Mac's Auto Center dba Mac's Tire Pros & Auto Repair

My van lost all electrical control while going 75 in the interstate. Late Sunday- finally towed and I chose Mac’s from reviews and being one of the closest auto shops (our one bit of good luck that night). We left the van there for 5 days due to parts being ordered and knew it was in good hands throughout. The communication was EXCELLENT- thorough, explained everything well and were kind with every aspect; knowing it was a challenge for me living a couple hours away. My van now runs smoothly and I’m so grateful they were the shop that took care of us. Highly recommend all the way and if I lived closer, I’d trust them for all future car needs! Thank you Charles and Mike and Dana! You all were wonderful!

I went for an annual vehicle inspection. They shuttled me back and forth from my house to the shop very quickly and conveniently.

They didn't try to over sell me or make me replace anything for my inspection sticker.

Pickup took maybe 2 minutes. Establishment is big and clean and professional.

I'm very pleased with the service. Would recommend!

I bought my daughter a well researched Subaru Outback from a "dealer" w/ a warranty. W/in 24 days the car blew a head gasket and wasn't usable. Warranty denied coverage, and to make an incredibly long story short, Mac's discovered the wrong engine was in the car. Throughout this entire ordeal Mac, the owner has been in constant contact w/me. He's gone above and beyond to right a wrong he didn't cause nor was he a part of. He put in countless hours of work trying to help us. Can you find an auto repair facility that's cheaper? Maybe. But you won't get the personal touch, care, knowledge and the guaranteed work (with a warranty) Mac's provides. Having dealt w/several ppl at the shop over these months, it's clear to me that Mac leads his team by example, and they're held to a high standard of morality and service for their clients. Victor, Dana, and Mac I can't thank you enough for all that you've done. They have my business for life, and my family's.

I buy quality used vehicles, pay cash, and maintain them in a pristine condition. My long-term cost of ownership is significantly lower than those that buy a car every 2 or 3 years. This car is 11 years old, the picture on the left is the day that I bought it, the one on the right taken today. Mac's has done all of the maintenance.

I just completed a major air conditioner repair that cost in the low four-figures. Mac and company were sensitive to the cost, saved me money where they could and took the time and expended the effort to do an extra-special detailing job before returning it to me. That is service!

These are more than service providers, these are my friends. From Mac, Bill, and Bob at the service desk to Devon and Keith the detail guys and drivers, we know each other. I am leaving the area and I will miss them. They are my friends and should be yours.

My 1996 Jaguar convertible needs lots of love and attention and that’s exactly what she got and gets from Mac McManus🤩 not only knowledgeable and professional, but extremely friendly and thoughtful too!

My wife and I have a Subaru. We had to have control arms replaced on the front of our cars. Mac,s serviced both cars the same day. We were very excited. The workmanship was great and service price was reasonable. Mike and Victor were very friendly. I would recommend Mac's Auto to anyone. Satisfied customer.

Mac’s saves the day! My 2017 Ford Expedition decided to lose all of its differential fluid while on a cross-country trip. Mac’s crew got me in and back on the road in no time. Amazing service and staff above and beyond!

I've used Mac's Auto Center for oil change, tire rotation & inspections for a couple of years. Flexible to get in and out. The 5 start rating comes from them helping with my father's '08 Camry. We tried to fix a transmission leak on our own but it came back. Father took car to his normal auto center and they wouldn't touch it. I took it to Mac's and they were not afraid to take on the work. They fixed the issue without charging us more than what the car was worth. Great to have such a good/reliable place for auto repairs!!!

We were in a bind with having our battery die 3hrs away from home. Mike at Mac’s was extremely helpful and professional. Answered our questions and got us squared away quickly with a new battery and checking the system to make sure nothing else was wrong. We were on our way in no time! Highly recommend! Thank you again for the fantastic service!

I’ve been using this place for quite awhile. When my Hyundai needed a replacement transmission they took great care of it and when I had to get it done again (Hyundai’s fault, not Mac’s) they made sure I got one that worked good.
They recently replaced all four tires on my Subaru and listened to me when I asked for one back to use as a spare.

We have had service at Mac's multiple times and each time they treated us like family. Recently we had them replace an alternator that has continually acted up since having it replaced by a national chain with an aftermarket part. The chain would temporarily fix it each time it acted up, but it was a continual problem for most of 2 years.

Mac's didn't stock the OEM part, but mentioned that the replacement part is the same part provided to the manufacturer by Denso. Nonetheless, they gave us the no pressure option to use the dealer for the OEM part, or the equivalent from Denso. We went with Mac's because besides a good price, they have a great warranty.

