Car-X Tire & Auto

Car-X in Mason is the only garage I trust in the area. I've been to several others where staff talk down at me or try to add extra things that need to be worked on when they don't because I'm a woman. Here, I can trust that the guys will be fair, let me know exactly what's needed, and work with me if I'm not able to afford everything all at once. They go above and beyond with even their standard inspections- at a recent visit to replace my brake pads as per another service center, Jordon and his team found an issue with my front wheel bearings and we were able to get it all done, and now my car doesn't make any extra sound while driving! The guys here are very respectful and I really appreciate being spoken to like a reasonable person, and I'll continue to bring my car here even when there are closer shops to home.

I drive a F150 and lost a transmission over the summer. Best customer service around. They went above and beyond to help me out. This is the only place I trust to get the job right and at a fair price. I have been and will continue to be a long-time customer. I recommend them to everyone who need service on their vehicles.

I had some work done recently at the Car-X in Mason and highly recommend this location for its excellent service. I appreciate the knowledge and attentiveness given to my situation by the store manager, Eric. He explained everything completely and answered all my questions and made sure that the work was done to my satisfaction. I will definitely return to this location when my car needs work done.

I had some work done on my car at the Car X in Mason and the guys there were very professional and knowledgeable. The store manager and assistant manager Eric and Jordan were very polite. I would highly recommend this location if you need any car repairs or service!

We are so appreciative of the speedy service at 5242 Kings Mill Rd #1018! We needed a tire repaired and were given exceptionally good service in a timely and professional manner. Thanks for getting us back on the road so quickly!

These guys were so helpful and so amazing! We experienced a setback while on a road-trip from KY - New York and they were able to identify and fix the problem in 20minutes, even with every dock full! Thank you so much!

Today's visit to Car-X on Kings Mill RD, Mason, OH, was exceptional. I visited the repair shop for brake services and several other significant repairs, and Jim and his team exceeded my expectations. What stood out to me about Jim was his transparent communication regarding the car's service needs, his exceptional customer service, and his solid commitment to delivering on time. Without a doubt, I recommend considering their services.
-Josh

Helped me with a battery on a Saturday afternoon when they were already busy. Made it easy and painless and would definitely recommend them

Eric has always been the most helpful, honest, and knowledgeable mechanic and I could never go to anyone else for even just advice on car buying and mechanical issues.

Car-X Tire & Auto at 5242 Kings Mills rd, Mason OH are wonderful. Specifically Jordan at the front desk went above and beyond. Would recommend

Been to this location 3 times for different things and they are always very friendly and efficient. I’d rather drive 30 minutes here instead of 5 minutes down the road because of the atmosphere.

Dan is truly great at what he does. I will always trust him with my car because I know he will be honest and get the job done correctly. Thanks Dan!

My car started overheating unexpectedly while driving on I-71, a while from home and not close to any mechanics I knew. I was nervous going to an unknown mechanic but WOW, I could not have been in better hands with Car-X. The mechanics were kind, helpful, and reasonably priced. They were also able to diagnose the problem, order new parts, and fix the car within 5 hours. I highly recommend Car-X!

Jim was great in explaining the difference in tire options for my moms car. He made sure we were satisfied with our selection and got a great deal. I couldn’t be happier with the service from him.

They are always so prompt and professional. We have been coming here for years and have always had a amazing experience. And the prices are better than anywhere around!

My car head light on driver side isn’t working, called and walked in on the same day. Ian checked it and resolved it immediately. Highly recommended.

Great advice and great service. Didn't make me wait.

Jordan schedule me over the phone and I was immediately taken care of. Jim the Manager actually serviced my car. I have been a customer here for years and always feel that they really care about me and my vehicles. There are a lot of places around them that do oil changes but you are just a number.

Great service, had a battery change and fixed alternator in record time. Kudos to the team and manager

They have always treated me fairly and taken good care of me for over 10 years