Mattress Firm Rutland

Today we went to Mattress firm foe anew mattress, we were immediately greeted and helped. I showed him what I was looking at on their web site and he showed us several samples in our price range. We left with the perfect mattress and we already have it set up. My son says it's very comfortable!! Thanks foe all your help, we appreciate you!

Awesome customer service! Clinton was so helpful and knowledgeable in all things mattresses and pillows. In discussion he informed me that my favorite pillows of all time (Coconut Bliss) were being made again and sold exclusively at Mattresses Firm! I am a VERY happy customer! Thanks Clinton!

Jeff sold me a great Serta king size mattress. I had such a good time. He was very straight forward and easy to work with. I did not get the same feeling in the Middlebury store. But Jeff saved the day.. Thank you very much.

We were greeted within minutes when coming through the door. We chatted a minute and Clinton knrw exactly where we needed to go. He was very courteous and answered all of our questions .

We had a super nice salesman who looked up a previous purchase for us, showed us the updated model, and never pressured us to purchase. He navigated a pesky tablet to process our order quickly, efficiently and pleasantly without being hurried. Definitely one of our better in-store experiences.

My salesman was very helpful. All I wanted today were two good king size pillows and I still felt like he listened and was helpful.

Our salesperson Jeff was incredibly knowledgeable and helpful and we’re very excited about our purchase today.

Jeff was fantastic! He helped us stay within our price range while picking out the best mattress for us. We absolutely love it. Not to mention the adjustable base (we never would have thought to pick this) is AWESOME.

Jeff was really helpful. Mattress manufacturers try to differentiate their products with a lot of catchy names and features, and he cut through the clutter to simplify our decision. I’m confident we’ll be very pleased with our selection. He verified that it’s in stock, and delivery is in just two days. Great experience!

Brittany was brilliant!
So incredibly helpful, providing detailed advice based on my needs. She took her time to let me try different ones out and she made it all happen with care. And fun to talk with too! This time I purchased their Sleepy Series which is their home rand made by Sealy. .
I have bought 5 Beds now from this location - great place. Thank you!

After weeks of research on different mattresses with other companies I finally narrowed my choice down to 2, one which was an online mattress. I have to say the research was overwhelming and I found that buying an expensive item online caused some concern but was willing to rely on CR rating. But I still wanted to double check Mattress Firm and I must say the employees there were well informed, friendly and much accommodating to meet my needs in a mattress along with the some choices of special offers /perks AND ...included with some mattress they offer a free adjustable base, which sealed the deal for me. Though the online one I choose was somewhat of a better quality and doubled in years in warranty , it didn't override the one at Mattress Firm,given my age, so my mind was set on purchasing one at my local store. Much thanks to Amanda, Jeff and Brittany!!

Clinton was fantastic! Excellent customer service and really listened to our needs!

Helpful staff, and terrific mattresses at a great price. Thanks Jeff!

Great service from the Rutland team led by Jeff. We've purchased from them twice now and been happy with everything from sales through delivery.

Courtney was knowledgeable, helpful and friendly - very easy to work with. Whole princess was fast and efficient!

Hello. I Wanted 2 Give A Huge Thank you To Mattress Firm!! It was Suggested From A Friend of Mine to Go Check them out Months ago. I Finally made it To The Rutland Outlet & was Greeted by An Extremely Nice Woman Who Was well Spoken, Polite, & most of All Genuine & Honest. I Thank you Mattress Firm But Specifically I want to say, Thanks A Million 2 Brittnay!!!!!

What a super awesome experience! Jeff is a fantastic customer service individual. He was very thorough, patient and kind. I highly recommend doing business in this store. My husband and I were very impressed. Thank you again for your help!

So pleasantly surprised with my experience! Ricky was awesome! If I could give him six stars I would! Very knowledgeable, not pushy at all, great service all around! He really took the time to explain the features of each mattress I was looking at and took time to understand what it was I was looking for. Ended up getting a deal I was very happy with! I would highly recommend them to anyone!!

Mattress Firm in Rutland was excellent and we had such a great experience working with Robert. He was very knowledgeable and helped guide us in making our decisions. We had been looking for mattresses for a while at different places in the area and kept coming back to their location since they had the best selection for our needs. Service was great and they made sure our mattress selections were instock so that we could have a quick delivery within a few days of our order. We highly recommend them if you need quality service and product.

I was greeted the moment I walked into the store, it was determined what my needs were, options were shown, I was allowed to test out each option. The store and mattresses were nice and clean. Logan was professional and friendly. I had the best experience, found a mattress I love and can afford and would definitely recommend. Thank you for an excellent experience!