Walgreens

Wonderful group of people.❤ I had to call I know of six times to make sure my doctor had sent my prescription in. My doctor kept messing up my prescription the ladies that were working on ( I don’t know if there was any men working in the pharmacy) December 14, 2022 were wonderful. they were more than willing to help me get the medicine that I had spent over six hours calling different pharmacies trying to find. They treated me with respect and they treated me like a human being. They understood that things happen and things get messed up and they did not blame me at all and
they did not get mad not one time. I know that they were super busy but they still took the time to answer my questions and talk to me. I just want to say thank you to all the people that worked in the pharmacy on December 14, 2022. I hope that everyone of you have a merry Christmas and again I appreciated everything that you’ve done for me today . I’ll be a Customer for life❤

People working in the store are nice, but the phone line does not work. I’ve called over 12 times and was only able to connect with someone once. The system hangs up on you after a short period of time, or really long hold time I’ll need to be hung up on by the system. I don’t think it’s anybody in the store, but I think that a big company like that should have a phone system that works properly. Will definitely adjust the rating once they fix their phone lines.

UPDATE: Staff is awesome there and I think the phone line thing was a fluke. Haven't had to call since, but everything else there has been amazing.

I had an issue with Express Script mail order. My doctor's office has changed their hours so I couldn't depend on them Bridget, the pharmacist, was able to push through and fill the prescription that I really need. Thanks so much for going above and beyond. You rock!!

I wanted to express my gratitude for the young cashier at the front register. She was a outstanding in customer service. She spent time assisting me with a money transfer. Polite, knowledgeable of her job and a bright star. Outstanding service . Olivia

My Husband and I Visited Walgreens at this Troutman location on April 8, 2021 for our first covid 19, Moderna vaccine and filled out a short paper, and presented our Health Insurance cards.
A technician took us to a small room and privately gave my Husband and I our vaccines...The staff in the Pharmacy were very cordial, and accommodating.
Next vaccine 3 weeks from April 8, 2021.
G O G E T V A C C I N A T E D
DO YOUR PART!!!

They had my Rx ready in less than an hour of the Doctor calling in. The cashiers were very friendly despite being extremally busy. I will be using this Walgreens from now on.

I have used the pharmacy there a few times, and have never ever been treated rudely...
Everyone at this store has always been more than friendly, even remembering my little girls and taking a minute to chat with them. It would be my best guess that if someone at this store was rude to a customer, the customer was probably rude first.

Everyone is so kind and personable here. Mike and Mimi are both always friendly. Thank you for being open during this time.

The customer service is always great! The staff is very helpful

NICE FRIENDLY LADIES WORK THERE!!!

Great drug store

Great drug store

The pharmacist here is extremely helpful. She always goes out of here way to assist you. Drive thru can be slow at times and their hours need to be extended for as busy as Troutman is. Sure beats driving all the way to Mooresville.

There is usually a wait or line to pick up your prescriptions

First chan farmacy store in troutman area. Good location.

Friendly staff