Philip Iozzi, DO

I would give him 10 Stars if I could.
This is a doctor who genuinely cares about his patients and knows what he is talking about.
So Thankful I found him 15 Years ago.

The best PCP anywhere!

today I called the office at 20 mins till 5:00 pm my call was not answered (by a person) for 20 mins when the answering service picked-up the call, said "answering service" and put me on hold for an another 20 minutes .After waiting another 5 minutes, I hung up and redialed only to get automatically put on hold again I waited 20 - 25 minutes..

When the call was finally responded to, I questioned if this was their policy and explained what had occurred. I was told that they answer 300 calls/clients. This is a Dr.s offices emergency contact?

I find this to be highly unprofessional and is certainly a poor reflection of someones business practice. Needless to say, I did not leave a message.....thank god I wasn't having a stroke or heart attack

Today, 7/25/19, I spoke with the office mgr. who was absolutely professional and promptly handled the issue. I was informed that this answering service was in the process of being replaced.

Dr. Iozzi's office personnel are to be commended..
I sincerely hope that Dr. Iozzi and/or the office manager address this issue