Rack Room Shoes

We would like to thank Suzanne Passwaters for her excellent service helping me out with different pairs of high heels which we ending up buying multiple pairs of. She took her time showed us many different options and was so friendly that this was a GREAT experience and want her recognized for it.

I love the buy one get one half off deal they have here. I only realized after my last visit here this is a ongoing promotion they have. They have the Bob's Sketchers that I have been faithfully purchasing for work and casual for the past almost 2 years. They actually had this style in stock when the actual Sketchers store did not! And they cost less at Rack Room. I am kind of anxious for the day I go in and they don't have my size in "my shoes", I have bought about 5 or 6 of the same pair, in the same color, and in the same size here! But their selection is wide, I'm sure I'll find something to suffice!

Find good deals if you look

Rack room is my go-to place for sneakers. Usually buy one get one half off, decent selection. I have a hard time finding women's shoes in my size but when all else fails, they also have a great selection of men's as well. Always find something for the kids too.

I purchased a pair of Rockports from the Rack Room in Baltimore, two weeks later the eyelet broke, since I travel for work and would not be back in Baltimore for several weeks, I stopped at the Rehoboth store just to see what they could do, the manager looked at the shoes, asked several questions, then pulled a pair out of her inventory to replace my damaged ones. I was so impressed with their professionalism and commitment to customer service. Hats off to manager Shanika L. you made a customer for life!!!

Super helpful staff. Effie I believe was the name of the woman who helped my family find shoes for a wedding last minute. She went above and beyond to help us and we got exactly what we wanted.

Friendly employees. Clean store

The best customer service. Found exactly what we asked for. Even when above and beyond to find some boot strings. Worth the trip from Dover.

Great sales. Decent selection , sales personel on the ball helping shoppers . Will shop here again.

Great selection, good BOGO sale, wonderful customer service.

Store was pretty busy but they had great deals!

Helpful friendly staff. Very Clean orderly store. BOGO. left with 4 pairs of shoes.

Great experience. Staff is knowledgeable and helpful.

Great store, friendly staff!

Good place to buy. Great helpful service.

Always good service and sales

Great sales

Great service

Don't like too much

Great deals