T-Mobile

The Customer service was awesome 😎.. I love the energy and such a contagious vibe.. my fav location hechinger Mall.

Nikki was one of the best sales associates I have ever encountered, and was incredibly knowledgeable about the products. Thank you so much for your help!

Shout out to Alberto! Probably some of the best customer service I've received. He was super patient and informative when helping us sort out my phone. He actually stayed 15 minutes after closing just to help me change my number over to T-mobile and even was available to help me outside of store hours just to make sure everything was working properly. I am super appreciative! He also set up my phone locator. Really great service! Thanks also to his colleagues who were patient and who helped me with my sim card after the store was closed. You guys rock!

I had a very pleasant experience with Cj and he answered all my questions and took very good care of me. He was very polite. I am very please with him. I would recommend him to anyone.

Updated review - After a bad experience in the past, I did try this place one more time. Service was remarkably improved, the rep was friendly, helpful, made up for everything from the last trip.

I went to pay my, bill, and got a lot more than expected. My customer service rep., Erika, in trying to sign me up for auto-pay, offered to help me with my mal-formed home internet service, something which I had tried and failed to fix with T-Mobile several times and for more than 5 hours ) sometimes rudely and uncaring). Erika fixed it in 10 minutes. She went above and beyond, and is a super-hero in my book. She has earned my highest praise.

Agent Ms. Yen was above n beyond.She was very knowledgeable, patient ,professional

Great staff, great location. But busy during the usual times but they are quick to check you in and move through customers fairly quickly and are just overall helpful in the process.

Pleasant customer service and no long waiting

Customer service representative super helpful and knowledgeable. Made the experience pleasant and tolerable.

This place rocks. Went in to buy a new sim card and they gave it to me for free. Yeah its busy, only a reflection of their excellent customer service.

I have great experience Alberto was helping us and explain clearly everything about new iPhone.

Thanks you very much for brought a new Phone. I paid for phone bill every month.
There are a nice staff. :)

Went here to buy a pay as you go phone. Store employee was very nice and efficient.

The staff in this store got me in and out. Really good experience.

They are very accommodating to customers.

Great group of guys. They work as a team and get the job done.

The Rep was very helpful and courteous.

Wasn't busy, service was great and I was out fast. Go early!!

The people working here were super helpful. Thank you!