J & C Kitchen and Bath

Joey and Kash have been a blessing to me and my business. They have the best prices around on kitchen cabinets by far! They are professional, honest, and transparent. I've used them for 3 kitchens so far and couldn't be more pleased. I will continue to use them and recommend that anyone else that wants attention to detail, the best prices, and fastest turn around times use them as well.

Excellent price for counter tops and cabinets- great selection. Attentive and professional service. We did not use their cabinet installation service- but we did use their counter top installation, and that was well done. I wish we had used them to install the cabinets (my contractor wasn't that good)- they did do some touch ups and adjustments after they were installed as a courtesy. My parents are using them to renovate their kitchen, and we have referred several friends to them. Highly recommend.

They are best in town for quality and custom cabinets i visit 5 mayor store around now one was close to then in quality and service..MH East Haven

As an architect I've had the pleasure of working with Jose on two projects now and am happy to recommend both him and his business. Jose is friendly, professional, and exceptionally proficient and the 2020 system is beautiful and high quality.

I am very pleased with my cabinets and countertops and the design they layout for me. My kitchen came out beautiful and my turned around time just as promised.

Had a great experience with Jo. She was extremely knowledgeable about the products and my needs. She was extremely helpful and a great multitasker.

This was my 2nd kitchen purchase with J&C
I would recommend them 100%
Chloe was very helpful and professional.

Good service and great quality, highly recommend .they are a very nice couple. Joey help me a lot.

Great job done. Cabinet quality is good , quartz countertops even better. Will recommend J& C for any kitchen/bathroom upgrades

Joey Cui and her husband Kash are the most unprofessional business owners I have ever experienced. If I could rate 0 stars I would. DO NOT RECOMMEND!!! Kash did our cabinet install and he does not know how to properly read a level or use a drill. Not one thing in our kitchen is level, he cracked multiple cabinets, chipped paint, and left nails sticking out of the toe kick and molding. Sloppy work all around. Caulking all over the cabinets. When we asked him to come back and take a look at all the issues - he did and his response was that “we fix it ourselves” or “ I rip all the cabinets out “ he stood in our kitchen pouting with his arms crossed actually convinced the work he did was good and worth the money we overpaid. I would not recommend to my worst enemy. They are thieves. Negligent, sloppy, lazy, hack job. Now that they’ve been paid Joey will not respond to my emails and Kash will not take our calls. Truly left with no other option than to expose them for the wildly unprofessional and unqualified kitchen cabinet installers that they are.

If could ZERO Stars. Very disappointed in this company. Buyers beware when you have to pay in full before they will start your install. Zero follow up to the poor craftsmanship related to their work. Random holes drilled in the cabinets to fasten to the walls, black dry wall screws used for hanging and cabinet to cabinet fastening, broken hinges, missing panels, none of the hinge trim installed and shredded shelve edges from cutting shelving with a bad saw blade. They also installed the Granite and did not caulk the joint at the wall leaving a 3/8” gap for water to run down behind the sink. One hinge completely broken and again no way to get them back Kash actually had the nerve to insinuate that he was doing me a favor not charging me for a replacement hinge.
The best part is that not only did Kash refuse to fix his substandard work he would not release the materials to do the repairs until it was paid for and we are talking 20-30 dollar items. One of the replacements parts was 8’ length and I had a difficult time getting them to drop it at the house less than a ½ mile away Kash actually suggested I go rent a truck to bring the part to the house while he was loading his truck for a delivery. After showing him how to fit it in his truck he reluctantly agreed to drop it off. Bad news not work any savings I have spent almost as much on repairs as his install and some of the items are permanent damage.

Their response is a complete misrepresentation of the facts. The panel that they dropped off for free was the wrong color, and we called in a carpenter to install but he was unable to do the work because of the wrong color. We not only had to pay the carpenter for his time as well his return to install the correct color panel, and we were also charged for the corrected panel. As far as their customer service department, there is NONE!

