New Canaan Music

New Canaan Music exceeded my expectations in every way. From the moment I walked in, I felt welcomed and valued as a customer. The staff, particularly Phil, were incredibly helpful and knowledgeable, guiding me through the process of purchasing a new telecaster with patience and expertise. Unlike some other music stores, they were not pushy with sales, allowing me to explore my options at my own pace. Initially considering a used guitar, my experience with the team at New Canaan Music convinced me to invest in a new instrument from them. Their exceptional service and genuine passion for music make them stand out in the industry. Highly recommended for anyone in search of quality instruments and excellent customer care.

Great experience. If you need to have an instrument fixed please see Clair. She is so knowledgeable, helpful and kind. She went above and beyond to help me with my issue. My son's guitar sounds great!! You can tell she loves what she does. We will definitely be back.

I brought a lovely fender acoustic guitar at New Canaan Music. I can't say enough about the kind ,helpful service from Phil ,the owner and especially Clare who did an amazing set up as well as adjusting the action to my preference. She is so knowledgeable and was so helpful and accommodating with this new guitar. Thank You Clare and Phil.

I was pleasantly surprised when I heard about a "mom & pop" type music shop opening in Newport! Stopping by one day I had the pleasure of meeting the Owner, Phil who was dropping off some new guitars from his New Canaan store. After talking with him a bit I decided to check out his original store in CT and although it was quite the drive I would urge anyone to see for themselves, the drive was well worth it! Fantastic and eclectic array of instruments, amps, pedals, you name it. Such a fun experience and I ended up running into Phil there as well, he was very generous with his time, showing me some neat unique guitars he had recently obtained. The staff member I mainly dealt with, Al
(I believe) was impressively knowledgeable about not just the instruments and equipment but also on the workings of anything I was curious about. I ended up purchasing a pedal, cable and then realizing they were a G & L dealer figured there was nowhere better to purchase the guitar I had been wanting to buy. Not only did they match the price of the big box stores, the whole overall experience was just fantastic to say the least! Highly recommend giving your business to either of Phil's locations ( New Canaan & Newport ) Great work guys, much appreciated! Couldnt be happier and I look forward to seeing you again. Thank you kindly!

I picked up my Godin guitar today, and the neck was unplayable on the upper strings. I was frantic. I called my friends at New Canaan Music and thank God Al answered the phone. He knows a great deal about guitars and is always more than kind and capable. NCMusic has NEVER let me down. All guitars have issues with weather and staying in tune and working well for performers. I have a big gig coming up and usually do have something musical going on. I need to rely on my guitar to play well and not have issues. They fixed it so fast and I brought it home, Yeah !!!
I brought my Martin in for repair about a month ago, and they did a great job on redoing the top which cracked due to several weather and humidity factors. They also made sure the neck was good .
At any rate, I feel so blessed to have a relationship with this great place, with so many great people who work there and really love music, guitars, and their clients. You can tell when people work with you from love and these guys are the best ever. Thank YOU NEW CANAAN MUSIC !!!!! I am so lucky to have you, and I know it!!!

Great local shop with high quality instruments, amplifiers and knowledgeable & friendly staff - highly recommended

Got an electric guitar and amp, ukulele and lessons for my kids today - such good , personable and easy service, and reasonable price, thank you! Their price is the same as amazon, so please support the local business! I also rent violin from them for my daughter’s class in school, great service. Highly recommended!

I called New Canaan Music earlier today because my A String suddenly unraveled and I couldn't fix it myself. I unfortunately didn't catch the gentleman's name, however he took my cello (which I dropped off in front of the store due to social distancing) and told me it would be ready in half an hour. When I returned to pick up my cello, I was pleasantly surprised to find that he also adjusted and cleaned my bridge. My cello looked fantastic! He didn't need to go the extra mile, but he did and I really appreciated it. I've had a great first experience here and will definitely come back for any future purchases/repairs!

Quality, professional and affordable work - I've brought all of my new guitars here for restringing / set-ups and never had any issues! I could not recommend these guys enough!

Needed a last-minute rental for my child. Within hours they had the instrument delivered to his school. Very impressed with the service of this establishment.

Stopped by to pick up some microphone covers. Nice shop, good variety and lots of guitars and gear. Good service.

Super friendly staff, amazing guitars and instrument selection. Highly recommend

Friendly service... No hard sell,had a good time

Old school friendly mom/pop style shop where services comes first. Dig it yo!

Very nice staff and helpful!

Life long fans