AAA Sugar House Storage

I had a great experience with AAA Storage! I moved from Virginia to Salt Lake City and needed a storage unit urgently because my moving van arrived before I found a place to live. Jonathan Greensides at AAA was so helpful. He found a unit for me the same day I called. It was right next to the entrance so that the movers wouldn't charge me for carrying my items a long distance. Jonathan also gave me personalized instructions and tips, since the movers would be arriving on a Sunday when the AAA staff wouldn't be there. The whole experience was easy and seamless. The unit was very reasonably priced, too. I will definitely use AAA again if I need a storage unit in the future.

I only needed my storage unit for one month. The last time I had a storage unit, it was at a different place and within a month my unit had been broken into. The security at this place is way better. And I felt better about leaving my possessions there. The staff is very friendly, and take care of you right as you walk in the door. If I ever need a storage unit again, this is where I will go.

These guys are Great. I wish I would have chosen to get an outdoor storage unit so I could access on weekend but that's my own fault. highly recommend.

This is the best storage place I've ever been to! The employees are very helpful and kind. I've rented from them twice, and highly recommend them!

Great storage option - great price. Office hours can be tricky...but the staff is great. Would definitely recommend them.

The people are very polite and a very clean place I like the erea i would recamend that storage facility.

Always friendly and helpful. Prices are very reasonable.

2 months. So far so good.

I was very satisfied with the responsiveness and friendliness of the people there.

Clean and easy to use storage. Thanks for all your help.

Love theseguys

Easy In and easy out.

I initially had a pretty good experience with Jonathan and Sugarhouse storage. It was close to the house we were moving out of and the outdoor units that we rented were clean and easily accessible. Once we cleared out of our units, I received an email that my account was closed. Great. Then I received an autopay receipt for $85, the cost of one of our units. It took me several tries to get it rectified but after speaking to Jason, I believe my issue was simply overlooked until I wrote this review. Jason quickly contacted me and was diligent about getting the refund taken care of. Pretty good service, just make sure you stay on top of the details.

Local

I had a disappointing experience with AAA Sugar House Storage. I needed a unit for one month during a moving transition. After the first day, the access code given did not work. The manager gave me several temporary passwords which also did not work. Finally, about halfway through the contract he provided his own personal after hours code that worked. The bottom line is that I was not able to access the unit after hours for most of the contract period. The manager, David, responded to all my calls but he wasn’t able to solve my problem until half way through the month, and then did not issue a partial credit when I asked for one. I will not use this storage facility again.
UPDATE June 25: I received a check for one half of the May rent. I appreciate that.