Performance Toyota

I purchased a 2024 Toyota Crown Platinum at this dealership. Everything went fairly smoothly as I had put money down on a specific car that was in transit as I was traveling out of state. The online rep matched me with Garrett who communicated with me every step of the way. Despite the key fob that disappeared the night I was picking up the car, Garrett was able to help me get the value I needed on my Honda trade, and stayed in touch over the weekend as a new fob was ordered. I absolutely LOVE my new crown and the couple days of waiting on the new fob was well worth it.

I am so glad I found Performance Toyota! After searching Toyota dealers nationwide for the latest 2024 Sequoia, I traveled from another state to find the best deal and service I could find anywhere. Working with Jeffrey Rhoads on financing options was a very smooth process and went above and beyond to help with my out of state buying process. From the beginning of my car buying process, Tristan Van Hook was amazing to work with and was extremely knowledgeable with everything Toyota and the new Sequoia, can't thank them enough. Overall, my car buying experience was 5 out of 5 stars. I would strongly consider traveling out of state to Ohio to buy from Performance Toyota again.

Tyler is simply fantastic! He made my car-buying experience a breeze from start to finish. His friendly demeanor and expert knowledge helped me find the perfect vehicle without any hassle. Thanks to Tyler, I drove off the lot happy and satisfied. I highly recommend him to anyone in need of a top-notch car salesman!

Garrett is an outstanding saled professional. He is incrediblely cuatomer service focsed and just cool. No stress, no over selling or pushy sales tactics. He's a nice, easy going guy. I felt heard and valued. It was not a stressful experience and that is due to Garrett Lee and the staff at Performamce Toyota. This was by far my best car buying experience. Thank you Garrett!

Thanks to Garrett Lee, sales person and Logan Burriff, Manager, my wife and my self purchasing process was excellent. We got a 2024 Grand Highlander, just like she wanted. Everything was nice, smooth and very friendly, not much back and straight forward negotiations. Communication was straightforward in purchasing price and trade in price. All her needs were meet. We are extremely satisfied with all the process. We got the best deal , compared to other Toyota dealerships in the Cincinnati area.

Love the service, everyone was so nice and welcoming. Working with Michael Peak the Finance Manager was a pleasure. He was very knowledgeable and understood exactly what I was looking for and help me to get what I wanted in a vehicle. He took his time to explain whatever I didn’t understand. I would definitely recommend this dealership.

I went in for service on my own car that my daughter has been driving and thought, while I was there, perhaps I should look into finally getting her a car. John Campbell happened to come in early to get ready for another client. But still offered to help me. I told him I wanted to see the cheapest car on the lot. He helped me locate it and by the time my car was done at the shop, my other car was purchased and ready to go. Michael Peake really did some good work with the financing too. The service dept helped keep my cost down, also. When I arrived back with my wife and daughter (under the deception that there was still something wrong with the car) My daughter literally gasped and then teared up when she saw that John had made up this beautiful sign for the car for her. Even though it was the literal cheapest car on the lot.

Had a horrible experience here when looking to buy a vehicle back in 2019. My representative was not very receptive or listening at all to my requests. It's now 2023 and I decided to give this dealer a second try and I have to say that Tyler went above and beyond as far as being direct and trying to make sure I was happy with the vehicles he showed me. Tyler is truly an asset to your location, as he took my sour taste from previous experiences and completely turned it around. Cheers to him.

So I bought a brand new 2023 Toyota Corolla hatchback today from Performance Toyota. I must say, Sterling Jackson who sold me the car, went above and beyond to make me happy with my purchase, he even went out and wiped the windows and spots down that were still a little dirty after it was detailed. He was incredible and I’d suggest you buy a car from him if you were wanting to go to Performance. Also, Brandon Traum and Michael Peak both in the finance department are stand-up good men. Men that I would trust and would say definitely earned my business and my respect today. Performance Toyota is wonderful, and the three men: Sterling, Brandon & Michael are phenomenal employees!

