Jay's Septic Tank Cleaning

We've been using Jay's since we bought our house in 2009. They've always been very friendly and easy to work with. That goes for both the office staff and the truck drivers.

I've recommended them to many people over the years and I've only heard positive feedback from them.

We just bought a new home and started having some issues with the plumbing after being here only 2 weeks! I called Jay's after a high recommendation from Jim at Mid VT Plumbing & Heating. The staff at Jay's were super helpful, even the owner got on the phone to help me out! They got our tank pumped and the pipes unclogged and now we are all good to go! Highly recommend these guys! I called at 8 am today and they were out here by 10 am fixing the problem.

We called Jay's to have our new 1,000 gallon septic tank pumped. They quoted us $325, which was by far the lowest of the 3 companies we called.

They said they would be here between 11am and 1pm, called us at 10:00 to check in, and showed up at 11:00 exactly.

Bob pumped the tank, showed me how the system works, and cleaned the filter as well. He handed me an invoice for the price quoted and was on his way.

We've been working with Jay's septic cleaning for decades. Always very professional, prompt and affordable. 5 stars.

Very professional, prompt service, and the best price around. We've been using Jay's septic for 10 years.

Most honest,lowest price around and was at my house in 4 hours to have tank pumped out.. will not go to any other company from here on out.

Great people,fast response,did a great job to solve our problem. Pumped tank and vacuumed the blockage from the line. Reasonable rate.

They have been very good in the past and also this time, I highly recommend you to them

Great people to deal with. Very helpful and came in short notice to fix problem.

Best in the Upper Valley!

Fast and affordable service

Always excellent service!

I called Jay’s septic to make an appointment a month before they were able to fit us in. The first time I spoke with the woman in reception she sounded rushed, and when I tried to explain my septic system issue not having a proper cover she was dismissive. She told me if her guys didn’t have to dig then I didn’t need to worry about any extra fee or how it was covered. The day of my septic pumping appointment I called to verify the amount that I would need to leave for the pump service and asked if they could give me an estimate while everything was opened up on making it easier to get to for the next pump service. (Their website advertises installation of risers.) She proceeded to tell me where I could buy risers to install them myself! When I asked her if that was a septic system company service she asked me if I have a problem? She was curt, unprofessional, un-informative and highly unprofessional. I would under no circumstances recommend this company. Because I live in Thetford I was trying to spend my money locally! I made a huge mistake! If this is a family owned company it doesn’t say much for the future or for the family who will inherit it when their current owners are passed. I will now have Stearns come and pump my tank due to the complete frustration and unconscionable unprofessionalism of this company.

Terrible service. No showed four times! Woman who answered laughed and said she was not surprised by them no showing. We had to call them to reschedule each time. After giving them our card fraudulent claims started popping up same day. I try to support local businesses. But when it comes to terrible service like this I’m happy to go elsewhere. Do not recommend.