Five Points Service Center

Neil and Christina's mechanic shop is an absolute gem. Neil, a veteran with a wealth of automotive expertise, not only fixed my car with precision but also shared invaluable insights and stories that made the experience memorable. His professionalism and friendly demeanor set the bar high for customer service. Meanwhile, Christina's warm welcome and efficient front office management added to the seamless experience. Together, they've created a business that not only excels in mechanical work but also fosters a sense of community. I'm proud to support such dedicated professionals and highly recommend their services to anyone in need of expert automotive care with a personal touch.

The downside of keeping your car a long time is things go wrong with it. I’m glad that I’ve found a place I trust to do the needed work to keep me going. Neil and Christina do a great job. Here’s to at least another five years before I need a new car!

Amazing customer service! I called this morning asking for help with my car and they immediately took me in and helped me right away. The family who runs this business is so sweet and talks you through every step of the process. They’re completely transparent with all the prices and helped me understand how to get the best deal both at their shop and elsewhere. I will 100% be returning here for any future car issues I have.

5 Points Service Center helped me out with my vehicle’s state inspection. Neal and Christina responded quickly to my request that I sent via their website. Had me come by Monday AM and finished the inspection before we finished our conversation. Easiest and best experience I’ve ever had with a state inspection, and I’ve lived in many states. Don’t hesitate to have Neil and Christina help you with your vehicle.

Neil and Cristina are wonderful! They are turning around a local gem of a business since their ownership began in 2022 with their integrity and enthusiasm. I called for help w our cars and they had answers for us within minutes. I’m so happy to have a trustworthy shop like this just down the way. It is going to make our lives so much easier! Thank you, Five Points Service Center!

Neil and Christina were the absolute nicest people we could have gone to. It was my first time there and all I needed was an inspection. They did it so quickly and were so personable. I know inspections aren’t expensive but they treated us like we were top customers. I will be going back for anything car related and recommending them!!!!

Great service!! And fast! Neil was super helpful and was kind enough to squeeze me in last minute for a car inspection. Really appreciated the quick service and helpful guidance and honesty which is so important!!!

Hard to find this good of service in Raleigh anymore. Very transparent, friendly, and straight to the point. They don’t try to sell you things you don’t need like most places around here. Would recommend to anyone! I got a same day appointment and they were more than happy to squeeze me in. Great people too!

Neil and Christina are wonderful! I came in on a Friday afternoon and they were able to get my oil change and inspection done so quickly! Christina was so friendly and nice to talk with while waiting.

Neil and Christina made having your car inspected an actual pleasure! They were quick with no hidden charges. And I love that they’re local. I highly recommend them and will be taking my car there for any service needed from now on.

Neil and Christina are wonderful to work with and always fun to be around! When Neil says I need something done, he gives it to me straight. I trust what he says. He does the work on time and at the price agreed. With Five Points Service Center, Neil and Christina taking care of my car, I expect it to last for a very long time!

Neil and Christina are the best! I’ve brought my car to them twice and will keep coming back! Both times they have been able to squeeze me in super quickly and Neil explained everything that he was doing as it was done. (Special shoutout for doing my oil change from the ground when all the bays were busy so I didn’t end up without my car for the morning)

Neil and the workers at Five Points Service Center will make sure your car needs are addressed and their pricing is transparent. They go above and beyond to get you everything you need and at a price you can afford. I will definitely be back not just for my inspections every year but for any services my vehicles need.

Great service at 5 Points Service Center. Neil and Christina run a great shop. They communicate well and provide fair and honest price quotes. Come support a local business and give them a shot. they will treat you right!

Niel and Christina are wonderful to work with! They are upfront, transparent, go above and beyond, and everything you'd wish for in a service center. It's wonderful to have them in the Five Points neighborhood and we will only be using them from now on!

Amazing customer service. Had a small window and reached to me to check if convenient. Had me in-n-out while checking if I was comfortable the whole time. Feel a lot better knowing I have a service station like this in my neighborhood.

The abundant lollipops weren’t a bad touch either!

This is the place to go if your car has a problem that needs diagnosis. He has multiple computers to pinpoint what's going on and he does a holistic analysis.
First he gets into the engine and does a thorough cleaning. You might be surprised how much better everything works after that. Don't be shocked about what kinds of critters may have made your engine their last resting place ;)
Pass this place by if you are price shopping, but if you are looking for a smart, competent mechanic, come here.
My old car now runs like new.

My wife pulled into the station with a flat. She was greeted right away and helped by the owners wife! She found the leak in my tire. The owner fixed my wife’s tire while she waited! She was back on the road in 30 minutes! The price and service was beyond excellent! It was so reasonable! The owners were friendly, attentive and went beyond to help! We live close by and will certainly be back!

I HIGHLY recommend Five Points Service Center. Not only are they hard working and honest but they feel like what North Carolina is supposed to feel like: no one is a stranger. I was able to get an inspection last minute without an appointment because the owner was so friendly and squeezed me in. It’s places like this that make me proud to call Raleigh my home. I won’t go anywhere else for services that I can get at Five Points Service Center.

Neil and Christina are amazing. I brought my car in a few times over the past year for various reasons. Each time I was met with fast and reliable service and truly felt like I was given an honest assessment.