Costco Pharmacy

Employees were super nice. Contacted me whether in person or over the phone the minute there was an issue with any of my 2 scripts. Willing to help with whatever they could on their end to make sure I was able to get the medication that my physician had written out for me.

Gary and Kiel are extremely helpful and friendly. They both go well above and beyond their job descriptions. I really can’t understand the negative reviews.

I have a hard time getting home from work and to Costco pharmacy weekdays before they close and always missed them by just a few min when i remember to stop in. I remembered tonight to stop and got there about 10 min too late forgetting again they close an hr before the store. The lights were out up front but the pharmacist was there answering another ladies question about an over the counter item. I rolled the dice and asked if she could help me still get the script so I didn’t have to make another special trip in. She said the register was closed so she couldn’t which wasn’t a big deal and I understood. I told her about forgetting they close earlier than the store and not to worry about it and thanked her. I asked if she knew I’d i could maybe call in the am and see about having the script transferred to a pharmacy near my office i may be able to get to easier during business hrs so I’d quit missing them and so I didn’t need to make a special trip back in. She said hated I needed to do that and she’d see if someone would just come help her check me out so i could take the script tonight. I told her no worries and I’d just call and work it out tomorrow but she helped me and saved me from not having time to try again another day or take time to call And have it moved. She went above and beyond helpful and I couldn’t be more appreciative in her effort to help save me some precious time. 👍🏼 To the Pharmacist and to Jessica P for being so kind to help in a pinch even in their after hrs. Thank you!! ❤

The pharmacist took the time to get us a prescription for $0 that would have otherwise cost us over $2000 per month. He did in 1 hour what we have tried to do for the last 4 months. Amazing. We are so grateful!

I had a bad time with Smith's pharmacy so I changed to Costco. They had it ready for me to pick up 30 minutes after it was even called in. They let me know it was ready by text so I didn't have to wait around the store or even go in. One trip to pick it up was all and I was in and out in less than 10 minutes.

Great service, friendly staff.

great customer service! was quick and easy to work with them

The staff is kind and informative.

I've had nothing but good experiences here. I don't like to give 5 stars for anything but i feel like this pharmacy is underated

They have been prompt, polite and helpful every time.
I just wish they were open on Sundays.

Great place to come and get medicine. The pharmacist is very helpful.

They go above and beyond for a slacker of a customer to make sure I have what I need every month.

Very helpful and informative, also mentioned coupon to save $$$ Thx

Staff has always been friendly and accommodating. At times a bit slow due to unnecessary chit chat with customers though

Great but they don't take Medicaid. Really nice though.

They never have my medications in stock so I always have to wait. I have found that the people who answer the phone in the back to be rude and unhelpful when you call. The people who work the pick up window have been nice when I've gone even when there is a long line and everyone is rushed they have been pretty good at not being rude which is why they get 2 stars instead of 1 or zero if I could use zero.

I have been going to this pharmacy for nearly 10 months now, so this is not based on 1 or 2 visits. I have lived with a disease that requires daily treatment and many, many different prescriptions for well over 10 years now and will live with it for the rest of my life. I mention this because it means I have spent countless hours in pharmacies to get medication, making phone calls for refills / pick ups, updating insurance info, providing proof of coverage, etc. I understand working in a pharmacy is not easy and it can be extremely demanding, I also realize the people you will interact can be.. quite nasty when it comes to their patience and attitude. However, even with that understanding this place really drops the ball. I have had several very positive experiences here, but I have had significantly more negative ones. When calling to request a refill, info, or just about anything else I am usually directed to someone who seems personally upset or unfriendly because I interrupted their day and is trying to get off of the phone ASAP whilst providing the least amount of help. Whenever I receive a voicemail informing me my medication is ready, it is very normal for this to not be the case when I arrive. I have regularly been presented with ridiculous costs because the employee checking me out did process my insurance information correctly (I don't understand why this is even an issue because I have retained the same insurance and personal information the entirety of being a customer here.) The employees I've spoken with when confused and looking for an explanation have given me false or useless information (which I only realize is untrue after wasting several hours of my time over the phone with my doctors office and pharmacy.) I have been able to pick up a 90 day supply of medication ONE time in nearly a year, despite being told I would only be forced into purchasing 30 day supplies the first 2 months of my insurance change. (Yes, I have my doctor send 90 day prescriptions to the pharmacy as the employees told me to do so, somehow.. this issue still persists.) I love Costco and will continue shopping there because I think overall they are a wonderful company with high standards when it comes to customer service, it is simply disheartening to see their pharmacy does not share this trait. I don't want to rip on this place for the sake of being upset, I genuinely would love to see this place improve, I know it is possible. I know there are hard working and intelligent staff members here, please stop letting a few bad apples ruin their reputation.

Subpar service time after time. Thought I’d try one last time. Went in to have 2 prescriptions filled a few days ago. Waited and got a text saying one was ready. Waited a bit longer and nothing on the second one. Went to the counter and was told they were still filling the second one. Waited another HOUR and no text on the second one. Got in the what was now a very long line to check on the status of the second prescription and she tells me they’re “out” of that one. Seriously? They couldn’t let me know that?! Then they try you charge me no insurance cost even though I’ve given them my insurance information before. I told her I’d get the second prescription filled somewhere else and to remove it, but the next day I get a text saying it’s ready for pick up. Then today I check online what hour the pharmacy opens (it says 9am) and go there to get it, and it’s closed! I talked to two employees at the entrance and one tried to argue with me that it says it opens at 10am online-IT DOES NOT. I’m done with this pharmacy.