Community Bank, N.A.

Greatest Bank ever customer service unbelievable willing to go the extra mile to help you out fantastic whoever disagrees should have their head checked all the employees are top-notch and on their game all the time thanks again it's nice to have a friendly Bank around the area great to deal with

Very happy with community bank n.a!

Good bank and friendly people.

I've been a customer of the merchant bank/ now Community for many years; and now, for any (working)person, the hours are just terrible for the College St location. 4pm on a week day,that's rediculous.

Have been a customer with Merchants for decades. New service? Waited in drive up line for 30+ minutes. Gave instructions 3x and still was given the wrong denomination of bills. Figure out how to work with covid, rehire more staff and open your lobbies

Like many I started an account at this location back when it was merchants bank.
Since it’s been taken over by community na the service and over quality has decreased substantially.
Today I’m learning they no longer offer any weekend hours and the atm won’t accept a deposit.
I suppose it’s time to move to a different bank because this one is now
Community…. Nah

Follow-up.. I already had reached out - your customer service replied thanking me for pointing it out and will "keep it on file to review the situation".
I started a new account at a different bank and currently moving funds away from Community NA

Puts holds on bank checks! On a weekday! I've never heard of such a policy. Do yourself a favor and join a local credit union.

Update in response to business - Standard practice is to call the issuing bank and verify the funds. It takes 5 seconds and can be done at any Credit Union. This is how banking is done these days. Your policy is behind the times by a few decades.

This bank has mishandled mine, and another person of my names $$$ on multiple occasions. After the 5th time rightly giving back said persons money, I spoke with a very flustered branch manager, to no effect. Avoid this location.

This branch is awful. It was so much better when it was Merchants Bank. The worst part about it was the manager. So rude and impolite when I spoke to her. Avoid this branch like COVID

Went to this banks atm took out $500 it changed my card the $500 and never gave me the cash. Worst bank around I would not recommend anyone doing business with this bank ever!!!

Says drive through is open on Saturdays 9-12 drove 30 minutes to bank, drive through was not open

Worst employees of all time, I've seen more ambition from a beach towel.

Rude and unfriendly customer service.