Shelly's Supply - Bethlehem

The sales reps are great and very helpful. Our kitchen and bathrooms look great!

They got everything a hardware store would have and lumber too and people are really nice there

Outstanding Customer service! Their Stair Guy is pretty goodas well!!?

Very friendly staff. Nice variety of lumber etc

First time there. Service was prompt and professional. A+++

Love this place most helpful employees u can find.

Great place to deal with.

We had a kitchen installed 8 years ago and purchased (a huge order of) decora cabinets from Shelly's. We had a designer, and the whole process went well, until you have an issue. Shortly after installation we needed a few drawers readjusted, and designer came out and did not give us a permanent solution. Recently our door broke, not at the hinge, the wood cracked. I called Shelly's and the girl who answered the phone was RUDE. She said, "YOU HAVE TO CALL THE DESIGNER". Called the designer. Heard back in about two weeks. Sent man out to the house to look at the issue. He said he'd order the door. This was approximately 6 months ago, and we've heard nothing since. I'D BUY YOUR PRODUCTS SOMEWHERE ELSE.

My experience with Shelly's in Bethlehem is that lumber is more expensive than their competitors and the customer service needs improving.

I would prefer to give them 0 stars but app wont allow me to. Had the worst experience here yesterday. The manager (man) was a complete horse's ass....arrogant, unhelpful, beyond rude. The woman out front is no better...she literally turned her back on us and ignored us when we walked in the door. Keep in mind we were the only people in the place...it's not as though they were overwhelmed helping other customers! My husband and I were looking for pricing on a kitchen remidel. Shellys can kiss a generous potential sale goodbye and the people at this location can look forward to a visit from the VP Mark Francis from corporate very soon because I've spoken with him about my experience. PLEASE...do yourself a huge favor and don't even bother stopping in here.....

Won't be going back. Counter person was very rude, and this wasn't the first time I had to deal with a nasty, condescending person at the counter. I will add that the people in the yard have been polite and professional every time.