Jay West

One of the more exciting yet potentially difficult things as a bride is finding your dress! I wanted to find something that suited me without all the fuss (not my style). Jay West was the absolute perfect bridal shop. If you make an appointment be sure to ask for Melissa. Of all the bridal shop attendants I worked with, she was by far superior in quickly understanding what I was looking for and provided dresses that worked with my style and were in my price range. She made me feel special yet comfortable. No, they’re not the type of shop that will start screaming when you do say yes to the dress but they still make you special and will ensure that you receive everything you need to make your day perfect. Melissa connected me with a jeweler who custom made a bracelet and earrings to match my dress and my grandmother’s necklace I wanted to wear which added a special touch to my entire outfit.
An understated piece in all bride’s outfits is the veil; Jay West had many options to help me find one that flowed perfectly with the pattern in my dress!
Overall, I was so pleased I went back and my bridesmaids purchased their GORGEOUS dresses from there as well. Even through the one or two issues/emergencies we had Jay West worked through everything professional and promptly fixed the issues.

I just wanted to thank Sue for my Wonderful experience at Jay West. In 2011 My best friend said yes to the dress at Jay West and now 2022 I said yes the dress. we all got emotional even Sue…She said this is what she’ll
miss the most, after 54 years she’s retiring in September. She was AMAZING, so fun, she knew what looked good and what didn’t and obviously so knowledgeable. Thank you for everything! And best wishes to you 🤍

The customer service was exemplary. We were treated like VIP from beginning to SHE SAID YES TO THE DRESS!! Just a wonderful experience for our family as the first one of our children getting married. This will be our go to for the next weddings!!

Growing up in South Jersey, I always drove past Jay West and admired the dresses displayed in the windows, never thinking I’d ever be able to afford a wedding dress from the shop. Fast forward to Fall of 2019 when I began wedding dress shopping. Everyone at the shop was so nice and helpful (and willing to work within a budget). I didn’t think people really had a moment where they found “the dress” until I tried mine on and the tears flowed. It was perfect.

After my positive experience, my mother and mother-in-law visited the shop and both found their dresses too! Of course, Covid happened after we picked our dresses, but it didn’t deter us from coming back in the Summer of 2021 for dress alterations. We all had a different seamstress and all loved the outcomes of our dresses! Antionette did amazing work with my bustle. If you’re looking for a local dress shop willing to work within a budget, and with a variety of styles, as well as dresses for the moms (including those of all shapes and sizes), look no further than Jay West–it’s simply the best.

Was told by family that the store was closing and wanted to give it a shot. I was helped by two stylists (one named Pam?) and ended up buying a wedding gown! A lot of people were there when I went, likely because the store is closing at the end of the month. A lot of markdowns.

They were kind, expedient, and grateful for the opportunity to purchase my gown at an affordable price.

Will definitely need alterations to size down.

I recently got married and bought my dress from Jay West. In particular I wanted to complement the excellent seamstress who handled my alterations (unfortunately, I don't have her name). I'm petite with a slightly larger bust. My dress was strapless and I was very concerned with the final fit. The lady who handled my alterations did an amazing job. I received so many compliments on the dress - the biggest one being that it looked as if it was made specifically for me! Overall the staff was lovely and I had a very good experience.

I had a wonderful experience at Jay West selecting my bridesmaids gowns! I have 9 bridesmaids and wanted 3 different style dresses for them to choose from (which is a lot to ask of a sales consultant during an appointment). Within a half hour we had selected 3 beautiful dresses for my bridesmaids and everyone there was extremely helpful! All of my bridesmaids have had wonderful fitting experiences and the prices couldn’t be beat! Don’t waste time at other bridal stores in the area, jay west is the best!

Purchased a wedding dress from here on Saturday! The owner, Sue was born for this industry. It's ashame the store is closing but I wish her the best in her retirement. Anyone looking for a dress should make an appointment here. Beautiful dresses and accessories for everyone and you will never beat these prices anywhere!

Just brought my dress home for my wedding next week, and I am so happy with Jay West.

Sue and Melissa were so helpful in helping me find the right dress. They were awesome to work with and very patient.

Kay did my alterations, and I can't say enough good things about her. The dress fits me like a glove now, and she really had a great eye for detail.

Thank you Jay West for my dream gown, and a wonderful shopping experience.

Last week I went into Jay West as my third bridal shop in the search for my perfect dress. After being two previous bridal salons and trying on ~25 dresses prior to Jay West I was hoping for a better experience. Boy did they deliver!! Everyone one I spoke with was friendly and excited for my upcoming wedding in Nov 2018. My bridal consultant Melissa truly made the experience extremely special. She listened to my "likes" of other bridal dresses I tried on and pulled several beautiful dresses for me to try on. During the whole process she gave excellent insight and went above and beyond to make the process complete- by bringing in sample accessories and a veil that completed the outfit.. She never rushed me and was not pushy at all. In short, Jay West provided me the memory that every little girl wishes for... the ability to find my dream dress and cry happy tears with my mom! I said yes to the dress and would highly suggest everyone to visit this salon for any dress needs (bridal, mother of bride/groom, bridesmaids etc.). You will not be disappointed by this extremely clean shop, that contains an extensive inventory, and knowledgable and friendly staff. Thank you again for a wonderful experience!

