Verizon

Rick (manager) was who we saw going in. He got us taken care of quickly for our trades and we were on our way. Thanks!

I had the BEST experience I've EVER had at Verizon, with this store specifically last night. I've had a phone through Verizon for about 11 years now and I've broken my phone too many times to count, but last night I walked in there ready to cry because my phone had broke yet again and I didnt have everything backed up on it, and wasn't sure how we were going to get it on the next one. Everyone there was really nice. Travis, Andrew, and Becca were all incredibly patient, friendly, and great at keeping me calm and making me laugh instead of cry. Travis greeted me immediately when I walked in and was very friendly and helped get me my options. Becca and Andrew spent close to two hours taking turns helping me and everyone was extremely warm and welcoming even though I was there 20 minutes past closing time on a Saturday night where I'm sure they'd rather be doing other things than trying to transfer everything on my phone from one to another. Becca was primarily the employee who helped me most of the time and she was so helpful, polite, and thorough. I can't thank them all enough for what they did for me last night because I was truly a mess, my whole life is on that phone. I highly highly recommend this store in particular and those 3 employees. One of the best customer service experiences I've had in my entire life. Thank you Verizon, Becca, Andrew, and Travis!

What a wonderful group of guys at this store! I was overheated and got very light-headed to the point I almost passed out. All of the employees moved into action by getting me a drink and food, and calling an ambulance. I recovered quickly so they cancelled the ambulance. I can't express my appreciation! Even one of the customers, Dina, sat with me and made sure I was fine. And lastly, the two Andrews walked me to my car. I am so thankful for all of their care and concern during my visit!

Richard was the guy to help us with everything. He was more than patient with us while we were trying to decide on what we wanted to do. A 5 star isn't even a good enough rating. A+ rating for sure. Would go back and work with him again any day!!

Chelsea at the Washington crown center in Washington PA, is the ultimate service associate I have ever had the experience of dealing with at a Verizon store.
Usually my Verizon visits aren't pleasurable. But she went out of her way to make my visit, complete, easy, she made sure I backed up my phone so I didn't lose anything and helped me with setting up my brand new easy fold Samsung Galaxy.
So if you ever want an actual pleasant experience and the best customer service ever definitely visit Chelsea at the Washington crown center in Washington PA Verizon store.

Love Verizon I'm on my mom's plan cause she has a seven phone plan and she switched us to at and t and I'm so upset I never had service out here in Washington she lives in cranberry TWP so she gets good service regardless so I'm thinking about opening my own plan with Verizon I miss the good service do they have any good promotions going on right now ???

Great service!!! Very personable guy who helped us pick out phone cases and cordless chargers for both our phones! Even knowledgeable about Turkey where we were visiting from! Give that guy a raise!

Great service, with a friendly staff. All brands of phones and different accessories to pick from. Quick service.

Very pleased with our experience at this Verizon store!!! Chelsea was very pleasant and knowledgeable! I would recommend scheduling an appointment before going to the store.

Customer service at this store is great. Joe helped me and was super friendly while doing it. Down to Earth and treated me with respect. Highly recommend this location for customer service.

Rick was very helpful. He explained my options. He worked on my phone. Although I know I may need a new phone he didn't try to force a sale.

This Verizon store is always so helpful with any issue I have. Every employee i have encountered has been knowledgeable and kind! Would highly recommend this location!!

This is a Corporate store with GREAT service. Sometimes you have a wait but it’s so worth it! Save yourself the headache and come here NOT the other store in Washington!

Waited on very quickly. Salesman was very helpful and patient. Didnt try to sell us unwanted products. Went in for help and got just that, help

Rick at the store is amazing went to him several times explained everything really does a great job

One of the better Verizon Stores in the area. If you are looking for a technical expert and someone that is fully in tune with what is going on with Verizon and technology in general then you MUST ask for Eddie when arriving at this store.

Great service extremely knowledgeable. Logan was professional curious will definitely go there from now on.

Very helpful. Quick to take care of my issue I had and it was resolved. Nice people and friendly seemed to want to help. Thanks guys for your help.

Great people friendly helpful staff. Accessories a little pricey but the people put them on for free so wth

They help with the questions you ask about a good excellent cell phone that works so you can put a lot of apps on