Bought a used Toyota RX back in August 2023 and had a great experience from the researching on their website all the way to driving off the lot. Worked with a great salesman who provided guidance and showed us where to test the suspension of the car since we walked away from another RX earlier in the month from a different dealership due to a suspension issue. This allowed us to feel confident in our purchase and have no issues buying the car (bought in cash, so cannot speak about the financing). There was a broken windshield wiper but that was replaced no charge to us and got a second set of keys as well!

This was my first time buying any car and it was a great experience with wonderful staff. It has now been 4 months and there has not been any issues that have surfaced from the car. I highly encourage you to consider this dealership when purchasing a used Toyota product!

Just purchased a 2024 RAV4 and couldn't be happier. Great vehicle, rides smooth and it's beautiful. Our salesperson, Zach Munz made the buying experience wonderful. Very knowledgeable about the vehicle, great person to spend time with. Made you really feel like you were part of a family and you felt he was trying get the best deal and options for you. Zach even came to our home to complete paperwork with my husband when he couldn't make it to the dealership. Will defiantly contact Zach the next time we are in the market to purchase a car!!!!

Elon is the absolute best! I came into the dealership as a single female-and I little nervous. He took great care of me! I told him my price range and he made it work out. He was so kind, and was very honest and upfront with me from beginning to end. I highly recommend him. I can’t thank Elon enough!

Mr. John Campbell was very pleasant to work with and easy to talk to. He is very knowledgeable, straight to the point and gets the job done quickly. No waiting around for hours and no hassling from him. If you are looking for a new or used car, go see Mr. Campbell!

Sterling Jackson was the best sales man I could have ever met he made sure that I got exactly what I wanted for the best deal. The financing team Quintin had me in and out explaining everything perfectly. Thank you so much for your time and patience.

I had recently bought a Hybrid TOYOTA Avalon 2022 from this dealership and I am really satisfied with my purchase. This was my second purchase from them and both times salesmen Shack assisted me with positive attitude. He knows the car business and can tell you anything about the vehicle. I wasn't planning to buy a hybrid car at all, but he talked me through it, and I am so glad that I did. My car barely uses any gas and so quiet when I drive it. I am very thankful to both the dealership and salesmen Shack! I will for sure return for future loans :) Thank you!

We have bought several vehicles from Performance Toyota, our experiences have been great. Our salesman on each purchase has been Jeff Rhoades, we found him to be honest, no pressure and very informative, he knows his products, he's exceptional!
I hated to give up my Tundra but we're trying to save money on payments and MPG so the new to us 2019 Highlander is perfect.
Thanks Jeff!

Jeff Rhodes was extremely kind and helpful through the entire car buying process. He made sure I was up to date on any changes and/or news about when my care would arrive and be ready. Everything was super easy and painless!

My new car is perfection too! Thankful I went to Performance Toyota! This is our second purchase from them and we won't go anywhere else!

Tristian, Jeff and the rest of the staff were awesome. I knew what I wanted they worked some numbers and I drove home in my new RAV4. The team went above and beyond to help me. The customer service was great. Not once did I feel any pressure to buy. I must say this is the best service I have ever had while buying a car. I am now a customer for life!! Thank you Performance Toyota.

My experience at Performance Toyota was excellent! I found my dream car with the help of the wonderful Elan. His expertise and professionalism made the journey worth it. I 100% recommend you see him if you’re in the market for a car!

I had the pleasure of working with Tristan. I started talking to him back in Feb 2022 and told him everything I was looking for and wanted. He never gave up and I am now finally driving my dream vehicle!! Highlander XSE 2023! I seriously cannot recommend him enough! He’s so personable and truly went beyond! He made the whole process so easy and stress free. If you are looking for a Toyota go see Tristan!! You won’t be disappointed and just know he will take great care of you! Thank you so much Tristan!! Quintin, thank you for making the financial part so easy! He took the time to really explain everything and all the packages so I could make sure I felt comfortable and confident that i was picking the best one! Overall it was a great experience and I have you two to thank for that!