Martin Mazda Service

Knowledgeable staff, over-the-top customer service!

I drive a 20 year old rx8, most shops look at this car and run in the other direction(for good reason). When I took the car to Martins service center for recalls I was greeted with a smile by a staff that knows all about the quirks that come with this car. My service was completed in a timely matter. The staff goes above and beyond to make sure their work is done right and they checked up on me after I took my car home. I am grateful to the mechanics that took extra care of my vehicle, and the service team for making me feel welcome! I look forward to buying a car from Martin when the time comes and once again working with their great staff.

I am so impressed by the level of courtesy, knowledge, and service at this service center. I encountered an unexpected roadside emergency and needed my vehicle repaired and the team over here went above and beyond to get me back on the road. They explained the issues thoroughly and made the necessary repairs in the most efficient manner possible. Just wanted to give big kudos to Matt, Joe (or John, I may have misheard his name) and the techs who worked on my vehicle and got me safely back on the road. Car issues especially unexpected ones can be stressful but I was grateful for the experience I had at Martin Mazda. I'll happily go out of my way to come back to this service center!

Definitely the best auto service I've ever had. I called a few shops about a tune-up, Martin was the best price by far. They do a solid inspection and provide you with a printout of what needs to be done immediately and what can wait. They have a text messaging service and they sent links to explain repairs and provide exact pricing. I knew exactly what I was paying before receiving the invoice-no surprises! Thanks to Matt for taking care of my car.

I went in only for servicing due to a recall.
It was a little confusing at first having never been there before... knowing where to leave my vehicle (all parking spaces were taken and the garage door was down) but the service guys were professional, helpful, and made me feel at ease. The reception area was not overcrowded, which made me feel like the schedule was not overbooked like I experience at other shops-- which I appreciated. I had a comfortable and relatively short wait.

Martin Mazda went above and beyond to provide excellent customer service.

And even when I called back after leaving (long story short it was due to a misunderstanding on my part) they were very polite and did not make me feel like an idiot.

I will definitely go back in the future for car servicing needs.

Had a check engine light come on while I was traveling which is always a bummer, although I was 99% sure my gas cap was broken. I called late Saturday afternoon and they were able to get me in on Monday. Everyone was masked up and they were very professional about updates (it was indeed the gas cap and they needed to order one...I guess because my car is a 2006 or perhaps these don't often break?).

They're located within walking distance of White Clay Creek State Park so I had a nice walk there while they were doing the service so if the gas cap was going to break I'm actually kind of glad it did when I could go here for service!

I have never dealt with such a friendly, accommodating staff at any other dealership. Everyone is efficient, knowledgeable and friendly. I appreciate good customer service - it's hard to find these days.

Great service, Great Customer service...when they are finished, they wash & clean my vehicle. Awesome

As a wholesale parts buyer, these guys are consistently the best at what they do. I've been in the market for 30 years and I'm going to stick with them

Great service. Matt and Koe make you feel like you are longtime friends.

They are very good at their work. Super friendly staff and service is awesome.

Brian was fantastic to work with and made the process very easy.

Great timely service! Mazda service has the best knowledgeable guys.

Quick, professional service

Great staff, meet all expectations!

Great service....