Swoop Store 91 - Chevron

Stopped here with my family for a restroom break at almost midnight one night last week. All I wanted was coffee. The Community Coffee they had was very fresh. The guy at the counter was so very friendly and nice, he asked where we were going and commented on how beautiful my family was, and proceeded to let me have the coffee on the house since we were driving so late. That was such an awesome, unexpected feel-good experience. On our way back through the next week, we stopped there again and this time I topped off my tank and we bought some snacks. Will stop here on my through trips in the future. Thank you.

This gas station was AMAZINGLY clean!! So fresh smelling, extremely neat and tidy, bathrooms immaculate. Well lit at night, all products very neatly displayed. Well done manager and owner!! We always travel from Dallas to Baton Rouge through Shreveport, we will most definitely make a point to make our pit stops here! 🙌🏽👏🏽

Very clean store all the way to their restrooms. Coffee area was clean. As a traveller, i was impressed. I met ms Veroniquka , she has great customer service, the manager was good too. I felt welcomed for the short time i was here.Be blessed!.

Was very clean, seemed like it's been recently renovated, and good snack selection

Always my go to stop when getting on 49! Clean restrooms, hot food, great drink selections! There’s also a Taco Bell, Wendy’s, Burger King, all next to it!

Very nice people and super helpful!! Clean restrooms and gas was at a great price!

Fast, friendly, competitive prices. Also takes fuelman.

Super clean and organized... Nice staff as well...

Very clean. Customer service was decent.

Very attractive, modern looking place. Windshield washer. And rags at the pumps. Bathroom was clean. I knocked off two stars because there were no towels in the bathroom although the blower worked and the shelves were almost empty in the store.

This station is always out of mid-grade gas. There is no phone number listed to call to see if they have it. You just burn what gas you have to find out.

took over 20 minutes to 5 gallons of gas! no soap in the bathrooms no toilet paper. no drinks working the shelves are bare and everything inside the store said out of order. it looked clean but it might as well be closed as they can sell you nothing and most of the gas and is out of order. the stations that work are slow to point of being useless. I gad to go inside to get receipt since machine was out of paper. the woman behind the counter told be the machines are all fine and everything is in working order that I didn't know what I was talking about. she was rude and dismissive. aggressively so. I will never get spend money here again. Good customer service can make even a terrible place pleasant. clearly this is not what swoop or chevron see as important. I would rate it in the negative if that was possible

Stopped to get gas but first went to the restroom. There was no soap available in any restroom. The cashier, Briara, was the worst employee I have ever encountered. When I asked about the soap she said they did not have any and it wasn't her problem. Said the truck did not deliver any soap and I could call the truckers and ask why. I kept my voice in a calm demeanor but the employee would not let me even speak. She told me that she was calling the police on me because she claimed I was harassing her. It was the other way around. I left without buying gas at this establishment. Will never stop here again.

Shelves are almost empty, bathrooms were absolutely DISGUSTING and I walked into 2 of them, the handicap/unisex one and the women's and both were just FOUL.

Beware using pay-at-the-pump! I did the usual routine and was approved but the gas never pumped and the amount stayed at $0.00. Tried again and got same result. Went inside and told the clerk what had happened and she reset the pump from her terminal and said try again. Strike three, same result. So I moved to a different pump and filled up no problem. Once home I checked my statement online and saw that I was charged for all three failed attempts. Contacted Chevron billing who said that they could do nothing and that I would have to ask the local merchant (Swoop) to remove the charges. Went back to the Swoop store and they said that they have no control over the pay-at-pump transactions and that there was nothing they could do, and that I would have to contact Chevron billing. What a runaround scam! Also noticed that the "faulty" pump was still in service. Blatant theft! I won't be going there anymore.

VERY RUDE. Go someplace Else. We stopped by there with a large group on our way to New Orleans for Mardi Gras. We filled up 2 cars and bought snack and used the bathroom. The guy behind the register had major difficulties ringing us up. It took the manager on duty who disapearred when we showed up to finally come out about 5 min later to help. Initially I did not think much about it. We were traveling with a puppy and my wife held the puppy by the front door because it was cold outside and never let him down on the floor. On our way back home it was another convienent stop for us so we stopped again bought gas and snacks. The MOD yelled at my wife about not bringing the puppy in, she stood at the door the whole time we were there with some type of stick in her hand. I can only assume that on our 1st vist she went in to watch cameras. This time it felt like she was going to accuse us of stealing and beat us with the stick. Very uncomfortable. Will Not go Back. STAY AWAY.
The place was clean but the manager ruined the experience.