Excellence Auto Direct

Man, if you're near Euless and looking for a car, you've got to check out Excellence Auto Direct. These folks are like the friendly neighbors who always give you straight-up advice. I felt like trust was their main game, no sneaky stuff. The prices? Spot on. Felt like I walked away with a genuine good deal. And their selection? Everything from cool rides for a night in Dallas to sturdy trucks for Texas road trips. If you want a stress-free car hunt with real folks, hit up Excellence Auto Direct. Cheers to them!

This place was fantastic! Smoother car buying experience we’ve had. We bought a 2019 GMC Acadia in perfect condition and a great price tag! Dora was so great to work with, very helpful and kind, we adored her and so did our kids! This was the most family friendly dealership environment I’ve ever been in! We loved every minute and the best part was we didn’t spend the entire day there, we were in and out in less than 2 hrs!!
The car needed a minor fix for a sensor issue and repair to a seatbelt cover, the finished it quickly and without issue. They didn’t try to convince us it was not their responsibility, which was great I’ve had many issues with things like this before. The gal in the service department kept in touch each step of the way during the sensor repair and gave us a great loaner. I had my car back the next day!
I honestly can’t put into words how great it was! Such a smooth and stress free process it was so refreshing! Everything was fantastic!! I absolutely love my new car! I will never buy a car from active else as long as I’m in this city!! Bees place around!

Where do I start?… This review is all about Kristy Gardner in the service department. I had my car stolen 6 weeks after I bought it from Excellence Auto ( thank god it was recovered!) and Khristy handled every detail and more than lived up to her promise that it would look just as good as when I bought it from them. Khristy handled my claim with my insurance company and was absolutely fantastic! She made a customer for life! Thank you so much Khristy!

Limon was a great sales person, respectful and not pushy, made the process fast and easy. Matt and the team helped me out with a great finance rate on my new work van. Everyone is very welcoming and helpful. I like the large vehicle variety, I will definitely recommend.

Had a great experience with Excellence Auto Direct. Our sales associate Hakeem was attentive and knowledgeable. Dora who was helping our sales associate was also attentive and talkative and made us feel right at home. Amazing customer service all around. They also have a nice selection of higher end vehicles.

My husband and I met with Dora yesterday and purchased a 2019 Kia Soul, perfect condition and very good price. I cannot give enough credit to Dora. She was amazing to work with, very nice lady, felt like I was a good friend from the time we walked in the door. The finance manager was very nice and helpful.
If you are looking for a nice used car this is the place to go. All of their vehicles look brand new, they don't rush you into buying, they understand less than perfect credit rating and will get you the best rate.
Go to this place first, and drive away in an excellent vehicle.

Enjoyed working with Matt, he was very professional and took care of all our questions/concerns. Shout out to James in service as well as he went above and beyond. One of our better experiences buying a car and they made sure we were happy with our purchase and took care of us even after they made the sell. Great job!

Had a great experience with Excellence Auto Direct. Our sales associate Jeremiah was attentive and knowledgeable, our finance coordinator Malik explained everything with great detail and he took the time to review and answer any questions we had. Khristy in the service department went above and beyond to assist with any questions or concerns. Amazing customer service all around.

Hi, I purchased a cargo van about 2 years ago and recently brought it in for repairs. I would like to thank Khristy for taking great care and keeping me updated on all repairs. She even followed up with me on her day off because I expressed another concern. Thank you Khristy for making my experience truly a wonderful one.

We work with Caden Morgan on purchasing a cargo Van, I told Caden what we wanted he had several Vans waiting for us to look at
We had several to choose from we have been looking for several Months . Excellence Auto
Handles a lot of Van and Vehicles. Customer service was outstanding from the moment we pulled up, Caden knew the vehicle very well on what we were Looking for .Excellence Auto is a one stop shop, I met their service Advisor Khristy Gardner walk me through service shop very clean Shop they will handle all our service work going forward for our cargo van, Highly recommend this business no high pressure sales people here .I will be recommending Excellence to my friends and customers.

Terry was great from beginning to end. Also, Malik the finance guy was super helpful! Finally, buying a car was easy peezy!

I brought my vehicle in to have some work done, I spoke with Khristy Gardener…
She has help me a few different times and has been great!!
Very professional and respectful!
With a very good attitude,and always gets everything done!!!
Need more employees like her!!!

Took my car in for some repairs. Khristy helped me oh so much! She kept me updated with my vehicle. I didn’t have to do anything, Khristy took care of it all. Definitely recommend this place! Great customer service. I recently got my car back and it drives amazing! Will be coming back for any of my car needs.

Great experience with Jason V financing a used Kia. Atmosphere inside was genuine and friendly. Place is always busy when I have gone in. The other workers were courteous to me when I was there as well always greeting with smiles.

Thorough process with paperwork. Bumper has scratches they painted it fresh and gave the car a deep clean. Previous owner had tons of coins in a compartment that left Copper and rings - there was not a spot of it left!
Car had passed all inspections about 1 week prior to me going to look at it.

Called me right when the plates and registration came in ( about 5 weeks DMV took to send it to them)

Car has been running super well the entire time no issues.

Have had it since mid April.

Happy customer here!

Best experience with Caden Morgan, Finance manger with the unique signature 😉.Very professional service and educational. I highly recommend Excellence Auto Direct. Thank You

Smoothest car buying experience ever! Vilen and Aakash treated me with respect and made my purchase hassle free! Couldn’t be happier with my new Lexus!

During a Stressful Time, everyone at Excellence Auto made the experience Stressless... No Pushiness and No BS! Aakash Patel was one of the Best, Most Personable Salesmen we've ever come across... Will definitely Refer this Place to anyone who is Car Hunting!

I recently had the pleasure of working with Jahari (sales) and Malik(finance),in my car purchase journey, and I must say it was an exceptional experience.
From the moment we walked into the dealership, we were greeted with warmth and professionalism. Jahari was knowledgeable, patient, and attentive to our needs. They took the time to understand my preferences and requirements, ensuring we were well-informed about various car options.
After exploring a Tahoe, I settled on a sleek and stylish SUV that perfectly matched my lifestyle. The sales team went above and beyond to provide us with a competitive financing deal, making the purchase process smooth. By coming in prequalified from CapitalOne made it that much smoother.
The level of transparency and honesty we encountered throughout the negotiation and paperwork was truly commendable. This dealership's dedication to customer satisfaction is evident in every aspect of the buying process. They offered us drinks and food!
Furthermore, the after-sales service was top-notch. Jahari’s comprehensive overview of the car's features and functions, ensuring we felt comfortable driving our new vehicle.
The entire car buying experience with Jahari and Malik was a testament to the dealership's commitment to delivering exceptional service. I highly recommend this dealership to anyone looking for a hassle-free, customer-centric car buying experience.

Told these guys what my wife and I wanted (2018 Cadillac XTS) they got me approved and was out the door in about 1 and a half. Hakeem and Dora were very Helpful

If you’re in the market for a vehicle go see Caden! One of the best selections of vehicles I’ve seen. You can tell they take amazing care of the cars they get in to sell. Caden was the best to work with!