O'Reilly Auto Parts

Omg this store is awesome! in a town I’m not familiar with and my battery goes bad. Not only did I get decent price and 2 year warranty the gentleman also installed it for me. All in a little time. I appreciate their help and kind service!

I was very pleased with the customer service I received at the heber springs location. My car has had issues for a few months and I took it to o’reilly last night to buy more products to potentially fix my car. Since it is a turbo and the problem was coming from the intake, the code read about 90 codes….thankfully AIDEN was there to help me!!! He came out and looked under my hood to help me decide which piece would fit on a bolt to take my engine cover off but he quickly saw a different issue that could have been causing alll of my problems. He got me exactly what I needed and was such a respectful young man! I tried tipping him but he would not accept, I will definitely change my auto part store from auto zone to o’reilly now! Thank you again, AIDEN! You need a raise, in my opinion bc you are knowledgeable and very helpful to your customers!

Good place to shop but I wasn't there 3 weeks ago

Excellent. The tech at the counter took my fob apart, put in a new battery, and I was on my way.

These guys always can figure out what doohicky im needing. And they don't laugh at me and my dumb questions.

They were competent and knowledgeable. Had everything I needed and even knocked some off the price of the oil so as to match Walmart price. I'm satisfied.

They had the parts that we had to get. AutoZone and Tractor Supply didn't. We was able to get the parts and not order them online and get the truck up and going again that was good

The store is well organized and we'll stocked. The employees are very knowledgeable.

We are camping and Today we had a strange issue with our boat trailer and lost a wheel & 3 of the 5 lug nuts.Erica went out of her way and made several calls to people she knew that might come out and help us change the hub. She made a connection and we got help. Jarred was also helping me. I can’t say enough about my experience there. Jarred who doesn’t know me loaned me his expensive personal tools to see if we could do it ourselves. Who does this these days? Jarred went above and beyond helping us. Thank you to you both for making our experience go smoothly.

They were so kind and helpful. Me being a woman and new to this town not knowing about this car I just purchased the man went over all my questions thoroughly. I will definitely use this parts store in the future!😊 They've always been so good to help me. Being a woman and not know alot today I went to buy transmission and power steering fluid cause both were low and asked if they could assist on putting it in. I went to my trunk and came back up to the front of my car and the guy was putting power steering fluid in my transmission i freaked out. Total shock. Please people watch everyone. Even someone you think might know may not. I knew where it went just wasn't sure how to fill it and didn't have a funnel. I pray I dont have transmission problems. 3/14/2022

Good place to shop

Even though they didn't have the spline lug nut key i needed they offered to have it shipped to the store and even took their time being so precise about what tool I would have needed. Amazing job guys!

I was only buying two quarts of oil. I asked if someone could put it in for me. After a brief wait (they were busy), a very courteous man did that for me. Excellent service!

Very kind and helpful staff helping me find what I needed. Will definitely use this store again. Thanks again Jonathan.

I've been here at least a hundred times over the last year. These guys are great and always helpful.

The people are always very nice and helpful. If they dont have it, they get it in quickly.

Friendly helpful staff had what I came for

Amazing friendly service ...Chris ..checked and changed my bad battery in less than 10 minutes...a must go to for vehicle questions and service .

Very friendly and helpful to women. Returns are easy. Guys are real good about checking on issues with your car

Very nice guys here!! Very helpful and definitely respectful and not condescending towards a woman who needed help purchasing something for her SUV.