T-Mobile Authorized Retailer

Great service at Lenoir City, TN store! The guys (not just 1 - because we both got our phones replaced and bought watches, so we had to go there a few times to get it all going) are wonderful! (And it takes a bit for 2 mid-70s customers to say that!)
Again, Kudos!

Liked the guy who waited on me I think his name was James I'm bad with names but very wonderful experience

I couldn't ask for better customer service! I showed up there to get a internet service for a Netgear device I had and they set me up with a very fast 5G unlimited with their device for a fraction of the cost. I will be switching over to T-Mobile completely!!! Out of 1 to 5 stars...I give them a 10 if I could.

Absolutely loved this sprint store! I’ve had sprint for a long time and been to quite a few stores and have never the level of customer service I had here and the nice layout And cleanliness of the store. Hunter and Andrea were amazing!!! They helped me with choosing a new phone, transferring my information from my old phone to the new phone, and were accommodating when I told them about my budget. They talked about different promotions and deals they had going on and helped me find the perfect one. Not only that, they made me laugh, feel comfortable, and like I had known them forever. Loved this store, the employees, and the spectacular level of customer service they provided.

I’ve been a customer with att since 2006. Finally made the switch this morning . I did not get our T-Mobile rep’s name but she was fantastic! She was the only girl working, so I think it can definitely be narrowed down. She had patience with Us and made the switch very very easy! We encountered a few hiccups but she remained professional and patient. 5 stars! Thanks for making our Black Friday shopping easy!

Also, sidenote: my mom walked in and out of the store about 35 times. So if your count of person to sales ratio is off, that’s the reason why.

Came to this store today with my cousin after he got dry popped at cricket up the street, after being a customer with them for over 10 years!!!!! Came to see Hunter at Sprint and gave my cousin a good deal! He’s very honest, knows what he’s doing!!! And cares about the customers. He’s a very good employee and excellent at customer service!!! He’s knowledgeable about the phones he sells, and he’s not looking to screw over customers. Felt very comfortable when we walked in, he was serving someone else. Had a great attitude towards other customers to help them out. Definitely would come back again!!!

This is my favorite Sprint store in the Knoxville area. The staff is very friendly and is always willing to go the extra mile to make things work out. There are two Austin's there, and each and every time I go there they are exceptionally helpful and have a very thorough knowledge of their product. I have seen them handle difficult clients in a way that every one was happy at the end. Definitely recommend this store.

Never really had an issue out of the Sales people as they're usually very helpful, quick, and right to the point when I need to have something done. They're really not interested in pushing you into a phone that you do not want, but instead will help you decide on a good device that fits your needs and the way that you want to use it. They're very honest when it comes to the products. I've been a customer with this specific sprint for almost a little over a year and look forward to more years of business.

Decided to get internet and got the mobile phone and internet. If you're 55 and older, you get a discount . Bear got everything set up for me. Made it super easy. I went to the lenior city location.

I wanted to upgrade my cellphone and went to this Sprint store in Lenoir City. My customer service representative was Natalie. Not only was she professional and knowledgeable, she was very personable and extremely helpful. My upgrade was fast and easy with no problems at all. I would highly recommend this store if you need anything Sprint!

Had an issue with home internet, the agents in this store worked hard to get us back running and some monthly discounts. Every bit helps right now. Thanks guys, very happy with this store, highly recommend.

This is the worlds best sprint/
T-mobile store. I live n Atlanta, but
pass through here often, I only do business wit this store when come
to my mobile 📱.
They are very knowledgeable of there
products and there network.
Miss Hailey is like the worlds most
Awesome 👌🏽Gurl. Super sweet,
and super helpful
If u stop here you will not be disappointed.....
Great Store,, im sure it's sprints
top store....

I am always looking to save money and discovered that Sprint gives you a lot more for your money than any other wireless provider. I visited this store and Brad was awesome. I left with an iphone and a cheaper phone bill. I have not had any problems with service or coverage. I highly recommend Sprint to anyone!

NOT HOW I WANTED TO START MY SATURDAY BUT GREGORY MADE IT SO MUCH BETTER!

No body wants to wake up of a Saturday to the dreaded iPhone Blank Screen Of Death... but there we were, 9am looming over the worlds longest ‘to do’ list. I walked right in to my local Sprint store and was greeted by Gregory who went to work immediately troubleshooting my phone, all the while offering to help me make the necessary arrangements to help me manage this inconvenience such as calling my husband to check in with his as he did not know my phone was broken or to schedule an appointment with Apple should he not be able to resolve the issue.

Things looked grim but it was Gregory’s attention to detail and gut instinct that prompted him to step next door to a phone repair shop to see if they could give it the good ole college try. Lo and behold... the repair shop managed to reset my screen (which was all it needed!) saving me TIME AND MONEY! While the Dang It Relair shop right next door was the hero in the end to my phone, it was Gregory of Sprint determined to show me excellent care that lead me to the resolution! I’ve always found this location to be helpful and again, they’ve yet to fail!

Great store! The team is very welcoming and personable. The manager is very knowledgeable in Sprint and T-Mobile. I will be back and make sure to bring referrals.

I have been a Sprint customer for a number of years, after trying two other wireless companies. The unlimited dataplan is superb for my needs as a Professional Photographer. The service at Absolute Wireless in Lenoir City has been outstanding, as I have gone from a Windows Mobile phone to an iPhone. Any time I have a question or need their service, the staff is pleasant, knowledgeable and able to help me with my needs. I like Sprint and I like Absolute Wireless. So glad that I now live and work in Lenoir City!

I've had good help when needed

I broke my phone so my wife and I came to get 2 new phones. We had Hunter helping us and made everything so easy for us. Literally in and out. He didnt beat around the Bush either. Very helpful and nice. Good to know there are some good ones left .

Just got a new mifi device from Ross at the Sprint store in Lc and this guy was super awesome and took great care of us! If you ever need anything from this store definitely ask for him!

Great service. Thomas and Hunter got us the new Google pixel. We are super happy with everything! We definitely recommend Lenoir City store for an awesome experience!