Primo Cafe Gelato LLC

The food is amazing, every time I order from Primo’s the food is fresh and hot. The delivery always shows up on time or little before the eta. I would rate this place a ten if I could. The owners are awesome

Lunch was excellent! I'm also pretty sure they stayed open a little later for me to pick up my to go order, which was greatly appreciated but totally unnecessary. Thank you! So glad we tried it, we will be coming back!

Amazing peppercorn cheesesteak; I thought about it all day yesterday and had to order another one today! Everything I've had has been absolutely wonderful. I love that they deliver!

Excellent food at a good price. Top notch customer service by the owner and staff. Highly recommend that you stop in for a bite.

Best people in the world!!! Great food. Love them

Delicious wraps. Nice staff. Well priced

Fantastic food and wonderful service!

Love it

Fresh food. I had the gyro egg sandwich, it was different and delicious. Quick friendly service. I can't wait to try the homemade gelato.

The first 3 times I ordered from this place, they got my order wrong each time. This was 3 separate occasions over the course of a whole month. A lot of my co-workers ordered from there regularly but the deliveries were always very late. The food I got always tasted good to their credit, but it was never the item I ordered. It's rather disappointing considering their food tastes pretty good but the service leaves something to be desired.

I see a lot of bad reviews when it comes to deliveries and I now truly understand why. We ordered food for a handful of our coworkers the other day, at a set time mind you as we are a business afterall, and of course they were late. We figured we'd just order extra early this time to give them more time. It took them 2 HOURS to deliver our food(which consisted of bagels and hash browns, nothing complex) and they were STILL LATE. We let the driver know this is unacceptable because it's a regular occurrence. He then tells us to never order from them again and leaves. After calling, the manager defended their poor actions and didn't apologize. Extremely poor customer service. It's a shame considering our company purchased from them quite often and at one point in time their food was pretty decent.

BAD customer service and RUDE owner. I ordered something for my lunch break but arrived over an hour late. I work in a secure facility and no food is allowed at desks so I had to refuse the delivery. I explained that when I ordered I set a delivery time for my lunch break and I would not be allowed to take the food in the building. The driver angrily and LOUDLY told me to NEVER order from there again. This sounded absurd so I called to talk to a manger. I then discovered that the driver is the OWNER. The owner of this company repeated himself on the phone saying to never call or order again. I will take his advice while also making sure my family and friends do the same.

Horrible customer service. Deliveries are always late and they have messed up my order multiple times. When asked to correct the order, employees get extremely defensive and rude and blame the customer for their mistakes. It is clear they do not care for their customers. Highly dissatisfied, will not be ordering from there again.