Frontgate West Chester Outlet

What a great place to find holiday decorations! I love this outlet store you never know what bargain you will find!

Great quality for a reasonable price. Towels are awesome and sheets are great.

Wonderful decor items and ideas. There are great deals hidden here, you have to take your time and look. It is an enormous place, filled with beautiful pieces. Even those of us who can't possibly fill a home with these treasures can find a piece or two that will work and be a long lived and loved item. I still have and adore a large canvas magnolia print that I found here years ago, and it continues to amaze me. Today, I got a couple of tablecloths, an amazing feat because they are 70 x 120... A difficult size to find in stores elsewhere. Even better, they were about 95% off... LOVE!!!

Having a great sale with 60% off outdoor items. I was able to pick up a full set of melamine plates for outdoor use around the pool at a fraction of the cost. The staff was very kind and helpful and the entire transaction was very smooth.

Oh my gosh. This place is huge and full of Frontgate, Grandin Road and Ballard Designs samples, returns and floor models. You could quiet easily spend an entire day just wandering around looking at all that there is to offer. The day I was there, they were having a sale on rugs for 80% off! I scored an amazing rug normally priced at $1300 for just over $260! Take your time and don't be afraid to ask the staff if you are looking for something in particular. They are friendly and very eager to help you find the perfect piece to take home.

Highly recommend the store and great customer service ! Carolyn helped me and was a pleasure to work with. she recommended other items, and was very professional.

Love shopping here. Everyone is really friendly and helpful. High quality furnishing at amazing prices. I live out of town, and Frontgate outlet is the first place I shop when I am back home:).

Great prices! Good quality! 80% off indoor and outdoor rugs, all sizes. Beautiful furniture, barstools, linens 50% off and possibly more.

Interested items at a nice discounted price. You need to look hard because some items are damaged. But you can find some of most interesting items. Employees are great and willing to help you out.

Great place to find some nicer things at a great price. Went in for o E item and walked out with four. Found sone extra decorating things my wife had been looking for and had not found exactly what she wanted. Search over and she is happy!

Can always find a good deal! Some stuff can be considered "pricey" but it's great quality. Staff is friendly and always are willing to help!

I have been a regular shopper at this store/small outlet center (3 stores in 1 building) for a little over 5 years now. I LOVE THIS OUTLET. Another person wrote you can get lost for hours in there, and I have literally done that. That being said, there have been a few times (very few) where it has been hit or miss, and I was there a VERY short time, but it was highly unusual. I can only think of one time where I bought nothing.

A lot of times have unintentionally bought a whole cart full of items, when I was only going there for a lamp for example. They did unfortunately change their return policy from 10 days to "all sales final" except for a very few particular types of items. But, it was so rare for me to get "buyers remorse" I can only think of 1 time where I returned something. But, I do still wish there was that 10 days, just for in the back of my mind I had that "wiggle" room if I got something home and size wise or color wise I was wrong.

The items at Frontgate are beautiful, classic, and timeless. They do have a few "contemporary" items scattered in as well (just as high end pieces as their other conservative pieces). There are some damaged items, however, we even bought a $1000 mosaic outdoor coffee table for like $179 and repaired it ourselves.

Yes, you can find some deals and steals here. HOWEVER, if people are going to look at the catalog, come there, and think they are going to get "something for nothing" then this is not the store for you. I am directing this to the "complainer's reviews" that this store is too expensive. I think the pricing is phenomenal for the items you get at the outlet. Again, if you think it is still "overpriced" then you should not be shopping there in the first place. Compare outlet pricing to actual catalog pricing and you will see what a deal it is.

A big splurge we did was on a Christmas item in a previous catalog of a cigar lighter they had in there for $899, that we bought for $179 plus tax. Expensive for a lighter - hell yes! But it was a work of art. I did still feel a little twinge of guilt, but kept telling myself it was a really good deal, and over in Europe they sold the same lighter for hundreds and hundreds of dollars as well. - Again, if you read this and this paragraph looks outrageous to you, then you should not be shopping there because THAT WAS A HUGE DEAL/STEAL.

I'm not saying that even me, myself, would purchase everything in the store, because even some of their items are out of my price point. But it is still fun to go and look at the gorgeous pieces and come up with decorating ideas.

The staff there is phenomenal and very hard working/attentive and bend over backwards to help you. They are constantly helping customers and moving items around, and it must be an INSANELY stressful job, so I can understand if a time or two they might not have on their "happy" face. Not to mention, moving VERY heavy pieces/furniture items. But, I can tell you this, they do stick there as employees because I see the same faces time and time again, and try to learn some of their names (even though I am terrible at it.)

I am VERY THANKFUL this catalog started in Cincinnati, and that we have this outlet in our area! (As they have very few outlet locations.)

A real gem for tristate shoppers. If you have the time you can find some great values for things for your home. Pleasant and helpful staff.

Last day of 50% off Labor Day sale. Got miscellaneous household items for 80% off clearance and a pretty pink towel set for 50% off. Now a nap.

Great prices a lot of stuff to buy

If you haven't been here yet.....it's a must for top quality at a great price!

High quality merchandise at a fraction of their catalog pricing. We stop in a few times per month because you’ll never know what they’ll have - most is returned merchandise.

Terry and Nick make the experience great so much help and information on choosing things for my new home!!! Thank you both

Always great prices on great things!

Wonderful place to find great prices on quality merchandise. Salesfolks very helpful and cheerful.