Enterprise Rent-A-Car

The men at this location are outstanding. I was given a rental due to an insurance claim and they exceeded beyond my expectations. Everyone was so kind, respectful, and helpful anytime I had to call and extend. The customer service is absolutely phenomenal. Anytime I have to rent a car in Fort Worth. I will always choose this location as my pick up and drop off spot. Thank you gentlemen so much. I greatly appreciate everything.

I really like this place. My mom was in an accident and her insurance would only cover $30 for a rental. When I've had rentals while my car was being worked on the Enterprise upgraded a vehicle at no extra charge. Well the Enterprise location at 300 West Loop 820 had no cars available for the $30 and the guy said he would not upgrade her rental to be covered by her insurance. What a really non customer service person he is. Wouldn't want him to help a senior citizen would we. But the gentleman and the Meacham location is helping my mom out. I hope good things come his way.

Great experience! These guys worked hard to find me a right fit for my family. Kevin, Sam and Matt the General Manager worked miracles on a busy Spring Break! Thanks guys!

I usually don't do reviews, but in this case I have to express my gratitude. There is has been multiple occasions where I've rented vehicles from various companies. This experience has been by far the easiest most relaxed yet. My car was stolen today and my insurance carrier recommended this location. Matt went above and beyond with my requests and reservation. I will most definitely be referring this location! Thank you enterprise and to the manager Matt!

just talking about the local guys at the Meacham airport location - incredibly nice and helpful everyone in the office (I probably came across 5 different people) just nice kind helpful good mood people! the guy i dealt with the most Sam Greene, Awesome! .... great people you hired for Meacham location.... good job Enterprise!! Thank you!

Very helpful staff, friendly service and they even offer the option of using a debit card. Enterprise as a whole... not my favorite, due to high hold fees, difficulty returning vehicles and high daily prices.. but this location and the people who work here are stellar.

Went to rent a car there at the last minute. Had previously booked one with Avis in advance and thought everything was ok. Got to Avis and was told I could not rent it because I didn't have a credit card. We were devastated. It was my wife's grandma's 90th birthday and our whole family was ready to go Kansas City from Texas until Avis pulled a fast one. Then told us we would have to wait up to ten business days to get our money back. Went to Enterprise and the staff was amazing. They related personally to what we had been through that morning and got us a rental and we were on the road in no time. I will always rent there from now on. Kuddos to the staff there

Matt Dash went above and beyond to ensure great customer service. After being put off and encountering several rude employees, Matt was a fresh face and smile!

Great experience here. Had the car I reserved and was a quick and easy experience. Will be sure to rent from here again

The branch manager Christopher Kelley was SUPER awesome. I rent vehicles a lot and he has been by far the best branch manager I have come into contact with to date. He is very engaged, goes out of his way to make sure you have a wonderful experience and completely satisfied. Representing Enterprise in a superb way. 👏 Thank you and I will return.

Great customer service and staff was very friendly!!! I had to rent a vehicle for 3 weeks and enjoyed the rental!!!! Best place to rent a vehicle!!

I have used this Enterprise location a couple of times now, and their customer service is outstanding!! Matt, the branch Manager is phenomenal and so helpful! I highly recommend!

Matt and the team have rapid response times and are great with handling insurance claims. Highly recommend

Impeccable is a word that I can use to easily describe the customer service skills of Chandler. From the moment that I walked in to receive my car, I noticed a couple at the counter that was not being very nice, but Chandler understood kindness and he did it well. Not only was he kind to that couple, but he effectively and accurately communicated with his fellow employee to do the same. I also learned that Chandler is a man of his word, what he said is what he did. Go see him you won’t be disappointed!
Thank you for taking care of me!

Christopher has always been incredible! I pick up a rental every couple months, and he's always gotten me the best vehicles with great service. I always love visiting this location. Chris makes renting cars a dream!

Sometimes the counter people can be a little grumpy, but other than that, this is the greatest car rental agency I've ever used.

I was not aware of this location (>5min from my home) but i'm glad I found it and went here to drop off my insurance rental. Erik Lopez (originally located at the Golden Triangle location) exceed my expectations in the process. There was a discrepancy in the charges my insurance would cover and what I would pay out of pocket. Erik went out of his way to apologize in behalf of the person who explained the rental agreement. I really appreciate the customer service Erik provided during my drop-off visit to this location. Thank you Erik Lopez!

Great staff! The manager is just wonderful and helps me out every time I rent from Enterprise

Great as always, best service hours above and beyond every time

I recently had to rent a car due to mine being totaled! My insurance company actually recommended this location. When I initially arrived I was greeted by three very personable ladies. They made the process quick and easy. I was out in under 10 minutes.
Upon dropping off the vehicle, Taylor was already outside to greet me. And again the whole process took under 10 minutes.
Based on the amazing customer service that I received, I absolutely will be returning to this location!
This has definitely been one of the best experiences with renting a car that I have had.