RYJ Auto Sales

RYJ Auto Sales was super awesome to work with. They made the car buying experience EASY! I was in and out in no time. They are a professionally ran family owned, mom and pop shop that I definitely recommend!

I bought my car from here and it’s been great. They’re flexible with payments and fix my car when I get a flat tire or need an oil change.

Great service. Don’t confuse them from the other dealership next door who’s cars don’t work.

Great service

Fue una linda experiencia y excelente compra con todos ellos fueron muy amables y muy atentos a la troca está en muy buen estado y muy accesibles y con paciencia acerca de todas las preguntas que hacemos en una compra están a un lado del seven eleven hay otro lote cerca de ellos pero no no se confundan

Recomendable.

I feel compelled to share my disappointing experience with RYJ Auto Sales regarding the services they provided for my vehicle. The level of unethical behavior and unfair charges I encountered during my visit left me extremely dissatisfied and wary of ever returning to their establishment.

To begin with, when I brought my vehicle to RYJ Auto Sales for some necessary repairs and maintenance, I was appalled by their lack of transparency regarding pricing. The initial estimate they provided was already on the higher side, but I agreed to proceed assuming the quality of their service would justify the cost. However, upon receiving the final bill, I was stunned to find a significant increase in the charges without any valid explanation or prior discussion. It was clear that they had arbitrarily added extra costs without my consent, taking advantage of the situation and my trust as a customer.

Moreover, the quality of the work performed on my vehicle was far from satisfactory. I noticed several glaring issues that were either not adequately addressed or simply overlooked during the service. It was evident that the technicians at RYJ Auto Sales lacked the necessary expertise and attention to detail required to perform their jobs competently. The subpar workmanship and the subsequent need for additional repairs elsewhere only added insult to injury.

What made matters worse was the unprofessional and dismissive attitude displayed by the staff when I raised my concerns. Rather than taking responsibility for their shortcomings, they resorted to defensive behavior and attempted to downplay the severity of the issues I pointed out. Their lack of accountability and unwillingness to rectify their mistakes further reinforced my belief that customer satisfaction is not a priority for RYJ Auto Sales.

Given my unpleasant experience with RYJ Auto Sales, I strongly advise anyone considering entrusting their vehicle to this establishment to think twice. Their unethical practices, inflated charges, and substandard workmanship are a clear indication of their disregard for customer satisfaction and professional integrity. I encourage you to explore alternative service providers that prioritize honesty, competence, and transparency. RYJ Auto Sales has certainly lost my trust, and I sincerely hope that others can learn from my unfortunate encounter.

All I wish to say is STAY AWAY from this place. SUPER SHADY! Paid for work to get done, gave them the benefit of the doubt when my car started having the same issues again, so I took it back. Something new needed fixing, paid to get that fixed. The list goes on, my car continued having issues that ran me over $2k to get fixed. NEVER AGAIN.

Si están buscando un auto busquen en otro lugar.. ni lleguen aqui. Peor lote de carros. La señora no te ayuda para nada por 3 dias que se pase de dar el pago quiere cobrar $80 de cargos. Cobran interés como si fuera un vehículo de el banco, y muy exigente como si fueran vehículos de zero millas. Les recomiendo OWINGS AUTO. Ellos si te ayudan están localizados en arlington.
If I could give them a zero star review, I definitely would.