Subaru of Olathe Service Center

Unbelievable service. Not even exaggerating. It was truly hard to believe how genuine and helpful everyone here was. Mike (foreman), Kateland (rep helping me every step), and even a technician treated me like I was a big time fleet customer...except I was actually a panicked and paranoid guy with an older car. I ended up with the LOWEST auto service bill I have EVER had in my life. Truly unbelievable.

Fantastic experience at this Subaru service department. Skylar, the shop team member who helped us, was fantastic. Great communication and sense of humor! The techs were prompt at diagnosis of needed maintenance and texted / showed me photo evidence of needed repairs, replacements, such as: Brake pads, engine filter, cabin filter, etc. cost breakdown was clear and concise and fair. Mind you, not “cheap” but you are paying for technicians who are trained on these makes and models of cars specifically. The facility is top notch and very clean, and the whole process was well done. I highly recommend this Subaru dealership for maintenance and repairs on your Subaru! Thank you to Skylar and the maintenance techs at Olathe Subaru! I will definitely be using them for servicing my Outback! :)

Been to Olathe Subaru for service twice. Both times we received excellent service. Our second time we required a loaner car because the repair was supposed to take 3-4 hours. They had the loaner ready for us, and they completed the service on time… which is something we were not getting from the Subaru dealership we had been using for the past 6 years. Overall excellent service at Olathe Subaru!

Great service experience here! They were honest and helpful, plus I was in and out quickly with everything done exactly as promised. Not to mention their tire prices were competitive with Discount Tire and Costco 👍🏻Thanks Hector!

Amazing service….always! The attention to service and helping the customers is top shelf. Thank you, Julio!!

The service advisor, Jordan, suggested a test drive to check out my concerns regarding my vehicle before the oil change was done. All green lights and my concerns were addressed respectfully! Thanks Subaru Team!

They were very nice.
Seemed to have done a good job (60,000 mile service)
The new location is much nicer than the old one.
(Love my Crosstrek with the Adventure pkg)

The service department is amazing. They worked hard to solve my problem. When they couldn't figure it out the first time, I was no charged. Oh and they will wash you car for free if there is time 😄.They are honest.
The waiting area is super clean, ☕ coffee, water and soda. They even have snack. Bathroom ✨ sparkles. Everyone is freindly.

I never feel taken advantage of at the Subaru Service Department. The guys in the service department are friendly and honest. I have been taking my Subaru in for service since I purchased it in 2015. I have never felt spoken down to because I am a woman.

The guys and gals here are so efficient and helpful! Its as quick as can be and also be aware if its just an oil change you can just head over no appointment necessary!!! Overall great experience!!!

Couldn't have been better. From check in thru the Express Lane and final outcome the experience was excellent. Angie greeted me at check in. Friendly knowledgeable and efficient. The service advisor was excellent too.

Everyone at Olathe Subaru Service always takes excellent care of me and my car. It's always faster than I expect and everyone is very friendly!

I was very satisfied with the work I had done here (recall repair). The staff were courteous and my car was done sooner than expected despite them being very busy.

Great service. And polite and knowledgeable service staff

I didn't have an appointment yet they attended to my problem very promptly. Jocelyn is very attentive and nice to do business with.

Everyone is very professional and willing to listen to what I had to say. Made my visit feel like a family atmosphere.

Wonderful experience! Quick, easy, and everyone was friendly and knowledgeable.
Will be back.

Honesty. Professional. Trustworthy. Been using them for 10 happy years. Jordan Freed is great!

The staff here are always courteous, nice, and they remember your name. They care, which is something that's been difficult to find with other servicers.

I was told my oil change and tire rotation would take about an hour, I was on my way out in 45mins!!