Cruz Auto Group LLC

First, I would like to say, I never take the time to write reviews. However, I felt it necessarily important to make sure I did this time. After weeks of car shopping and countless uncomfortable negotiations with pushy car salesmen at other dealers, we came across Cruz Auto Group. Melissa and Crystal are the Dream Team. Not only are they personable but also professional. They made us feel comfortable and confident in our purchase. They also worked with our personal credit union and had us in and out in an efficient and timely manner. They were easy to get ahold of and accommodating as well. We will be back!

We saw this car online coming home from a vacation. We told Crystal we were interested in the car and she waited for us as we passed through Arlington. She was honest and beyond fair with her pricing. I usually don't like the process of buying a car. This was probably the fastest and easiest transaction. I felt comfortable with the entire experience. She was friendly and honest. She communicated with us throughout the process. We left that day and two days later ,after we finished our financing, she had our car delivered ASAP!.

I would buy from this family Again! Definitely.

I had a great experience at Cruz Auto Group. Their team there treated me with respect, kindness, honesty, and authenticity. They went above and beyond to provide excellent service and continue to do so. I love the vehicle I purchased from here and would 100% purchase from here again!

Highly recommend Cruz Auto Sales. We bought an 2010 Infiniti in 1.5 years with no problems. They work with the down payment and weekly or biweekly payments. I’ll definitely be going back. We want a small compact car soon.

Cruz Auto Group is THE BEST car lot you will find in Arlington. Crystal and her staff are AMAZING. Of all of my years buying cars, I seriously wish that I would have discovered them sooner! They are honest, super nice, and willing to work with you. I needed a car fast and they got me in exactly what I wanted and in less time than any other place would. On top of all of that YOU CAN PAY YOUR CAR NOTE THROUGH ZELLE. Like what?! How convenient is that?? Than you Cruz Auto Group for all that you do! Everyone, stop wasting time and go visit them!

I had such a great experience purchasing my Nissan Xterra from Crystal! She answered all the questions I had with a smile on her face and it made the whole experience very pleasurable.
I would highly recommend buying your next used vehicle from Cruz Auto! You will not be disappointed

I absolutely love my truck. During these hard time I fell behind almost 60 days on my payment. But through open communication the ladies there were able to work with me and make payment arrangement. They help me not breach my contract with them and i was able to keep my truck all because I answered their calls and texts. I know they dont have to call me and to remind me to pay my obligations but definitely appreciate the courtesy calls. Thanks you guys and keep up the good work and can't wait to buy my next vehicle with you guys.

My experience with Cruz Auto Group was by far better than any other place!! Customer service is A1!! They know what they’re doing & they got me in a car that I love and for a fair price. They really made me feel like family. I’ll send anyone looking for a car, over there & when I need another car, I’m coming back!! They’re Awesome! 2 thumbs up from me!!

Came in last week to buy my first car and let me just say the experience was amazing. As soon as I walk in I was well greeted by Cristal. Cristal Is a smart entrepreneur woman with a bright future ahead of her. She was really sweet and made me felt comfortable right away. As she was assisting me other guess where coming in to make payments and it amazed me how she could multi task jumping back to back so quickly. To top it off she knew all of their names. THATS PERFECT CUSTOMER SERVICE!!!You could say her customer service was a 10/10, two thumps up, and you guess it 5 STARS!!!! I recommend every one to come and get their automobile from Cristal

I am totally impressed with the ladies there! Not only did I receive a warm reception (very down to earth), but I got a great deal there. They have reasonably priced cars that are clean and ready to go. I'm very happy that I found them! My "new to me" little car is just what I needed and is getting me around just fine! Thank you for being genuinely interested in helping me. I know where I will go when I'm in the market again !

Very friendly and courteous, great customer service. Crystal helped us get approved for our new 2019 Dodge Grand Caravan. They made the process worry free. If you are looking for great cars, this is the place to go! Thank you Cruz Auto!!

I purchased a vehicle from Cruz Auto Group in September 2019. Ms. Crystal and Ms. Meliza were exceptionally professional, kind and made me feel like I was family. The price was so reasonable and they also worked with me in order for me to buy the vehicle that my daughter wanted. I would recommend anyone purchasing your vehicle from Cruz Auto Group you wont be disappointed. I will always purchase my vehicles from them.
Thank you so much Meliza and Crystal.

Cruz Auto Group was great! I called about 2019 Ram 1500 they had posted on Craig's list. They arranged to bring it to me for a test drive the next day. There was a parking sensor that had an issue and they took care of it for me right away. Long story short I got a great deal on a great truck by the great folks at Cruz Auto Group. Go see them! Thanks Crystal and Gilbert for a great truck!

The staff at Cruz Auto Group are incredibly kind and down to earth. They have really nice and dependable vehicles at affordable prices. They're all really cool. I feel like family. I also highly recommend this place.

This review is going to be super dramatic but idc because this place is awesome. This will be my 2nd car with Cruz auto sales and honestly after I get done paying off this car I’d go to them again!! They’re always my first choice. They make everything so easy and help out as much as they can. Crystal and meliza always keep me posted on everything, the cars are great and crystal makes me feel like if I’m buying a car from my sister lol she’s so easy and funny to talk to. Doesn’t feel like they’re just out to get ur money they really help and make u feel comfortable. I was crying driving my car home today because I was so happy. If u come across this review and have another car lot to choose a car from pick Cruz auto because they’re amazing :) seriously the best !!!!!!!! Thank u guys so much

We had the most wonderful Experience purchasing a car for my wife !
Lady Crystal treated us Super !
Worked with Us in every step of the way !
We’ll definitely recommend getting a vehicle from Her ! Thanks for Everything
God Bless You !

I recently purchased a vehicle here which im glad that I did! I very much recommend for anyone to come here, the cars are always well maintained and pretty much new. Not only that but the lovely ladies here are very caring and make stressful processes like these go very smoothly. They help you guide you to pick out your best options and set you you up for a successful choice.

I had the best experience buying a car. There was no pressure. I told her what I was looking for and what I wanted to pay and she gave me some options. I am very happy with my new car and will buy another vehicle from these sweet ladies in the future!

Everyone was very friendly and helpful! I bought my first car here recently, and they helped make that process very easy. I would definitely recommend this place to anyone looking for a reasonably priced used car.

Prompt, efficient and excellent customer service. Mr. Cruz worked on the AC for my Yukon and had it ready in an a sufficient amount of time, An hour.. I’m sure my family will be extremely satisfied. You are Highly recommended, and thank you again for your service..