Rite Aid

We find this Rite Aid to be in a convenient location. The pharmacy staff is competent and efficient. Recurring prescriptions are automated and communication is good when they're ready. The store has a good selection of over-the-counter items when needed.

After a dosage change on our cats anti-convulsant, we were left with one dose left and no one was willing to fill it for us at a different rite aid. We scheduled a vet appointment just to get a new prescription so we could avoid missing a dose which could cause status epileptics. No pharmacy in our immediate area even knew that phenobarbital came in a solution, and they didn’t even have it in stock. Thankfully this pharmacy did have it in stock, and after speaking to the pharmacy and showing her that we had barely any left, we were able to get our new prescription filled. I am so grateful to all of the nice employees here who made sure that we were able to leave with what we needed for our cat - and we only had to wait 20 minutes versus the 40+ we waited at a different location just to walk away empty handed.

Well, after reading all the negative reviews I'm very surprised. I'm new to this location but not Rite Aid. I trust Rite Aid and would never go anywhere else. As for this union deposit Rite Aid. I have had to wait for a prescription a few days because it had to be ordered but they have always been very apologetic and friendly. So, honestly I'll have to give them 5 stars.

Got Covid and Flu shot - easy, no charge, no pain.
Great store with great people!

Most of the time, my experiences are pleasant!!
Especially if I talk to Stephanie in Pharmacy, she gets things done correctly, always!!
There are a few others that are really good, but I can't remember their names, Tom, Derik, Desire, there are some!
I always appreciate a friendly greeting!! Thanks!!!

I am a former employee at this store and most of the reviews are true. However, there are TWO sides to every story.

All of the pharmacists who work here are competent good people. The problem is at the corporate level. Pharmacists are expected to check prescriptionrs, supervise their technicians, and immunize customers, especially during flu season. There is tremendous pressure from corporate for each store to meet its flu shot goal, in addition to meeting script count. All of this is expected in addition to the regular duties of the pharmacy with minimal help. Corporate constantly looks for ways and excuses to cut payroll hours while expecting the same amount of work to be done. When flu shot goals are not met and or the script count drops,hours are further reduced. Customers become frustrated with the poor service, etc. and go elsewhere and the cycle continues.

Another problem is that Rite Aid offers extremely low pay for entry level technician trainees without prior pharmacy experience. This and the constant threat of reduced hours leads to low morale and high turnover.

Lastly many customers present with complicated insurance issues at pick up when these matters should be addressed at drop off. To speed things up know your formulary - or which drugs are covered by your plan. If you don't know call your insurance company before presenting a prescription to be filled. They always can tell you if a drug will be covered and how much your copay will be. Also have your current insurance cards available. Never wait till you are out of a maintenance medication. Allow adequate time for a medication to be ordered if needs be. Never assume that all pharmacies carry every drug all the time. Many people in the community have similar chronic medical conditions and therefore take the same types of medications. If you have Medicare or Medicaid don't assume that those insurances pay for everything all the time because they do not.

While service at retail pharmacies in general have room for improvement as customers everyone can have a better workday and a more pleasant pharmacy experience if some responsibility is taken by those filling prescriptions come prepared.

The pharmacists are always helpful. There customer service goes along way.

THIS RITE AID IS THE CLEANEST MOST FRIENDLIEST PHARMACY I'VE EVER BEEN TO IT'S ALWAYS A PLEASURE COMING HERE. ☺

Great product selection, great prices but above all they have the best staff. They are kind and helpful and make you feel more like a friend than a customer. It’s nice that there are still places like this that treat their customers right.

Great location right next to my work. Staff was happy and took my order in 2 minits in line even though they are a very busy store. And turns out the medicine was free with my ins and rite aid discounts. Will be grabing all my scripts there.

Prescription filled quickly, drive through is convenient to grab the medication and the nice lady even grabbed me a can of baby formula so that I didn’t have to drag my sick kiddos out of the car and through the store.

Great experience!! Always greeted when you
walk-in. Sale prices are great also. Keep up the
great hospitality !!

Everyone was very helpful. I ran out of my pills and they got my refill approved and filled very quickly.

The customer service is wonderful.. I say they go above and beyond.. Thanks team..

Stephanie is the best, always helpful n goes out of her way to help her customers. Wonderful customer service 10 stars

Clean, helpful staff, very knowledgeable pharmacist.

Well managed place! 5 stars

Well managed place highly recommend

Pharmacy staff are outstanding.

[