Firestone Complete Auto Care

They were extremely professional the Store Manager did a really good job of welcoming us to the store. We got our vehicle serviced quickly and very efficiently. Will highly recommend this location and will definitely go back to this location.!!

I've been coming to this location for years. Everyone has always been so helpful. They are patient and understanding that I don't know anything about cars. They explain and help me with preventative maintenance. They are a wonderful team and work is done in a timely manner.

Andrew runs an amazing team at the Lakewood Firestone. They are knowledgeable and honest on work, pricing, and timelines. Great team that offers great service

The lead technician got my alignment done within 10 minutes of me waiting. He is a quick mechanic definitely recommend him!

Well oiled machine! New tire installed,trim piece reattached, quality name brand 40k tire . Manager had his guys hustling,they were happy, getting work done. Quick, efficient and most importantly CHEAP!!!
Bring your car here.

Andrew gave my wife's car the 'luvin' it needed in minimal time I will recommend this location every time.

My go to team I highly recommend this company to my friends and neighbors they have a highly trained team and state of the art equipment.

Very professional and customer friendly. I think the work is well done.

This is a very well run Firestone. I am constantly impressed with the quality of service and repairs I've had here. The store manager is awesome and customer service here top notch. I had some issues with the tires I bought on a few occasions and ended up replacing them under warranty and everything was fair and square. Most chain shops aren't anything special but this shop is trustworthy and solid.

Ty was extremely helpful! Great service and extremely transparent. Great shop

Best Firestone experience ever! I had called several Firestones in the area to make an appointment, and was unable to get an appointment for 1 day prior, until I had spoken to Andrew here! He got me in to switch out my winter tires for my summer tires. I showed up at my appointment and Andrew (the store manager), got my car into the shop right away. He was so accommodating, attentive, knowledgable and kind to every single customer that walked in the door, or called. And while it was busy, he was professional and so patient - to me with all of my questions, and to all the other customers that came in. He was also able to get my tires aligned (which I previously needed to make a separate appointment for, so he saved me a trip! )And everything was done faster than I was told/expected. I am so appreciative to him and the crew who provided me great service. I am a lifelong Firestone customer, And I will be recommending friends and family to come here too! thanks to Andrew and your team

Came in to change my oil. Andrew and Emanuel took great care of me and my vehicle. I was in and out super quick and they offered fantastic service. I’ll be back.

Great customer service very professional always on time the service Manager Andy and his team Thank for your help all the time

I have been a customer with Firestone for years on multiple vehicles in different cities - each one has been great service!
The staff at this location have been nothing but courteous, knowledgeable, and hard working! They were able to get my car in shop right away after another location had to cancel my appointment with late notice. Always adds coupons when they can and never tried to up-sell on extra products that aren’t necessary for general repair.

I had a great experience at this Firestone location last week. I dropped off my car to get my tires aligned and also took advantage of the $10 car care package which included rotating my tires and a complete car inspection. I've been hearing a clunking noise near the front of my car and was hoping to get that diagnosed/quoted. When I arrived at the store I was told that the tech who serviced my car didn't hear a noise but fortunately Brayden was willing to stay almost 40 minutes after the end of his shift to test drive the car with me to hear the noise. After hearing the noise he then lifted up my car and looked at all of my suspension components to diagnose what was wrong with it.

I am impressed with this Firestone's level of service, especially considering I only spent $10 for everything. I will be back.

I had an appointment with another Firestone and when I arrived they were flakes and told me my car wouldn't be able to be gotten to for several hours past my scheduled time! So I called and spoke with Richie... He was great and told me he could get me in and done right away! So personable and awesome!

Nick worked on my car (lifetime alignment) and was very clear with what could be done, what it needed, and when... He got it within spec and I was out of there within the time Richie told me I would be.

They didn't try to hard sell me on anything, they didn't try to tell me my Audi with 183k miles needed a whole bunch more work done to it, they did point out some minor things like a spot that looked like a leak (I had fixed the leak a few weeks prior, it was just a spot that hadn't gotten cleaned yet), and they complemented me on the condition of the car at its age and mileage!

I will be making this Firestone my go to for alignments and other services I can't do myself!

GREAT JOB GUYS!
THANKS!

Richard helped me with my ford escape excellent service.

My family and I are traveling and I had an issue with my steering being off. Most of the other stores were closed and they were closing 10 minutes after I got there. They were so courteous and helpful while helping me solve it. If I was local I would DEFINITELY use them. Thanks y'all..

This place is awesome. Called for a quote to put tires on I purchased outside of the company, and he was willing to do it for about half the price of Discount tires. Win for me! The manager Richie is amazing, friendly, knowledgeable, and truly honest. Not only have we returned, but we will continue referring family and friends to this location.

I was greeted with a smile, or so I think what with masks and all, by Richie who was extremely polite. He got my car in early and as it was slow he and I chatted. He is a genuinely awesome person. Friendly, funny, attentive, intelligent, and engaging.

This was my first visit to this location as I had normally gone to the Belmar one, however, I have had so many bad experiences there I decided to try a new shop. I will be visiting Richie and his shop from now on.

I had an alignment performed. Which, at the Belmar location would take 60-75 min even with an appointment. I was in an out in 30 min. I'm completely satisfied with his and the tech's work.