Ivan Smith Furniture

We had a wonderful experience! Ray was so respectful and really took great care of us. We do not like pushy sales people and he was just the opposite. The furniture is great. Just what we were looking for.

We loved our experience with Ivan Smith, Tyler, TX. Kelly, our salesperson, and John, the store manager, met our every need. They were so knowledgeable and helpful with all of our questions. On top of that, we love our new furniture!

I needed a faux leather power couch. Ivan Smith had multiple choices within my budget. My couch is perfect and beautiful. The sales clerk and warranty were very good. Delivery and set up went off without a hitch with fabulous people.

Clifford was so wonderful to work with. No pressure showed us all options for what we were looking for.
Item in stock and delivery was prompt and delivery personnel very polite and knowledgeable.
In 26 years no issue with this company.

I had a wonderful experience at Ivan Smith Furniture Store. I had an excellent salesman and his name was Clifford. If you need furniture go see him. I found exactly what I needed. You want regret it. Excellent service!

My daughter and I went into Ivan Smith just to look and was welcomed upon entering by Ray. Ray was very patient and explained pricing and sales discounts then allowed us to scope out the showroom without hovering. When I was through looking, Ray assisted me with pricing out my selections and was most helpful. I highly recommend. The young lady who was in charge of receivables was extremely efficient and personable.

Very enjoyable experience shopping for new furniture. Sales associate Kelly was friendly, knowledgeable, and extremely helpful. I love my furniture, very happy with my purchases. Delivery went very smooth with no issues. Definitely will shop here again.

We were there to pick out accessories with the insurance money we never used. We collected what we wanted and took it to the cashier and with the help of one of the very nice sales ladies we were checked out with a good experience.

Ivan Smith is definitely my go to furniture store. I’ve made multiple purchases there. I have always been pleased with the quality. Once my furniture had a couple of scratches and they sent someone out in a day or so to touch it up. Always very pleased with the customer service. I will be back for my next purchase’

Very happy with both the quality of the furniture and the service, from the showroom floor to the delivery. Everyone has been professional and welcoming. The employees at the store stayed open late to finish our sale. I know how frustrating this can be in sales to work all day and have customers show up an hour before closing and keep you late. Everyone who stayed treated us like it was no big deal and they were happy to help us. The delivery people helped move our mattress on to the new frame. Beyond just setting up the new furniture. We just moved into a new house and need pretty much every room furnished. I will absolutely be back for the things we still need. A very positive experience all the way around.

My salesman Ray is my trusted source for any and all furniture at Ivan Smith. I was undecided on several mattress brands and he matched me with such a great deal on a new Purple i ended up buying 2 sets!! Went back a he got me an even better deal on an adjustable platform with loft and massage!! Go see Ray and see what customer service really is!!

I love my furniture just some questions i have and the bottom of my chair needs to be fixed

Great customer service. First mattress was too firm. Returned within 90 days for medium. They did charge a delivery fee of $95.

Our salesperson was very helpful and knowledgeable in helping us pick out what we wanted. There was no sales pressure when we left without making a purchase to explore our options at other stores.
We came back later that day due to their selection, price and salesperson.

Had the best first experience at Ivan Smith! My first time buying furniture. Cliff was the best! He let us look around on our own, and then he was there to answer any questions we had. He was very thorough and wanted to make sure we knew all of our options. I will definitely be back at Ivan Smith for my next furniture purchase and talk to Cliff! My husband and I bought the couch in the picture. Also, it is able to be delivered the same week! You can’t find that nowadays.

Found an accent chair that was exactly what we were looking for. Price was excellent. Tyler store has excellent inventory selection. Very happy with purchase.

The store is beautifully appointed. The salesman, Victor Jones was very accommadating. The delivery was on time and carefully handled. I would definitely recommend this store to anyone looking for quality. Thank you Victor for your help.

Our salesperson was outstanding! He did not pressure us but listened and offered assistance. Great experience.

It was great The manager Mr John was one of the coolest of all He created a relaxed with no pressure experience and our sales lady was the same which made this place so GGGREAT thank you all and looking forward to our next visit

Great place to buy a recliner. So many options!