Mac's installed the alternator several months ago, it has been been flawless and reliable ever since.

Thanks!

Hands down Mac's is the best auto service in Central Virginia!!! Each time I've been there for service and repairs the team has treated me with compassion and true professionalism. This is by far one of the best run businesses I have ever dealt with. Thank you Mac, Jason, Dana and Victor for taking care of all my needs. All I can say to anyone looking for somewhere to take your vehicle then Mac's is the place to go!!!

They took care of me, got me in that day and done earlier than expected. Diagnosed my problem correctly and didn't charge an arm and a leg. Would go back.

I was having an issue with my 2016 F250 diesel 4x4 and after speaking with the ford dealership since they had repaired the issue previously I was not feeling confident and was not wanting to return to them I received a recommendation from a family member to reach out to Macs Auto Center based on his pervious repairs to his vehicle performed by them. After speaking to Mac (owner) I felt so confident after our conversation I had my vehicle towed 60 miles out of pocket to his facility. I am so glad I did not only did he diagnose and repair the issue it was so reasonably priced I was able to have other upcoming maintenance repairs done while it was there. They also were the first ones to alignment my truck and have the steering wheel straight afterwards. I HIGHLY RECOMMEND THEM!!!!!

I have been going to Mac's since they opened. They take great care of my 3 vehicles. They are very professional and their work is exceptional. Once fixed you don't need to return the next day because it wasn't done right like many shops. You always get an estimate for the work before they do anything and they stick to it. They will keep you and your loved ones safe. Mac and his entire staff are very friendly, helpful and professional. Bill and Brandon at the service desks, Pam who checks you out, Kevin who drives the courtesy car and provides the free wash and vacuum (nice touch!), and the great mechanics. I love the reward points and coupons also! They make the experience much better. Thanks Mac!UPDATE 2020: Just started the year off with another pleasant experience at Mac's...Thanks to Bill, Kevin, Pam, and the guys in the shop. Although I spent money I hadn't planned on, they took care of the problem quickly-thanks to all!. "Britt"update July 2021, continued great and friendly service. I love the new digital reports they have, check it out
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I have a hybrid car (Prius), and a Toyota dealer in Charlottesville diagnosed the problem as a bad inverter and said it was not covered by any Toyota warranties. They would charge over $3500 to replace the inverter. I declined to have them repair it, and I took the car to Mac's Auto Center. In a very short time, Mac's confirmed the bad inverter diagnosis, and said it could be replaced with a rebuilt one for about $1000. I said I would think about it and let them know. Within just a few minutes, Mac's called me back and said they had done some research on my behalf, and they said that our car was indeed covered by Toyota for the failed inverter. For me, that meant a free repair...for Mac's it meant the loss of a $1000 repair opportunity. To me, this was the perfect confirmation of Mac's high integrity level and dedication to customer service, which I had already believed was true. From this point on, I plan to have Mac's do all the significant service on my vehicles. I could not recommend a better company.

The service here is top notch! Had an electrical issue going on in my steering wheel and macs auto figured out the problem immediately. The repair was done in no time! Thank you so much and I will for now on choose macs!

Jason Lewis did a great job working with me to get my tires. Communication was excellent. He even followed up with me to ask me how my car was doing. They really show pride in their work.

Wow, these guys were a God send! Car broke down on I-64 this past weekend with my entire family and Mac's was the closest repair shop that was open. Lucky for us.

Took my car in early morning Saturday and let them know of my conundrum. Our service manager was Brandon H. and he really took care of us. He quickly diagnosed the problem and worked with the technician to get us repaired immediately, despite not having an appointment.

We were in crisis mode and the folks at Mac could have taken full advantage of the situation. They did not, they were beyond accommodating and beyond fair in what they charged for the repair. I was truly humbled by their humanity in dealing with our situation. We are forever grateful.

The mechanic, Ben, fixed the problem properly and we were able to trek the 4 hour drive home without incident.

Brandon and Ben are a reminder that there are still good, decent, people out there doing business. I will absolutely recommend Mac's Auto Center to anyone that is willing to listen.

My little 2003 S10 pickup is very dear to me, it was a gift from my late husband one year. I
I have always gotten excellent service from Mac's, Bill Burke always treats me with kindness, and tells great stories as well. He knows so very much about cars! Everyone who works there has the same helpful attitude.
I am treated like I'm a really big deal, even though my needs are usually pretty small. It's very nice to feel like a friend instead of just a customer.
I will never go to anyone else to have car maintenance done.
These are trusted professionals!