1st American Plumbing, Heating & Air

1st American Plumbing comes highly recommended for residential repair and replacement. Matt (the owner), Lance, Nick and Brady went above and beyond normal service. They made several trips up to Alta when our condos were experiencing a backup. They diagnosed the issue, then recommended upgrades to the plumbing to keep the problems from happening again. We never felt forced or pressured to make the upgrades, but they were thoroughly explained and implemented.

Matt was also extremely helpful with breaking down charges and services, to make billing individual owners vs HOA as easy as it can be. He went so far as to get on the phone with individual owners to explain the issues.

Thank you Matt and all of the 1st American Team!

Lance came out and was super professional and knowledgeable. He had my repair done in no time at all. He made sure my house was spotless and walked me through the entire process. Highly recommended!

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These guys are great to work with! We’ve used the 5 or six times and always so satisfied. The last time it was a real emergency. They did their best to squeeze me in. Tyrel came out to figure out a really complicated flooding problem.
He’s a rockstar! Friendly knowledgable and happy to educate. I’m so appreciative!!!

1st Plumbing came out to make sure that my water heater, furnace, etc. was in good health. I was contacted prior to the tech’s arrival, called after the inspection to discuss findings, and notified upon completion of the things needed done. Lance, Nicole, and team made the process quick and easy. Thanks again y’all.

Discovered a backed-up sink that I couldn't clear myself on a Wednesday evening. Called 1st American that night and Nick arrived the very next morning. Within an hour the clog was cleared and I was back to a fully functional kitchen again. Nick was extremely professional and very respectful of my time since I work from home and had to speak with him between (and during) meetings. He even sent a text to me when he was done and waited for me to come sign off on the work and make the payment.

This is the third time I've worked with 1st American and all the techs that have come out to my home (John, Jared and now Nick) have been qualified and licensed plumbers, not salesman that know how to plumb. I feel the pricing is fair and competitive and have yet to be made to feel like I've been sold. I'm very happy this company was referred to me and I pass along their information to anyone looking for a plumber.

Nick and Lance did a great job with replacing valve above water heater. Quick and prompt service. Would recommend and definitely use this company again for other needed services.

Matt the owner was really great. He stayed late to get the problem taken care of in the promised time frame. I also appreciated their company’s focus on learning more and striking a happy medium between repairing and replacing equipment. Solid advice and fair treatment!

1st American Plumbing are now on my personal list. Brady was knowledgeable, friendly and explained everything clearly. Gave me clear options and did the repair quickly. I would highly recommend to anyone needing honest reliable work.

Needed some routine maintenance done and they came the same day!! Jon did awesome and even checked the rest of our house to make sure everything is running properly. Will be using them as our go-to for now on

John is our Essential. Thank you for having him as an employee, he was kind, informative, understanding, and very knowledgeable. He was able to find a solution for us now and many possibilities for the future as well. Shukran . Thank you. 💟

Thank you for sending Johnny. He is a great asset to the company. He was knowledgeable and thorough, thank you for giving us options and helping out my family.

Lance and Nick were polite, attentive, and very competent. They described and clarified what work was involved and why. Their knowledge and skills were exceptional.

This company was on it the minute I called. TyRell came out that day and even went to get the part I needed to fix it that very day. He was very kind and considerate and knowledgeable. My water heater was working great immediately. 10/10 would recommend!

I found 1st American Plumbing to be 5 stars. To start with they showed up on time. We’re very friendly and answered any questions I had. They were knowledgeable, efficient and hard working. They finished before the estimated time and cleaned up behind themselves. Would use again and highly recommend their services. They did multiple things involving my water heating system as well as gas line and faucet repair

5/5 - Great service; our technician, Brady, was helpful and insightful about the problem we had. I would use them again.

They are amazing! We needed a hot water tank replaced on a very old home and the job ended up being more complicated than expected. They had to spend quite a bit more time but still charged us the quotes rate. They were friendly and thorough. I would absolutely recommend!

Great experience. Lance was excellent to work with. I’m glad I found them.

Just had my water heater rust out and start leaking. Called in to 1st American and they got me on the schedule ASAP. Jared was right on time and extremely professional. We discussed options and decided now was the time to switch to tankless rather than put in another tank one. Another tech came out and assisted and in about 4 hours they had me switched over and back to normal. A fine job, hauled off the old one, cleaned up the debris and it works like a dream. So far only a second or two lag and they we have all the hot water we can use. Wasn't cheap but it looks like my gas bill should take a huge drop. Wonderful experience with 1st American again.

Our technician was Tyrell, I want to let you know what a great job he did while replacing our water heater. I was able to get a same day appointment ,they kept me informed and let me know when he would arrive. Tyrell had a really tough install at my home, our furnace and water softener both created a very tight fitting location to remove and replace the water heater but he completed it perfectly and left no mess behind. I would highly recommend Tyrell and 1st American Plumbing

Jared Washburn did a great job. He was also very professional and respectful of my house