Concord Animal Hospital

Great vets, professional front desk staff, kind techs. I can’t say enough about the patience and kindness of the staff in helping care for our nervous doggie, our elderly girl who has heart disease, and their silly little sister. The vets and techs truly follow the fear free protocols and the vets spend the time to get the whole picture and give guidance and options. We’ve gotten the chance to get to know Dr Wilson and Dr Rondeau pretty well and they’ve been awesome. But have had an equally good experience with Dr Carpenter last week, and really anyone we’ve seen for a sick visit. It’s also a well run and organized practice.

Highly recommend! Beautiful facility, clean and efficient. We came here for a health checkup for our two bengal cats about 6 months ago which was great.
We recently showed up a 2nd time with just one cat who was showing signs of having an illness. They were concerned with her condition and did an X-Ray and found she had a foreign object in her intestine! They referred us immediately to another facility in Waltham that could do surgery to remove it - hours later our cat got seen, had her surgery and is recovering well! The cat had swallowed a small piece of plastic. 🤦‍♀
Our beloved cat is now recovering well, we are grateful for their expertise and how well she was cared for at her appointment here.
Both our cats, Dante & Velvet, also give them 5 stars :) ⭐⭐⭐⭐⭐

I have been bringing my dogs to Concord Animal Hospital for a few months now for acupuncture and scheduled care from Dr. Carpenter. She is kind, professional
and knowledgeable. My dogs always get great results after her treatments. I'm very pleased with the services. I never feel rushed when I have questions. Techs and receptionists are kind and helpful.The facility is very clean.
Dr. Carpenter did dental surgery on my 13 yr old dog. She also removed a lump. He recovered fully with no issues. Although I was a little worried due to his age I knew he was in good hands. He is no longer in pain and has returned to his happy old self again. Dr Carpenter is truly a skilled and caring surgeon. I would recommend her and this hospital to anyone.

My family absolutely loves Dr. Wilson. Not only is he experienced and super on top of my Shih Tzu’s health, but he’s kind, caring, and gentle with my timid boy.

In addition, the hospital is beautiful and well organized. It’s also very clean. They send frequent reminders if he’s due for a vaccine/checkup, and give timely appointments.

I’m so happy with the level of professionalism of this place & so glad I found Dr. Wilson.

This place is so friendly and helpful. They take care of my baby so well, and are very understanding of my own anxieties. This is an amazing place that puts you and the animals needs first, they are so caring and you can tell they love what they do. Everyone here loves animals and wants to care for them. I have been here 5x now and have never had a bad experience. They are incredibly smart and amazing at handling your pets! Super patient and gentle amazing people. I'm so glad I chose this place for my vet. Thank-you for all that you people do!!

Woke up to a giant red allergic mess of a dog on a Saturday morning. My vet is closed on Saturdays, but these wonderful people were able to get us in quickly. They took great care of my furbaby, who is feeling better already. The hospital is bright, clean and filled with helpful, nice and professional people. Thank you everyone at Concord Animal Hospital for helping my baby girl.

I rarely leave reviews, but Concord Animal Hospital is exemplary and I feel morally obligated to spread the good news. I have moved a few times since getting my dog, and until I found Concord Animal Hospital, each vet had their strengths and weaknesses, but none were outstanding. CAH hits every mark- all the people that work there are committed to your animal's well-being- the front desk staff, the techs, management, the dog groomer, and of course- the vets! The veterinary medicine is evidence-based and brilliant, and the vets practice collaboratively with the owners. Because it is family-owned, it is high touch and you never feel like your pet is just a means for the owners to make money. The owners care deeply about animals, including yours, and this pervades the office creating a sweet envelope of caring that your pet steps into. The cost is comparable to or less than nearby offices. The medical records are electronic- making it much easier for all staff to access that info and apply it, which eases continuum of care and safeguards your pet's health. They call you after any non-routine visits to see how your pet is doing- and not just so that they can force a survey down your throat- they actually want to know how your pet is doing. They are currently working on updating the facility, but don't let the cute antique exam tables confuse you- you will not find a better vet locally. I've tried a bunch of local vets, and their shiny facilities are no substitute for attentive, intelligent, and coordinated care. If you love your pet, this is the place for you!

They took such good care of my kitties! Professional and patient, they got my lil fuzzballs in for new patient appts quickly and easily, and my normally super anxious cats did very well for their first visits to a new vet. So thankful to have found such great care for my kitties!

Really love Concord Animal Hospital. Very accommodating and loving staff! Examples are the hours are great, the sympathy card sent with all the signatures showed great care and the phone calls show they listen to concerns. Hours are wonderful. Love these folks!! Thank you!!!

Great place my dog is 10 years old and just developed allergies. We moved from Arizona to Massachusetts and over the last year gone to 2 vets and still felt helpless.But !! Concord Animal Hospital showed empathy from the kind voice on the phone to the staff in the office .The doctor gave me Hope with a plan I understood and could afford thank you so much 😊 PS...... Isis thanks you too 🐕🦮🐕‍🦺

Everyone here is friendly and helpful... Had great care from multiple vets within the facility, but must give extra praise for and to Dr. Wilson. He has been thoughtful, thorough, and human through a very difficult time. While we are not out of the woods yet, and we may never be, Dr. Wilson is the reason that there is currently any sense of hope and why my dog is alive. He is kind and funny, caring and warm, and above all else, he is a tremendous veterinarian. We are extremely thankful and would highly recommend to anyone.

