Roswell Outback Automotive

I could not say enough about how great to work with Jeff, Chris and the team on the repairs of my Jeep Grand Cherokee. They were knowledgeable, attentive, and professional and cost effective about the repairs needed. ROA was less than half the cost of the repaired than what the dealer was quoting using the same Mophar parts. The only thing I wished is that ROA could alos work on my 1990 Miata.

Overall phenomenal experience. Hands down the best, most trustworthy auto mechanic dealership I have worked with.

I brought in a 1982 Jeep CJ 7 to do a pretty major restoration. I had heard about Jeff through some contacts who said he is the best in the southeast regarding CJ work. Just got my CJ the other day and I can't stop making excuses to drive it! It has blown away my expectations.

The thing about Jeff is he is very passionate about his work and really just wants to do it the right way. He operates much like I operate and want to be treated in that he will come back up with a few scenarios, pros/cons of each and leave it to the customer to make a decision. In some cases, we chose the "cadillac" solution, in others the "Honda" but I felt very comfortable that all info and professional insight was taken well into account.

Bottom line, if you have a Jeep and need an expert to work on it, Jeff and team are the best around and are a great joy to work with!

Roswell Outback is one repair facility that you can trust to do the job correctly. Their knowledge and integrity will impress you. If you have a Jeep Cherokee or Wrangler that needs fixing then take it to Roswell Outback.

I have had my 94' Jeep Cherokee since I was 15 years old and it was a mistake to bring it anywhere else but here. I'm fully confident in the staffs capabilities, suggestions, and honesty and now this is my official auto repair shop. The best place to take your jeep, especially if you want people who love jeeps as much as you do to work on it !

Jeff and Dan are the best Jeep shop going in Atlanta in my book. They took in my half-finished engine swap on my 98 TJ, something no other shop would even consider, and finished it up for me at a very reasonable price. They always go above and beyond for their customers. For as long as I'm a Jeep owner, and as long as they are open, I'll be taking my Jeep vehicles here for service.

Hands down the best auto mechanic I have ever been to. I have always been extremely skeptical of mechanics, stemming from multiple shady incidents. Any basic work I am capable of doing I try to do myself. Anyway, I had the malfunction indicator light appear on my '04 Grand Cherokee dash on Tuesday. The car went into "limp mode" as well (Jeff, the owner, explained this to me), which I had never experienced and is scary to drive on. I did the basic key check and got the general transmission error code (P 0700). Dreading the worst and mentally bracing myself to drop major $, I read reviews on every shop in the area. Brought in to Outback Wednesday afternoon and dealt directly with Jeff. Immediately I could tell he is extremely knowledgable and was understanding everything from my novice explanation. He told me I could have either a minor or major problem; he wouldn't know until he looked at it. Got a call first thing Friday morning with good news: rodents had chewed clear through my transmission lines, warranting a simple wire replacement. Jeff quoted me a price significantly lower than I was expecting and I gave him the go-ahead to do the work. Picked up Friday evening and my Jeep runs smooth as butter again, arguably smoother than before the incident. Can not speak enough about the professionalism, knowledge, honesty, and efficiency of this shop. Don't have any doubts about taking your car here.

The day after purchasing a 2000 Jeep from a dealership (with no visible issues), a check engine light came on. Feeling some serious buyers remorse, I did some research on where I could take the Jeep to get checked out. After reading reviews and getting a recommendation from a Jeep specialty shop, I reached out to Roswell Outback Automotive. With an ever growing list of concerns, I made an appointment to bring it in.
From the first conversations with Kim and Dan, I knew right away the jeep was in good hands. Although, it took several calls from Kim to get through everything that needed to be fixed, I was appreciative that they took the time to make sure every part of the Jeep was inspected and all issues were addressed. The most surprising thing (with 9 different areas needing to be dealt with), I got the Jeep back in the same day. With the great service, warranted work and pleasant staff, I would definitely recommend Roswell Outback Automotive to anyone needing Jeep work done.

