Shake Shack Downtown Cleveland

If you're looking for an incredible burger, Shake Shack is your place! Awesome burgers and even a great chicken sandwich... who would have thought! The service was very good too.

It didn't take long to get my order in, right after selecting what I wanted at the Kiosk! :3

The ambient atmosphere inside the restaurant matches with the mood I'm getting, as well as the amount of cleanliness the employees have topped off!

It's sooooo tasty! So yummy burgers!! We ordered a classic shake burger (I guess) and another one with bacon and peppers (chicken shack). It was really good! Perfect sausages, fresh spicy sauce and tasty bun. After returning in NYC I want to taste more dishes in this chain 💛

First time trying Shake Shack was quite surprising. Double Shack burger, fries and a few samples of shakes.

Burger was a solid 9.3, a touch to greasy on the bottom bun. But the flavour of the beef was shocking. There is no comparison between this burger and a in&out burger.

Staff was amazing at this location, came around and gave some samples of new shakes coming out and when the learned we were from Canada they took great care of us.

1st time at shake shack. Will Definitely be returning everything was Amazing from the staff to the food to the place itself. All around Great experience.

I go here often, I just recently tryed they’re Chicken Shack & I love it! In my opinion it’s the best chicken sandwich I had. If you haven’t already.. you should definitely give it a try! It Goes even crazier with a touch of they’re BBQ sauce 🔥 situation!

The food is a little pricey but it is ABSOLUTELY delicious and I LOVE that there are vegetarian options.

Pictured is the Avocado Bacon Burger and Cookies and Cream milkshake! The fries are also crinkle! The burger is a single patty and I would recommend going with the double patty. At least that is my plan in the future! This location is on Euclid and is very close to House of Blues and the Jack Casino. I will definitely be going back!

This place has amazing shakes. We ordered a chocolate shake and cookies and cream. Delicious. They have some games that are free to play in the restaurant. 💚💯💯

I had the best burger and fries yesterday…normally I would never go to this location but I went to see the wiz at the palace theater and was pleasantly surprised to see this location downtown…the manager there that day was so great and the cashier she was super nice but the food was better than I’ve had at the pinecrest location which is where I normally go…keep up the good work! I only wish I knew the manager and cashiers name…parking is very difficult I had to park on side street and leave my hazards on

Amazing first experience!

As a Canadian we do not have access to shake shacks. Both the shake burger and fries were exceptional. We also got to try some new seasonal shake flavours they were testing out. Everything was a 10/10 including the custom service.

The store is excellently managed by Jay! The entire staff worked in sync. Alicia provided the best customer service I have had in years!!!

The grill cooks were very friendly and harassed us on our Bills outfits in Cleveland. 😉Food was great as always, and don’t be afraid to try the shake shack beer or Sauvignon Blanc. Both were very good. These guys were working hard the entire time we were in the restaurant.

Excellent Food. Burger was great. Hot Dogs cooked on flat top in buttered bun. Crinkle cut 🍟 nice and crispy.

The food is amazing great burgers, fantastic chicken nuggets and fries are on point.

Very clean inside. Quick service. Amazing Burgers. Gluten free buns are actually tasty.

Food was delicious! I don't think I have ever had juicier chicken ! My kids loved playing the games. The Shakes were yummy and had just enough sprinkles;)

Service was really fast! Usually at other restaurants, the time it takes the person at the cash register is a lot slower to the point where I would have to slow down to make sure they got it, but this time l said something and it was added immediately. Not only that, but she was super nice. Food was sloppy, but delicious. I don’t expect good food to be neat and tidy 😂

I don’t know how they do it, but they flawlessly replicate their burgers perfectly at every location across the US. The only difference here versus some other locations; there isn’t a collab item with another chef/restaurant. But there should be: Cleveland has some great culinary artists that would compliment The Shack well 💁🏻‍♂

Drove two hours to Cleveland to get Shake Shack for my birthday. Was impressed with how they’re handling the COVID guidelines. Place was immaculate. Food was delicious!