Verizon

Awesome staff, Tanner was very fun & easy to work with!! The man with the dark short hair was also very friendly. We added my bf as a new line to my plan & got a brand new iPhone 15 with his old traded in iPhone 8 :) It sure pays to be a loyalty customer!! We would definitely return.

Riley was personal and professional, he really knew his stuff!!! Helped us pick out the right equipment and set things up for us, made the whole process fast and easy.

He was very patient and took his time helping me get my phone set up. When there was issues he stayed through the hole process to make sure the problem was resolved. He has good customer service skills and I would highly recommend Tanner at team wireless in Hallie WI.

Tyler helped me switched an account to a business account. Even though there was a couple hiccups throughout the process Tyler took his time to make sure everything was figured out for me. He went above and beyond my expectations. He truly cared about getting me a good deal and a great plan for my business. He was kind and friendly. He was also patient. I have nothing but great things to say about Tyler!!! Amazing customer service! I will always come back to this store!

Jeremy was great in service details, and great help in helping me find a new phone. Gave me plenty of options and went thru each phone to help find what I was looking for in a phone. Very appreciated of my new phone and his help in the whole transaction. Thank you .

Tanner did a great job. Polite, energetic and knowledgeable. He multitasked better than most people I know. While assisting us he was able to help at least 3 other people at the same time. He kept everything straight as to the next steps for each person and explained everything in detail so we could understand. He was even able to recover everything from iCloud for me. My only complaint is that it took 3 hours to get 2 new phones set up. I felt bad with how hard he was working while the other person there helped only one person at a time and spent over an hour with each one.

Tanner was amazing! He was very professional, quick, efficient, very knowledgeable and so nice. I got amazing service & he explained why the phone was great fit for me and took the extra time to answer my questions & gave me a few extra pointers on using my phone!! He was helping coworkers at the same time without ever skipping a beat in my excellent service!! He is definitely an Aplus 5 star employee and definitely an assett to Verizon team!!

Jeremy said right away “we’ll be right with you”, barely any wait time. He answered my questions immediately & fixed problems on 2 devices very quickly, plus was super friendly to me and my young son.

I went in to replace a broken phone, and Tyler was wonderful to work with. He was kind, helpful, and understanding, and I feel he went above and beyond what was expected. What started as an unexpected, frustrating expense turned into a nice conversation and a better deal than I expected!

Tanner was fantastic! He helped me way beyond the scope of what would be expected. He talked me through a mess of things that were super frustrating and I didn’t want to deal with. Tanner made it easy to get things worked out and made me feel at ease with our new phone purchases, and updated service plan. He was crazy knowledgeable and even helped with a line switch. 10/10 would recommend!

-Trent’s Mom-

Tanner helped us upgrade our 4 phones very quickly. He knows what he is doing. Was professional & has great customer service!

A great experience of world class and caring customer service!
Thanks Travis Jensen and the Verizon team!
I had a major phone issue that was very frustrating to say the least. Every time someone would try to call me my phone would ring just once and go to voicemail. We spent 1.5 to 2 hours trying many different things to resolve the issue. We even tried swapping SIM card and using a different phone. It was a network issue that had to be manually fix by an IT expert. If you run into the same issue please ask for help and I was blessed to get my phone back in good working order. Many Thanks 🙏 to you all for the many calls testing my phone each time. Thank you for making me feel welcomed and so willing to hang tuff with me and get is resolved. 5 star help!
Mark Olson
Elk Mound Wi

Staff were very kind and friendly. A younger gentleman helped my mother purchase a phone to suit her needs and didn't insist she buy the newest and most expensive model - even though im sure they work on commission. I wish I could recall his name but he was amazing helping walk my mother through the process. Very respectful and didn't laugh at her lack of tech skills and instead answered all her questions carefully and slowly; offering her paper to take notes as needed.

Tanner was excellent. Whenever I stop in the office in Hallie, I am immediately greeted with enthusiasm. They always have the answers .

Ryan was very knowledgeable, friendly, honest and extremely helpful. I felt like my issues were addressed and I was treated with respect. I can honestly say that was the best service I have ever received from Verizon.

Add real good service definitely go back. I recommend the store to anybody. Real good customer service, which is hard to get nowadays.

Tanner is a dope dude I was well taken care of. Give him your business!

Its was awesome very wonderful to work with.
Thank you

Riley was a great help assisting me with setting up my new iPhone 15!
Great customer service!

Riley was great for us to work with. Everyone at this store was very friendly and helpful.