I have a '93 Jeep Wrangler. Roswell Automotive is my only mechanic. I found them 7 years ago and will continue to use them. I had them rebuild my engine and very satisfied with the results. It is nice not to burn oil every 500 miles. They will do what is only necessary and advise you on your needs. Trust and ability. What else can be said.

I have gone to Jeff and his team twice for a pre-sale inspection and he saved me on the first one and on the second Jeep, he did a thorough check of the Jeep and shared what needed to be fixed and gave his opinion on the pricing of the Jeep. He really helped me out - in fact, he squeezed me into the schedule and the Jeep got to his shop late. Instead of doing a quick inspection, he and his team did the full inspection and worked past their normal closing time with no complaints.
I highly recommend he and his team - honest, fair and quick.
RG

Had full engine replacement on my Wrangler about a year ago. They are professional and know all things Jeep. I found the shop through forum feedback and even though I don’t live close will drive back for any major repairs. Very happy with my experience.

This is the BEST Jeep shop that I've ever been to. Jeff and Dan provide great service and their expertise is unparalleled. Before I purchased my 2nd Wrangler from the dealer, I took it to Jeff for a pre sale inspection. He and his team found $900.00 worth of repairs that needed to be done! I took the detailed inspection sheet that Outback provided back to the dealership.and required that they fix everything on that sheet prior to me signing the bill of sale. The dealership complied and I had no issues with my rig for 2 years post purchase. If you want to know that that your vehicle is in good hands that you can trust, and if you want the diagnostics and repairs done correctly the FIRST time. Look no further, Outback is the place for you!

Beyond amazing service. My TJ broke down outside of Atlanta and after taking it to a dealership with no luck I had it towed to Roswell. Being from out of town I had time constraints and these guys hit the ground running! They not only found the issue but went out of their way to rebuild a pigtail that Jeep does not make. The quality of work and customer service was tremendous. They truly love Jeeps!

I have been a customer of Roswell Outback for over 10 years. Jeff and Dan run a great shop. They are trustworthy and do excellent repair work at a reasonable price. If your vehicle doesn't need something done, they will let you know and never try to pressure you into having an unnecessary repair completed. Highly recommend.

I've always had a great experience with Jeff and Dan working on my Jeep Wrangler and would recommend anyone needing to service their Jeep to use them. When you get a good, honest shop that provides easy to understand explanations of the problems and services needed you don't go anywhere else.

Roswell Outback is excellent at diagnosing and repairing jeeps. Had a 95/400k mi and 93 280k mi owned for 20+ years, miles on original engines and still drove better than the newer ones. I drove 68 miles one way for Roswell to repair my jeeps....they knew how to take care of my babies. When I get another one Jeep - they will be the ones to maintain it!!!

Jeff and Danny have been servicing our cars for 26 years. We would never take our cars for repairs anywhere else. I recently had the engine on my 2003 Toyota Camry rebuilt. At 260,000 miles I hope it can make it another 5+ years. With my access to the Outback I know this is possible. They may be Outback but their service and quality is Out Front. Rich

Jeff and his crew always do an excellent job! Great work; always a fair price. Thanks!

Jeff and his team are terrific. They provided a quality estimate and the final work and bill were spot on with the estimate. My Jeeps runs like NEW! Roswell Outback Automotive is my GOTO provider for all my work.

I went in with my 06 Wrangler X having transfer case problems...it would not go into 4WD, hi or lo. The previous owner had zip tied the transfer case vent tube into the air conditioner drain pan drain tube...similar looking rubber tubes. Result was water and ATF in the transfer case. Jeff figures it out and drained the case and put gear lube in for a short while and I replaced it twice with Chrysler ATF over several months per his recommendation and the transfer case works great now. Jeff told me it was tough and he was right. Great diagnostics and customer service at a very reasonable price.

My wife and I have been customers of Outback Automotive for 15 plus years. We have always been satisfied with the work Jeff and his crew have performed on all the different autos we have owned through the years. Whether it's a car or SUV, Outback Automotive was able to make the needed repairs at a more reasonable price than I was able find at the local dealership.

Michael Rakes
Milton, GA