Ralph Lauren

Purchased a pair of slim fit cargo pants wasn’t sure what would be the right size and Douglas brought out a couple different sizes from downstairs no hesitation ended up getting the 36 which fit very well and Douglas gave me a recommendation on the proper way to wash them. I mean Douglas is the best and Customer Service was Superb!! Ralph Lauren New Canaan is the place to be😁

Polo Ralph Lauren on Elm Street in New Canaan has excellent customer service where they anticipate your every need without pushy salespeople. If you call them ahead of time they will arrange to have your selections ready upon your arrival, which is important because they're a small store that may have to order your clothing from another Polo Ralph Lauren store to meet your needs in size and style. I found one of my favorite pair of jeans at this Polo Ralph Lauren store after seeing them on display in their large glass windows featured with a very cool pair of Ralph Lauren brown leather boots and a wide selection of handmade leather belts. The store has every size of clothing at reasonable prices in the latest style. I paid less at Ralph Lauren than many other places with superior customer service. When I wanted to return to pick up my jeans, boots and hand tooled belts, the friendly saleswoman had them waiting for me in my size. She asked me if I was sure before I made my purchases making sure that everything was nothing less than perfect. You'll enjoy shopping in the comfort of the classic wood and leather environment. I highly recommend Polo Ralph Lauren to everyone I know who appreciates unique clothing in the classic Ralph Lauren style.

By far best customer service! I stopped by the store to purchase a suit and Nick was amazing. While he was taking measurements of the piece, I didn't even have to say a word. He read my mind and executed very well!

Douglas was a gentleman. Will spend a bit more time shopping here when I’m in the area. Every one is good for conversation and if you need help sizing don’t even mention it. They’ll take good care.

Love everything about Ralph Lauren including there staff. I went to the New Canaan store because I ordered the patch trucker jacket online and it didnt fit. So i get there and I can see that this isnt a place where alot of black people frequent because of course im the only one im seeing lol. So I get there and there really nice and helpful but I just had to ask them am I allowed her lol we all laughed but they knew what I meant and how I felt. And they said of course you are we at RALPH LAUREN love all people and thank you for being open enough to ask and talk about it. And I just thought that was so amazing in the world were living in today Love the brand new fan of the store they have amazing pieces.

Always a pleasure to Visit, Kind Helpful Staff.

By far best customer service ever.
Laurie helped me and I am very pleased with my purchase. She is a very nice, polite and incredibly friendly lady 👍🏾😁👍🏾

Good

Yes we all know Ralph Lauren. It is alright.