced but it was slightly out of my budget so I had to move elsewhere. If I was able to stay I would have! Great place to live and would recommend to anyone looking for a place. The office was always very responsive to any requests or questions I had. A few things I would say I didn't like were that the apartment doors seem to be very thin as I could hear people in the hall very clearly. However, I never heard my neighbors or the people above me. I feel that the doors that give access to the pool area from the halls of the apartments should have been pull to open instead of push. When the wind is blowing it pushes the doors open and causes that whistling sound you get with wind and it was very loud through the halls. Overall though I felt like they were minor issues and didn't affect the great experience I had there. Highly recommend these apartments!

This apartment complex has been very accommodating. Maintenance is always fairly on point and quick. The staff are very nice. And the amenities are fantastic for the price. I think this complex is an amazing find and I feel pretty lucky to have gotten a place here because everything that comes with it and the quality is unbelievable for the price that is charged.

I've lived in this modern apartment complex for over a year and it's been a good experience. I've gotten prompt and great service for all my maintenance requests. The building is clean, and if there's any issue with cleanliness, it's because of a handful of tenants not doing their part. The management is very responsive. I use the gym regularly and this is a big plus to me, a time and money saver. In the summer, the pool is a great place to hang out with family and friends. Smart home feature is great! Location is good as it across from Brickyard Plaza where there's a Harmon's grocery, TJ Maxx, Zurchers, etc. Sugarhouse is just a couple of miles away and nearest freeway access is 5 mins.

This place is amazing. The leasing agents are incredibly helpful, friendly and remember you by name. The community itself has fantastic amenities. Can’t wait for summer here and the roof top lounge! P.S. My bathtub drain was a little clogged like a week ago so I put in a maintenance request and it was fixed literally the next day!

I read some of the reviews, and decided to post my own. Every situation that people seem to have a problem with are self inflicted, or a neighbor issue. I have lived at Element31 for almost 2 years now. The complex is extremely clean and well taken care of.
My roommate and I were having issues with wifi, and although it took awhile for the internet provider to reach us (that was a company issue, not one of the apartments), the management staff helped me reach them and get everything taken care of. We have not had any issues with it since.
Then, when my car was blocked in from a tenant moving out, I went to the office to see if the management had information on the license plate and they immediately left the office, came out with me, and helped figure the situation out.
The management is always kind and understanding, and my roommate and I have never had an issue. Any review you find online of apartments will complain about management because of the office being "unresponsive" or the tenant feeling overcharged. You can fix that by actually reading the lease. It's a legal document that both the tenant and the leasing office is bound to. Love this place, the neighbors, and the management team. Thanks for a great living space.

I just moved into this apartment complex 3 months ago but it has been a very good experience so far. I have had no issues with staff or management. The building is kept clean and orderly and the few maintenance requests I have put in have been answered in a timely manner. I also appreciate how pet friendly they are, and have been impressed with how quiet the building is. I have rarely heard any noises from the surrounding units or the hallways. I would definitely recommend this apartment complex!

The staff here is always so great and takes care of everything I need. I have been to many different apartment communities, but I haven't felt like any place was as well maintained as this one! The pool and gym area are something else too! I would highly recommend living here.

I have had my apartment for about a month and have loved working with Tiffany the manager! From the second I walked in she has always been super helpful and knowledgeable! Always helped when ever I have needed it. This is a fantastic place and has a great staff!

Tiffany was great to work with and really made us feel welcome. The apartment is just what our daughter needs and we feel she will be in a safe and comfortable space.