My 10 year old (female, white) pomeranian has been having skin and fur "issues" the last few months, and I was grooming her last week and anticipating that her problems were behind her. I went into shock to find what looked like a new and worse issue, complete with what appeared to be inflammation under the fur on her back. I was delighted to be offered an appointment within an hour of my frantic call. Dr. McCullough was concerned and professional; she took samples of the irritated area, with slides and tape; Then she checked the samples, while I waited, to confirm her diagnosis. I left the office within two hours of my initial call, with a firm diagnosis of the problem AND a course of action ... and a lot of peace of mind! The one draw back ... they were unable to provide the shampoo recommended for the problem. I wouldn't even mention it, except that this seems to be fairly standard. I know they aren't a pet supply store, but they NEVER seem to have any product recommended for my dogs, and most often they require special order from Amazon (or similar).

I cant say enough good things about Concord Animal Hospital, and all their staff.  We started bringing our Boston Terrier, Stanley, here by chance, when he got sick last October.   I am so grateful we stumbled upon them, and for everything they did for us.  They would always make time to see us within a day or two, and never made me feel like a crazy dog mom for coming in so much.  Dr. Wilson was absolutely wonderful!  He would always make sure all my questions were answered, and spend as much time with us as we needed- never rushed us out.  I never felt pressured into expensive tests, as they were always honest about what was truly needed.  They never made me feel guilty if I chose to hold off on something. All of the staff genuinely cared for the patients- we were always greeted with a friendly smile, and they'd often come out from behind the desk to pet Stanley hello.  They would always call to follow up after appointments, and when Stanley passed away recently, they called to check in on us humans too. I will be forever grateful for Concord Animal Hospital & Dr. Wilson for the care & compassion they provided our old dog, and when we get another dog, we will surely be making the 30 minute drive to use them as our vet again!

We have gone to Concord Animal Hospital since we moved to Concord many years ago. Ownership changed a few years ago but remains friendly, professional, and compassionate. Dr. Hardie has cared for our cats and dogs, and we heartily recommend him. He is incredible in helping our animals and us in our pets' last moments and takes the time to write sympathy notes that bring tears to my eyes. His vet care is first-rate, and he always explains what he is doing, what he finds, and our options. I can't imagine going anywhere else.

We have had consistently wonderful care at Concord Animal Hospital, both for well visits/vaccines and if a medical issue has come up. Every Vet, Vet Tech, and front desk staff person has been knowledgeable, helpful, accommodating, and kind. We really appreciate how Dr. Wilson will get down on the floor with our dogs, including giving our nervous dog her exam under a chair, where she felt most comfortable and secure! We can’t say enough about Concord Animal Hospital and we HIGHY recommend it.

We have been taking our dogs to the Concord Animal Hospital for 8 years and love it! All of the staff provide thorough, expert, and compassionate care to our dogs and they are considerate to and patient with us. They are very organized, keep great medical records and make sure our dogs are up to date on vaccines and treatments. We would never go anywhere else!

We had a first visit with our older cat. The staff, from first phone call person through assistants, techs and our Doctor were friendly, knowledgable and helpful. And courteous, clear communicators. We were greeted by a welcome sign to our cat, and a clean, pleasant waiting area. We were very pleased with techniques used to keep our cat calm and complete the procedure. The doctor was very competent and straightforward about options. The costs were very reasonable. Our cat is a happy camper! We are also happy to have a new local veterenarian.

I brought my 17 year-old cat to the Concord Animal hospital as my vet of many years had just retired. I knew that Temmoku was probably nearing her end. Dr McCullough and Dr. Carpenter and all of the staff were wonderful. They provided excellent care, showing enormous compassion for my little furry friend and me. Dr. McCollouh helped me with the hard final decision to let Temooku go. I thank everyone at Concord Animal Hospital for making these last weeks of my cat’s life a little gentler

Our family has been using the Concord Animal Hospital for over 25 years, caring for 11 animals over that time. We have always received great service and exceptional care. The recent change in ownership has increased the hospital's value by modernizing some aspects of animal care and, particularly, streamlining administration. Over the last 10+ years we have primarily consulted Dr. Hardie, who is excellent. We highly recommend Concord Animal Hospital.

It seems as though the Concord Animal Hospital is under new management? This has turned a solid animal hospital into a great one! While I was last there, I overheard one of the new veterinarians discussing ways to improve the office management workflow which is great! There certainly seem to be some front desk processes that could use some improvement / streamlining.

Regardless, this is a great animal hospital. When we visit, I feel like our dogs are getting very good care and the various doctors spend plenty of time with them and answer any questions we might have. We have no preference on which vet our dog sees as they all seem to do a great job.

We've been going here for 4+ years and will continue doing so!