I hired this business when my kitchen had only painted sheetrock and floors, to add cabinets, crown molding all around kitchen and quartz counter tops. Kash came over 2x to measure before they provided me with a design and a written agreement. I'm a home owner with no experience reading the design specs, except the 3D modeling layout part, which only showed from top down, thus a completely innapropriate and oversized 36" escaped me.
When Kash started the cabinets installation work, the nightmare also started. He simply cannot or doesn't bother to accurately take measures: they provided me with a 36" wide cabinet for a corner wall which was oversized,thus the cabinet not only became a harzard at the corner, but at some points, it went beyond the wall corner! I politely pointed it out and requested a replacement. They refused to replace it for a smaller one unless I paid for it, and had the nerve to blame me for their own design and measurements, after coming to measure kitchen space twice. Then, I look inside the cabinets, to find out they used black dry wall to drill inside my cabinets, without as much as a washer, effectively destroying all internal cabinet areas surrounding every single screw. It's also worth mentioning kash showed up and worked inside my house shirtless. As unprofessional as everything else about them. At this point, I decided I'd have someone else do the crown molding installation since it's a skilled job, which Kash had shown to have none.
I had another contractor come give me a quote. The guy pointed out that the cabinets were crooked and unleveled and he'd have to re-isntall some of them. Both, upper and lower cabinets. I reached out to J&C Kitchen and Bath and put in a request Kash came back to not only level the cabinets. but finish work I had already paid for and he never completed.. They initially refused. Then they remembered that the stone had been cut, and that was the only thing they hadn't yet been paid for. At that point, I had paid for work he had never completed, such as installing handles fillers, and baseboards.
After lots of back and forth , I agreed to have Kash come back to install the quartz counters, which, according to him, had already been already cut cut, and finish the cabinetry work, including leveling the cabinets. At that point, and after having a written agreement, they demanded another few hundred dollars for the counter top, because, again, Kash had supposedly mis-measured. As aggravated as I was at that point, I agreed to pay because I needed a kitchen asap. Another nightmare ensues. When he said he was finished, I told him to please send me an invoice and that I'd send him a check that week. He became beligerant and not only demanded payment right there and then, he demanded CASH, which I did not have. To get him out of my house, I ended up sending him venmo payment. I thought that at least then, the nightmare would be over. Once he left, I took a closer look at my cabinets and counter tops, I was horrified. He never leveled the cabinets or the counter tops! I had to hire someone else to cut the seal of the quartz and insert shimmers, both between counter top and cabinets but also between side panel of dishwasher(which had to be removed and re-isntalled), and floor since there was a huge gap once this counter was appropriately leveled by another contractor.
J&C kitchen refused to reimburse me for the oversized cabinet, blamed me for the flawed design, and "as a favor" tried to sell me a 30" cabinet for an extra $100. Now I have a 36" cabinet I was forced to take down, destroyed, wherever Kash inserted drywall screws in it, sitting on my basement. After two days, I discovered a major issue: my quartz counter top is crooked! A whole front of one the counters is completely crooked. One end starts with the counter hanging a few inches over the cabinets, as it should, to start angling inwardly toward the other side, with the counter ending up flush with the lower cabinets, as opposed to hanging over it, as it started and should be!. It looks awful.

Negligent, sloppy, disrespectful, and generally awful business. Disregard any positive review because at their core, J&C Kitchen & Bath simply does not care. If you want the job done right, go somewhere...anywhere...else. While ruining your home, they'll also smoke inside your house (that actually happened, in my condo unit!) and leave doors open for pets to go out, but that is just the tip of the iceberg.

I was recommended J&C by my GC to remodel both my kitchen and bathroom (although their first line of defense when I confronted them about their shoddy work was to say they had no record of working with me....lol).

Less than a year after they remodeled my bathroom, I had to have it COMPLETELY REDONE. They did NOT WATERPROOF the shower, and used what my new contractor said was some of the most negligent, blatantly lazy "techniques" they had ever seen to do the first job. While J&C was working here, I constantly raised concerns about things, to which they would tell me, for some reason or another, that my request or concern was a non-issue, OR I was given a reason for why it couldn't be done (for example, them not wanting to carry something up the stairs). My favorite example is when I raised the concern about the fact that the tub they installed was not level, and they told me the bouncing and cracking noise it made was "normal and my floor is bad." (it's not).

They absolutely took advantage of me not knowing technical standards like waterproofing the shower to take the most insane shortcuts. See photos of the unwaterproofed wall that they just tiled over (sloppily), and the subsequent leak and mold forming from their "work". My new contractor I hired to fix the bathroom said what he saw when he came in, and even moreso when he demoed the bathroom, was some of the most blatantly negligent construction work he had ever seen to date.

I had to have Cash come back a couple times to fix cosmetic sloppiness....grout left covering floor tile, disgusting globs of lord knows what on my shower edges, chipped cabinets, shoddy crown molding, random gaps in the kitchen......but nothing could have prepared me for what lurked underneath the equally as off-putting surface in the form of a leaking shower that was negligently constructed.

I just had to re-do the entire bathroom, J&C will cop to NONE of this. I reached out to give them the option to fix this behind the scenes before I posted a review and reported them but they simply started ignoring my emails.

Run far away. Please do not trust these people with your home.

They were very nice to work with in the beginning. They were hired to demo our existing cabinets and install new ones we purchased from them. When it came time for the demo their assistant refused to wear a mask. We explained that one of our kids just had surgery and we are being cautious to make sure he doesn’t get another infection.

We asked if he was immunized and they said yes but when we asked to see the card, they said he has a medical exemption. We tried to compromise and asked them to go to Walgreens and get the quick over the covid test so at least we know he’s not positive but they said they could not force him to do so.

They left the cabinets in our garage and left saying oh well it was covids fault. We’ve called a few contractors as they’ve left us in a very difficult position and would t have gone with them if they were up front about their position and they were all dumbstruck that they didn’t fulfill their agreement because of a paper mask and suggested contacting the contractors board. I guess my warning to others would be to beware as they seem amenable in the beginning before services are paid for.

I have to change my review for this company. I ordered my 2nd kitchen from them and 3 pieces are missing and they refuse to own up to never delivering them. The invoice we checked off on was correct however the 3 missing pieces were not on that invoice upon delivery. They are unwilling to help unless I pay 100%, total cost for the pieces I already paid for. DO NOT USE THIS COMPANY.

The review by maries stockaman is fake done by J & C kitchen. They even dared to use our kitchen pictures. We asked to remove it several times and haven't done it. They did careless work and paid no attention to detail.