UVA Health Primary and Specialty Care Zion Crossroads

Wonderful Dr. an staff. Makes you feel like your with family an friends 🥰 My quality of life after 15 years of pain is 100 % better. You all rock 🎵🎶💗

Top notch facility, receptionists, doctors, service providers, scheduling and minimal wait time. Highly recommended!

Excellent staff and customer service was great I was a walk in patient and the wait time was very reasonable

The great service and nice service.
- New and clean Building.
- Customers service is friendly.

Dr William Robinson is a wonderful doctor

Convenient Location

Less Traffic than Charlottesville .. really a very Pleasant atmosphere.

The doctors are great, if you can see them. I have had 2 appointments lost by the office staff. The first they called and cancelled, then couldn't find to reschedule. The second, they told me one day and entered a different day into the computer! So there was no one available when I showed up. Nice people, but horrible at scheduling.

People are nice enough, but I was told prior to my appointment by the billing office that there was an uninsured self-pay billing adjustment. NOT! After the fact I was told it doesn't apply to office visits.

$458 for less than 10 minutes with a dermatologist that didn't even have to have any lab work done. A total ripoff. I will never use the UVA primary care system again.

I'm very disappointed in the scheduling team. I was sick and they told me go to prompt care they had no doctors. Dr Phan was the only doctor and she was booked up. When I finally got to see Dr Phan she knew nothing about my situation. They never talk to the doctor about your problems. I followed Dr Phan to zions Crossroads and I'm going back to Sentra with her. Called today helded on for 10 minutes was disconnected called back was told to go on mychart and send a msg.

At this facility, I had a wellness check within two years, which Medicare does not cover. The amount that the UVA Health System submitted to Medicare was outrageously high, $398.00, which is more than twice of the amount that my physician in NJ submitted to Medicare in 2016. The UVA Health System refused to give me any discount. I will shop doctors now.

I am very disappointed with UVA Lab services. We have been coming to UVA for years but the customer service is getting worse. I am currently going through a tough time emotionally and physically. Getting infertility treatment and after IVF my fertility clinic ( out of state) ordered some blood work every other day and this is a stat test( which you have to fax the results to doctor in an hour) they have to monitor my hcg as they suspect ectopic pregnancy which could be a life threatening. I called to double check that they do have the stat service and they said yes but it was so frustrating for me and my clinic that they were failed to fax the results same day. Today I was the 1st patient at Zion cross location and it is almost 5pm now and still no results showing in my chart irrespective my several calls. My clinic did not hear anything from them either. If you don't provide the stat service then don't claim. Also the lady at the front desk was extremely rude. Do not come in medical profession if you don't have a compassionate heart. I am planning to go any other lab for my further tests.