Hartford Federal Credit Union

I’ve been a member of the Hartford Federal Credit Union for over 30 years. I’ve always had a great experience with all services provided such as loans, savings and checking accounts they have even assisted when my account had gotten hacked they replaced any monies taken from my account. Customer service has always been helpful and friendly. I would highly recommend.

I love l can check my account every day l have never had a problem love your service thank you

After reading many negative reviews, I have to say that I had nothing but the best help from Naomi and the lady at the front desk who put me in the wait list to speak with her. This bank was extremely busy but I was in out in timely matter. Suggestion if you are going here is they can get busy don't go on your lunch break and be patient.

I have always been treated by friendly and professional staff. The teller at the drive through window the inside tellers, receptionist and the security guard, I have never had a negative experience.

There really always there for me I'm a little spoiled brats just want to say thanks to the whole Team...

Good

It's been a while since I was at this Branch. Crystal took very good care of me today. Thank you Crystal.

Long time member

Thank you Kasey at downtown Hartford branch.

Good!

I chose this credit union because I lived very close to it. There were some good individual employees. But, in general, I can't recommend it. The "no cell phones allowed" policy at this branch made me feel like I was a high school student, not a respected family member, and many employees seemed bored or uninterested in their work, exactly the opposite of typical credit union friendliness. I felt like there were an unreasonable number of fees, including one they tried to charge me for writing down my address incorrectly when I opened an account.

Do NOT and I repeat do NOT open an account here. The staff is less than professional. The miscommunication amongst staff and bankers is lack there of. This is my second time around dealing with this bank and nope this is why I closed my accounts years ago. Best advice for anyone is to definitely choose one of the other Federal credit Union's. This one is NOT and emphasis NOT to be trusted with your money

I been a member at this bank for 20+ years it’s time to started looking for a better bank.I had like $50 in change that was wrapped neatly in $10 quarter change wrapped.She had the nerve to tell me she can only do a certain amount if this is my bank what I look like walking in to Bank of America mind you I’m not even a member and they did it with no problem. Over it it’s time