Aloft Louisville East

This week I came into town for a meeting and I just have to say, their Sales director, Amanda, really did an excellent job.

From start to finish, everything was seamless and professional. The event manager went above and beyond to ensure that every detail of our meeting was taken care of. From coordinating the room setup to making sure all of our rooms were great, they were on top of it all.

What really stood out to me was their attention to detail and their responsiveness. Whenever we had a question or needed something, they were right there to help us out. It made the whole experience stress-free and enjoyable.

I stay here all the time for work. It’s a great experience each time. On the rare occasion that something goes wrong, it’s handled swiftly. Today I am staying an extra night because I am sick. I called the front seat and spoke with Noelle who was so kind. She came up to my room instead of making me come down to check in (I was in no position to come downstairs). She brought me new keys and let me stay in the same room. She even brought me some medicine, water and Gatorade. She really cared and, after my wife called, even promised she would check on me before she left for the day. It means the world to me that she was so nice to me. All the staff is always so nice.

I just stayed there, and it was a wonderful stay.
The rooms are great and clean, the location is very good with several food options near by. Our team had two days of business meetings and the space was quiet and perfect. Plus, the manager Amanda went above and beyond on our behalf to make sure we had an amazing time. I will definitely stay here next trip to the area.

Went out to have a drink and listen to the music. It was fantastic. Band R & R played. They had the crowd dancing. There was drink specials. Best time I have had in a while. They have comfortable seating. Bartender was very nice.

Traveling with small dogs, and needed a pet friendly hotel. This place was wonderful! 10/10 would do again.

I'm so glad my wife and I made the decision to stay here. We couldn't have been happier with service and accommodations. Close to both of our jobs and always had a pleasant experience with whomever was at the front desk. Everyone was always polite and respectful. Highly recommend to anyone. We stayed for 11 days and were pleased with everything. No bugs, no mold, room was clean, and room service took care of us daily.

I recently stayed at the Aloft hotel, and overall, I had a fantastic experience. The bed was incredibly comfy, ensuring a good night’s sleep. However, the only downside was the road noise and occasional loud sounds from nearby doors slamming. Despite this minor inconvenience, the stylish and modern atmosphere, friendly staff, and convenient location made my stay truly enjoyable. I would definitely recommend Aloft for a comfortable and trendy hotel experience! ⭐⭐⭐⭐⭐

I had an extended stay at Aloft and feel compelled to sing their praises a bit. The staff is amazing, and I believe it starts at the top with their wonderful GM (Lesli). From the front desk workers (Noel, John, and others), to the cooks, to the housekeepers.. the service I received was top notch! They were ALL very attentive, professional, accommodating, and super friendly.

The bar/lobby area was lively with music always playing softly in the background. The pool was refreshing, the gym was clean, and the parking was safe and secure. The room had an open, airy design to it with a couple chairs, a bench, a desk and multiple usb plug-ins. It also had a mini-fridge, coffee/tea area, retracting push-button shades, and one of the most comfy beds I've ever slept in. Great location and convenient to a lot of shops, the interstate, and great restaurants. It shares a parking lot with Jagger's, Martin's BBQ is a 2min walk, and Chick-Fil-A a 2m drive away!

Overall, it has a Great Vibe.. a Great Staff.. and is a Great Hotel!

I really like the aloft concept. The bar was great last night with a good selection of bourbon and scotch. Bartender was super friendly and attentive. Front desk staff was courteous and quick. Room was clean and had a great view. I opened the window and it made for a great smell and comfortable room.

Stay was amazing. Check in was a breeze and the worker was awesome we talked for like 15 minutes and could’ve continued but I was already having a late check in (3am). They were amazing about that I just let them know ahead of time about it going to be late.
The room was nice and clean and felt amazing. The bed was probably the most comfortable bed we’ve slept on, we were missing it when we got back home to our bed. That’s saying a lot if you’ve ever slept on a hotel bed.
The daily room cleaning was nice and left the room always feeling amazing like that first day arrival. The only issue we had was one day that didn’t leave an extra roll of toilet paper, luckily we didn’t need it.
The only couple downsides we had was our refrigerator didn’t seem to be working luckily for us we were only keeping waters in it or it would’ve been worse. The other thing was on checkout day, housekeeping knocked on our door first at 9ish waking us up and did so every 30 minutes after that. Checkout is at noon so it wasn’t close to checkout time. That for us was unacceptable and will be the thing I warn anyone about when thinking of staying there.
Overall wonderful stay and it will be the hotel we check at first when looking at staying in or near that area!

Was gifted a room for my birthday and was upgraded to a Suite! Thank you Taseana Matthews, Night Manager and Karey for your hospitality and customer service during our stay. The accommodations were great and the hotel very nice.

Look forward to staying there again and other Aloft's in the future. Being a BonVoy member as well, I have not had the opportunity to stay at your brand, but would do so in the future.

Clean hotel. Friendly staff. Convenient location. Aloft is a great Marriott product--the inviting lobby and social environment is a nice break from you standard hotels. Both Aloft and Moxy are a breath of fresh air in and otherwise mundane hotel industry.

I stayed at Aloft & a few different Marriott properties in Louisville for an extended amount of time while in school. As a Titanium member, I’ve stayed at well over 100 properties over the years and can have enormous expectations at times. However, the service at Aloft is second to none. Everyone is very professional and friendly. The GM Leslie is excellent and manages this property flawlessly. Samai and other associates truly create a safe family like atmosphere with their hospitality. They also have one of the best night auditors I’ve ever came across. No matter what time of night it was, there was always someone readily available at the desk.

The only issue I had was that there aren’t any microwaves in the rooms. Which is outside the employees control but, aloft(s) definitely need microwaves!

If I ever travel through Louisville again, I’m definitely contacting them first.Thank you to the entire staff for your hospitality and generosity.

-Cannon

I love staying at these hotels brand modern and clean. This one, in particular, is very close to really good BBQ restaurant.

Room was probably one of the nicest ones I've been in for that price. Only 20 minutes or so from downtown too. The pool was heated and actually pretty nice. Went and hung out with friends at the bar and a wedding party. Great for anyone fine with being a drive away from downtown.

I stayed for 5 nights. Courteous and friendly front desk staff, the cleaners did an excellent job on the room.

All nights were amazing with the exception of night 4 & 5 had barking dogs. Night 5, a Sunday, someone was having a party. Loud music, talking in hallways, doors repeatedly slamming. These were other customers and no fault of the staff. Perhaps putting all people without animals on a separate floor may help with barking noises.

Great staff, great rooms. I've stayed here on various trips for over 5 years and the service is always consistent and welcoming. Highly recommend.

We were in town for my son’s wedding. We hosted a cocktail party, at the bar, the night before the wedding. Faith, our bartender/manager of the bar was fantastic. Interacted with everyone in a friendly, positive manner. The spacious lobby allowed our large family to meet comfortably. Staff was polite and helpful. A great time was had by all!

Excellent clean and comfortable room, and well equiped fitness center in an excellent location. But they were obviously unprepared for a windstorm that caused a power loss and the elevators were down for a significant amount of time. Well stocked bar which was very nice.

Traveling for work every other week and the Team here at the Aloft is wonderful and respectful!