J.Crew Factory

I really appreciate Emmy for being such a great person. She makes me want to keep coming back, and is always really helpful whenever I need to purchase clothes for work.

Thank you!

Was expecting everything to be expensive, but I found a ton of great deals here! Tina and Otto (I hope I got those right) were super helpful. I'll definitely be back!

This store has a lot of great options and excellent prices. The staff was attentive and helpful.

My order was early and correct for pickup at this location.

Walked in ready to buy a few pairs of chinos and shirts for work. Entered store and walked by a group of 3 or 4 staff members talking near the entrance. I was looked at but not acknowledged. After a bit, one staff member (bald with glasses) did say hello. Finally found a few things to try, but needed different sizes once I was in the fitting room. Came out to no one available to help and walked back towards the group talking to get what I needed (still no acknowledgement or offer to help). Decided to just go somewhere else. I get they have a target demographic but not welcoming people and offering help is basic. Really no excuse, I was the only person in there.

Pros: location was well stocked and organized.