Jay West is the best!! I have been in about 6 bridal shops and this was the best one yet. I found my bridal gown with the help of Sue, she was truly amazing. She spent so much time with me, my mom, & future mother-in-law. I felt like she really listened to what my style was and took her time when working with me. Sue and the rest of the staff were very kind and helpful. I didn’t even have an appointment and they let me come in and look for dresses. I am truly appreciative of Sue for helping me find my wedding dress for my special day. Also- the wedding dresses are BEAUTIFUL! So many great options! Thank you Sue!

Sue and Kay at Jay West Bridal truly made my wedding experience an unforgettable one. Not only did I find the perfect dress that made me look and feel absolutely beautiful, but Sue and Kay ensured a perfect fit and their attention to detail cannot be matched. I cannot thank them enough for their time and effort to ensure that I not only looked beautiful in my dress, but was comfortable to enjoy the day. Thanks so much for the memories! This place is a true gem!

I cannot rave enough about my experiences at Jay West. In high school I bought my dresses from Jay West but then it came to picking a wedding dress as an adult which is much more serious and personal. I worked with 4 different ladies throughout the course of picking out my dress, picking out my veil, shoes, Mother of the Bride dress for my mom, bridesmaids jewelry and clutches. They made picking out my wedding dress so much fun. They were nothing but honest and helpful throughout the process. They worked with me to find which ones would fit in my budget and took SO MUCH TIME with us. Their time was worth all of the money in the world because these choices are not easy and I am very indecisive. I could go on and on about my different visits there picking out different items for my wedding but they always made me feel welcome even when I did not make an appointment. Other bridal stores completely shun you and ignore you if you do not make an appointment. I wish I remembered all of the ladies' names that helped us at Jay West. Sue was unbelievable and was helpful when I picked out my wedding dress veil, shoes and bridal jewelry. Carol did a FABULOUS job helping my mother find a perfect mother of the bride dress, shoes, jewelry and all of my bridesmaids jewelry even in the insanity of girls prom dress shopping. I am so grateful and happy with my experience at Jay West!

My sister had to bump up her wedding up 5 months suddenly when she found out she had breast cancer, which meant that I had to rush around and find a bridesmaid dress last minute. I searched tirelessly through dozens of bridal salons; only to be told it was too late to order a dress or even pick a dress off the rack and get alterations in time, until I went to Jay West. Not only were they extremely accommodating, but they were also very professional and understanding. They immediately directed me to the racks of dresses that I could buy without ordering AND made sure I received impeccable alterations within 1 week of picking the dress. I have told everyone I know how wonderful they were, and will continue to recommend them to anyone else who is looking for a great bridal salon to go to! Thanks again for helping ease the process during a tumultuous time!!

I had the BEST experience at Jay West! Kay did an absolute amazing job on my dress! I had fallen in love with a strapless, sweetheart mermaid gown but had my heart set on adding sleeves. Kay is an absolute miracle worker and was able to creat an arm hole and add the most gorgeous sleeves that made the dress absolutely perfect!!!! Everyone was super friendly and helpful and my dress was stunning!

I've had the most AMAZING experience with Jay West. I was referred there by several people, and can honestly say they went above and beyond what I expected. I am a bride that did all my business with Jay West. From my first visit there to my last dress fitting, I loved every second of going there. Every single person that worked there would come down and tell me how beautiful I looked every time I put on my gown. The owner, Sue, is great. We weren't sure why my vail hadn't came in yet, but she personally called me to assure everything was going to be fine. I bought all of my accessories there as well. Everyone there was so happy to help. Wedding planning is a very stressful time, and they took care of everything for me. I LOVE JAY WEST BRIDAL <3 :)

We worked with Patty for a mother of the groom dress and has a fabulous experience! Patty listened to what we envisioned and picked the perfect dress. Everyone was kind and stayed within budget. We never felt pressured or forced into anything. Wonderful experience!!

The customer service at this store is unparalleled. My stylist Melissa knew their inventory inside and out. And with every comment I made about a dress I tried on, she was running downstairs to pick up 2 more dresses that had ALL the aspects I liked. She also did not pressure me in the least. I tried I one dress I absolutely loved. I asked the price and when I said it was out of my price range, back on the rack it went. There was no "we'll just leave it here just in case". I really appreciated that. I paid a little more than I had budgeted for my wedding dress, but the top notch customer service was well worth it. After having gone to 3 other boutiques I knew Jay West was the one I wanted to support with my purchase.

I was recommended to go to Jay West from a friend who bought her wedding dress here and was refereed to ask for Melissa and I am SO happy that I did. Melissa was (and still is) incredible at what she does. Having been to other dress shops, I was nervous that I was trying on too many dresses and asked her if I had a certain amount of time to try on dresses before they kicked me out (I had only an hour at the last shop) and she laughed and told me that I could take as long as I wanted. What a relief! I had fallen in love with a dress at another bridal shop but loved Melissa's customer service so much that I asked them to order the dress for me. My dress came in and I am in the process of alterations now and I really love my seamstress. I cannot wait until my wedding day to show off this beautiful dress. Well done Jay West - and thank you so so much Melissa!

Amazing Experience

After booking an appt at a different shop and not finding the wedding dress of my dreams me, my mom and two sister decided to take a chance and walk down to Jay West on a Saturday. Within minutes we were greeted and we explained to them we did not have an appt. The women told us to give her a few minutes to see how busy they were and would let us know if they could assist us. We ended up being helped by Sue. Sue was amazing, attentive, and personable. She was witty and full of positive energy. Never once did I feel rushed and she was so helpful and supportive in picking the perfect gown. She even had me take some dresses off immediately because we both knew they were a no go. I can not recommend sue and jay west any more!!! Thank you for helping me find my wedding dress!!