DFW Airport Valet

My wife and I used the Valet service during our most recent trip abroad. It made our experience so easy and stress free. We departed and arrived at different terminals which made it great that our vehicle was waiting for us after a long international flight. The customer service was phenomenal and very professional. We will definitely use the Valet service again!

Great service! Friendly valets that treat your car and personal belongings in the car with respect and go over and beyond to make the service worthwhile for you. You’d receive a text message upon arrival stating your car location which would be the closest valet location to your baggage claim. Greeters will welcome you, offer water, and assist with your luggage. This company features a great team of dispatchers who keep track of your flight and ensure that your vehicle is moved to the closest gate. As well as a professional supervisors who would do just about anything to satisfy the guests. Overall, highly recommend using the service.

Your operator on the phone was very polite and she gave me the correct information I need it. Thank you.

Updated Review.
Don't say I was paid off until you read the entire post. Even after the review below, I used DFW Airport Valet again. Why? Coming in from CA at midnight and wanted to have my car at whatever terminal we arrived at. Car was there on time. I didn't receive a text but went straight out to the closest DFW booth and there was my car. When I asked to pay, I was told that mine was taken care of. Inside my car was a very nice hand written note apologizing for the previous service, which was also comped, and advising that my fees had been comped. Second chances, everyone deserves one!

They just don’t have enough personnel anymore. The good old days of walking out of the airport and your car being at the correct location are over. Self park or Uber. You will save time. Sad. I’ve been parking with them for a very long time. No more. Communication when they are understaffed is horrible. Giving a two instead of one for all the years it was a good service..

My experience with Dfw Airport valet was incredible. They went above and beyond to make sure they had my Tesla fully charged and ready for me when I returned. The staff there is amazing, I can't say enough about how great they were!

I have always had go9d experiences so far.

Consistently great experience time after time. Assistance with luggage, handles our arrival with professionalism whether we've made a reservation or are a "drive up" customer. Peace of mind that our car never leaves airport property unlike the competitors. Always offered car wash, bottled water. On more than one occasion, American has pulled the last minute "change of terminal arrival" card and we have never waited more than 10 minutes for DFW Airport Valet to relocate our car to our new terminal/gate arrival location.

This is a very convenient and well-run operation. Each time we have used this service, the folks were courteous. The car has always been ready when we arrive. No troubles at all. With how spread out the American Air arrivals are compared to where the boarding was for the flight, the cost is worth the service.

Tim is amazing! He called me while in Colorado to make me aware that our car was still at the airport and getting billed daily! Great customer service and very nice to work with. He helped coordinate with my transport company to get it back to Colorado. Thanks again guys I really appreciate it!

DFW Airport Valet surpassed my expectations. My first time to use it and I was very happy with the level of service. I had a flat tire on the way in to Valet and the service department was able to help me address that while I was 2000 miles away. It was ready to go when I arrived back at DFW. Thank you, Tim Taylor and Team.

I've used DFW Valet since they started the service and it keeps getting better. The staff is courteous and responsive. It's especially useful; when the garage is near full and you are in a hurry as there are no reservations needed. The biggest benefit is that upon arrival your car is mere steps away from your arrival gate regardless of your departure terminal. If you haven't used the service, try it and you will be hooked!

I've used the DFW Airport Valet service for years. The convenience of driving up to one of their stations when I'm Departing and the fact that my vehicle will be near my Arrival gate when I return make this so much better than the off-airport options that I used in the past. Even notifying them about changes in my flights is easy. Their emails and texts specify everything, and their optional services can be a sanity saver if I'm travelling for weeks on end.

This is the easiest way to fly by far. I have used DFW Airport Valet for the past 6 years for every business trip. I have piece of mind that my car will be left in a well lit place and monitored 24/7. Plus, I have not delay when leaving the airport, as my car is waiting for me. When I've flown the same flights as coworkers who live in the area, I leave the airport at least 30 minutes faster then they do. My one wish is I could make a request on my account for when they pull my car around. I am 5' 11" and it seems every driver is shorter and the seat is always pulled forward so far that I can't swing my legs in.

The whole process was smooth and quick. During drop-off I had to wait a bit (less than 2 minutes) because the attendant was helping a mother get herself situated with the baby & the stroller, the luggage, and extra baby bags she had. He did acknowledge me as soon as he saw me, and informed me that he would help me as soon as he could. I did appreciate that he did not just check the lady's car in, but actually helped her, even if it meant I had to wait a couple of minutes.

After I landed, I received a text with information about my vehicle before the plane had even parked at the gate. My luggage took almost 30 minutes to come out, yet the attendant was glad to see me and offered me some complimentary water as well as to help me with my luggage. He showed me where my car was parked and made sure I was good to go before walking away.

Always a great experience, even if I don’t make a reservation, they are always on point. They take care of my car, and always notify me that my car is ready when I arrive at the gate I arrive at and in front waiting for me. They offer me cold bottled water and always help with my luggage. Wonderful service!

DFW Valet is awesome. I had the same attendant for drop off and pickup and he went above and beyond. I wish I remembered to get his name. The app worked perfectly. My return flight had huge delays and changes and vehicle was still there when I arrived. Definitely recommend.

I loved DFW Airport Valet! I love that they bring the car to their location nearest your landing gate! So helpful not to have to go to a different terminal to get your car. While waiting for your car, they offer you a water. This is great stuff! Worth every penny.

I always use DFW Airport Valet because it is quick and convenient especially on return flights. Vehicle is always close to the baggage claim when we arrive. The attendants are courteous and helpful. On one recent trip we were traveling with my daughter, her husband, and 2 granddaughters. We had so much luggage the Valet attendant helped us with our luggage to the terminal. How thoughtful.

The service is not cheap, but it is wonderfully convenient. You can make a reservation online, which makes check-in really smooth. And when you return, your car is waiting for you -- no problem with coming back to a different DFW terminal from where you left your car. Then just get in your car and drive straight home.

I use DFW Airport Valet regularly when I fly. They take great care of my car, especially with their wash and detail options. They also are attentive to special situations such a return flight changes or the notorious Texas weather that can make washing a questionable value.