MidWestOne Bank

Opened up an account for my daughter and had a great experience.

Been at this bank for 11 years they are awesome

Very professional and caring management.

10/10 Would recommend.

Inconsistent service, they closed a joint savings I opened because they couldn't get in contact with the other party (NEVER bothered to contact me, the actual account owner) and didn't give any notice. Logged in and the whole account with money in it was gone. Called to find out where it went and they sent a cashiers check to a 5 year old address, not the one I've received mail to for the last 5 years. Now they're closed on Saturdays, the only time I can make it to the bank because I get done at 5 at my own job and they're only open 9 to 5. Last straw, I'll be switching.

Good bank, great people, but the worst banking app that has ever been created. Plan on having costumer service on speed dial because the bank app will leave you stranded without any access to your funds by randomly logging you out, not recognizing up to date passwords and info, then flagging your account and leaving you locked out indefinitely. I have had so much trouble over the last few years with the 'new' updated app, that I will be taking my business elsewhere.

SLOWEST website ever to check balances/activity. Seriously takes 15 mins to load into your bank account online. Mobile faster. No reason website should be THIS slow. And its not me, I've tried on 6 different pcs/connections. Can't wait till I close my accounts. Ancient service, bad customer service, laughable interest rates.

I have been a member of Midwest One for many years, and have been to more than 4 locations. At this location, specifically Laura didn’t treat me like a customer. She was extremely rude and you could tell she was upset before I came in, she just took her anger/frustration out on me. I’ve had good customer service here before from other tellers, but my last time there, was a awful experience. I do not recommend this location. I do recommend the Midwest One in Osceola WI they give excellent customer service every time I go there!

We came in at 3:20 and they said that they didn’t have time to start an account that new because they were closing at 4. My husband took off work to do this. All the other banks were open. You just missed a big account. Thanks for your (ahem) service. The other bank in town was happy to help.

Disappointed with the follow through.