5Point Credit Union

She has been amazing to us! She helped us with our child, and went above & beyond for us. We love her!

Courteous staff, quickly accommodated my banking needs.

Michelle was wonderful as always.

Always very helpful. The courtesy pay has saved my family more than a few times. Very grateful for that and their service, always very friendly and helpful. :)

I used the drive through it was quick and easy to make a deposit.

Always loved my experience with Five Point;) Reggie, John, Amanda& Michelle& the entire team are nothing but lovely!

I like them very much. Everyone has been extremely nice.

Efficient and fast.

Very friendly staff

Went in on Thursday to get a loan, which was to pay off my credit card that was around 1200 and another loan that started at 1900 and I only had 125 left to pay on (and i didnt need collateral)and I told them I wanted to pay my truck off which was only 500 left (but was at another credit union that I have been paying on for over 5 years) plus have some extra cash for school clothes for my high school daughter. Needless to say i was only asking for 2500 and she told me she didn't see where there should be a problem whatsoever getting it because I also have my paycheck direct deposited every 2 weeks and I wanted it set up to automatically come out everytime my check hit the account. When she finally called me to let me know something it was to tell me they wanted to use my truck as collateral for a loan that was only 600 more than the first loan i got where i didn't need collateral. I told her I wasn't going to do that because I only owed 500 on it to begin with. She said she would work on it some more and let me know. When she called back Friday afternoon right before they closed she told me they would pay my credit card off that I have with them and give me 500 cash. So it is still less than the first loan i got with them and that she would redo it Monday morning. Now here it is Tuesday afternoon and I have called her 3 times Monday and 1 more time Tuesday and still have not heard anything from her or the company. I can not believe how bad the customer service has gotten. What happened to wanting to make sure the members are happy and taken care of properly?

I got to cash a check that some has wrote me. I go to the drive through and they will not let me cash it because I am not a member there. They told me to come back during Libby hours but I can't get early enough. Uugghhhh!!! It was for some side work I done. Seems I'll never get it cashed.

Very poor, and very rude. No customer service from office workers at all.

Horrible credit union. Save your blood pressure and put your money somewhere else